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Kayser Ford Lincoln
Madison, WI
816 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 24, 2019
Excellent follow up Met with Alfred Hall about the 2020 Aviator and he did an excellent job of providing me the information I was looking for. Alfred did a good job on fo Met with Alfred Hall about the 2020 Aviator and he did an excellent job of providing me the information I was looking for. Alfred did a good job on following up. More
by dig53
Employees Worked With
Alfred Hall Jr.
June 19, 2019
New Vehicle Purchase - Easy Peasy! Got a call from Zach one day telling me that Used sales was interested in my 2013 Ford Escape - was I interested in stopping by to have them take a lo Got a call from Zach one day telling me that Used sales was interested in my 2013 Ford Escape - was I interested in stopping by to have them take a look and see if I had any interest in looking at the new models? I did stop by, thinking this would all be for naught, but a 2019 Escape did catch my eye, Used sales did want my vehicle, and Zach was able to put together a package that garnered serious consideration. The rest is history - I drove the new 2019 Escape home tonight! Would not have even considered this were it not for the excellent service I receive always from service adviser Jessica Seblom. Vik Lazdovskis finalized the financial end of things and cruised through the paperwork like a champion. Thanks, Zach, Jessica,and Vik! More
by AllSmiles
Employees Worked With
Nick Douglas, Jessica Seblom, Vik Lazdovskis, Zach Meyer
June 18, 2019
Very easy to deal with. Great dealership. Tend to not follow some of the traditional methods to selling you a vehicle. Which is why I recommend them. Very accommodating whe Great dealership. Tend to not follow some of the traditional methods to selling you a vehicle. Which is why I recommend them. Very accommodating when i came to using loaner or other little things some dealers do not want to do for some stupid reason. They also have a competitive pricing structure. Always worth a look. More
by harry
Employees Worked With
Matthew Kuphal
June 18, 2019
Great Service Ed, helped me with a used Ford F-150. When I had a few issues he was great and put me in contact with the general manager. Kayser responded immediat Ed, helped me with a used Ford F-150. When I had a few issues he was great and put me in contact with the general manager. Kayser responded immediately to my concerns and actually helped exchange the truck of another For F-150. Ed was a huge help and just a great gentleman. This entire team was so easy to deal with and so accommodating. I will call Ed and the Kayser Team again when I need a new vehicle. More
by Matt B
Employees Worked With
Denny Marotz, Joe Gentilli, Ed Riel
June 16, 2019
Kayser’s service people listen and pay attention to details. I have used Kayser Ford for my vehicle service work for years. The service department staff have always been good to work with. I work with mainly one I have used Kayser Ford for my vehicle service work for years. The service department staff have always been good to work with. I work with mainly one service person which, in my case, is Denny Marotz. He has been just excellent to work with. He is knowledgeable, honest and his advice has been very helpful over all the many years I have been gone to Kayser for service work. I have also bought several used vehicles and for the last one I worked with Alfred Hall. He was very helpful. I would turn to him again when it comes time to buy another vehicle. More
by Jeff
Employees Worked With
Tim Douglas, Larry Bronte, Denny Marotz, Chad Borst, Mike Belken, Alfred Hall Jr. , Vik Lazdovskis
June 13, 2019
Service and recall issue. The dealer gave me a loaner car which is always helpful. The service was completed in an efficient and timely manner. The service associate went over The dealer gave me a loaner car which is always helpful. The service was completed in an efficient and timely manner. The service associate went over the recommendations with me. More
by madter14
Employees Worked With
Jessica Seblom, Matthew Kuphal
June 12, 2019
Great Experience at Kayser Ford Used just completed a purchase at Kayser Ford this evening and couldn’t be more pleased with my experience! Dennis and Fran were; knowledgeable, courteous just completed a purchase at Kayser Ford this evening and couldn’t be more pleased with my experience! Dennis and Fran were; knowledgeable, courteous, efficient, and friendly. The team had me pre-approved and my vehicle selection waiting to test drive when I arrived at the lot. The entire purchase process took less than an hour from test drive to final paperwork. I’d definitely recommend Kayser to anyone in the market for a great vehicle!! More
by NBinMadison
Employees Worked With
Dennis Balczewski, Fran D'Amato
June 11, 2019
Buy a car the way it was meant to be Because we live a distance from Kayser Lincoln, our initial car discussion started over the phone and then email. When I called, salesman Alfred Hall Because we live a distance from Kayser Lincoln, our initial car discussion started over the phone and then email. When I called, salesman Alfred Hall was assigned. He was pleasant, relatively easy to deal with, and I thought we reached a fair price on the vehicle. When we arrived to pick up the car we were not dragged thru the usual gauntlet of meeting the sales manager, the finance person, etc. The deal was straight up, the car was as promised, and the delivery took only an hour while the salesman showed us some of the major features and took us on a quick demo drive. We buy cars a lot. And this was one of the few pleasant transactions we have had in purchasing a vehicle. Nice job Alfred and the Kayser team; I would deal with you again if I had such another new vehicle need from Ford/Lincoln. More
by VixHRL
Employees Worked With
Alfred Hall Jr.
June 10, 2019
Easy and quick Everyone was very helpful and it was such an easy process there. They were honest and helped explain everything. For my first new purchase I’m glad I Everyone was very helpful and it was such an easy process there. They were honest and helped explain everything. For my first new purchase I’m glad I came here More
by SUVgirl
Employees Worked With
Nick Douglas, Steve Schuster
June 10, 2019
Bunch of LIARS and a WASTE of TIME! DO NOT GO HERE! Absolutely the worst dealership I have ever worked with. Test drove a car about 2 months ago, made an offer, was rejected and told tha DO NOT GO HERE! Absolutely the worst dealership I have ever worked with. Test drove a car about 2 months ago, made an offer, was rejected and told that the price would NOT lower any further. Then this week it was posted BELOW my original offer, so I called and made another offer. They accepted and started paperwork for me to pick it up the next day. Drove over an hour from home only to get there only to find out that the car had been rear ended since I had seen it last and NO ONE told me. The online pictures and description still showed no damage and no accidents. They tried to hide it by backing it into a spot and when I pointed it out they said "oh, we had no idea it was hit". It had a horrid patch paint job in an attempt to cover it up, even though the whole trunk was blatantly out of alignment, so they had obviously half xxx fixed it and tried to get me to buy it hoping I would not notice the damage. What a bunch of LIARS and a WASTE OF TIME! Do not get duped by these criminals. More
by author
Employees Worked With
Ed Riel, Tim Gillham
