Kayser Ford Lincoln
Madison, WI
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Great Experience Alford made this whole experience so much easier...I would recommend him to anyone. Mike was also very good and made this as easy as possible. Alford made this whole experience so much easier...I would recommend him to anyone. Mike was also very good and made this as easy as possible. More
Always going above and beyond! Wonderful service center! Jessica always goes out of her way to make sure everything is correct, and makes sure you know what's going on. If something Wonderful service center! Jessica always goes out of her way to make sure everything is correct, and makes sure you know what's going on. If something comes up, I've been notified immediately, and she goes above and beyond to correct it or adjust to it. The mechanics have always made sure I knew exactly what the issues were with my vehicles and what they were going to do to take care of them. (I've had some strange & rare problems) they have even taken time to personally call me to answer questions when needed. It's nice to feel like a customer they care about, instead of a number they're trying to push through the system. More
Great experience Car shopping is the worst. Dennis and Tony made the whole process pretty painless. They worked with us to insure we left feeling good about our purcha Car shopping is the worst. Dennis and Tony made the whole process pretty painless. They worked with us to insure we left feeling good about our purchase which was very much appreciated. Thank you for taking the sting out of the necessary evil of purchasing a new (used) vehicle! Highly recommend! More
Such a GREAT experience! Everyone I came in contact with were so caring! Wanting to make sure I was well taken care of & that I received GREAT customer service. This is my 2nd Everyone I came in contact with were so caring! Wanting to make sure I was well taken care of & that I received GREAT customer service. This is my 2nd Lincoln & I love the ride!!! Thanks Alfred, for explaining all the features to me clearly! I will DEFINETLY come back when I'm ready for another vehicle! More
Excellent help! Excellent service, they helped me through all of my questions, answered emails quickly, and provided ongoing support while I was trying to sell my car Excellent service, they helped me through all of my questions, answered emails quickly, and provided ongoing support while I was trying to sell my car. Ask to talk to Armand, he's very helpful and kind. More
Navigation, seatbelt issues. New tires Shaun Garza has done an exceptional job taking care of all my concerns with my 2015 Lincoln MKC. Joe Gentilli recommended Shaun to me. Great guys to w Shaun Garza has done an exceptional job taking care of all my concerns with my 2015 Lincoln MKC. Joe Gentilli recommended Shaun to me. Great guys to work with. More
Best Car Buying Experience I’ve Ever Had Walking into a car dealership is always something I dreaded. I was in the market for a new vehicle and I kept putting it off because I didn’t want to Walking into a car dealership is always something I dreaded. I was in the market for a new vehicle and I kept putting it off because I didn’t want to walk into a dealership not knowing a ton about cars and leave with something I didn’t need. Scott helped me from the moment I walked in. He asked what I needed and wasn’t going to sell me something I didn’t. I did a couple test drives to get a better idea about speed and power and when I came back he had a list of cars with everything I needed in the price point I was looking for and nothing I didn’t need. The 4 cars he picked for me quickly became the one car I left with. Scott was patience with me while I explored my final pick and was very knowledgeable when my dad came for the final look over. Tony helped with the financing and helped me pick the perfect warranty for my needs and didn’t try to add on extra things I didn’t. I will 100% recommend Kayser to anyone looking for a car. Whether you know everything you need to know about cars or only know you want a black SUV they will help you find exactly what you are looking for. I couldn’t be more happy about my purchase and the experience I had shopping at Kayser. More
Made buying a car easy This was my first time ever purchasing a car. Everyone at the dealership was so nice and helpful! I worked with Tim Gillham to buy my Jeep Compass. He This was my first time ever purchasing a car. Everyone at the dealership was so nice and helpful! I worked with Tim Gillham to buy my Jeep Compass. He was very helpful as I was unfamiliar with the car-buying process. He also was not pushy and allowed me time to make an informed decision. Overall, great experience. Great price. I love my new car! More
Dennis Rocks! Dennis is a machine. He worked hard to make sure we got what we needed. I walked away from two other dealers, one acted like they didn't have time for Dennis is a machine. He worked hard to make sure we got what we needed. I walked away from two other dealers, one acted like they didn't have time for me, forget that I had bought my last 7 vehicles there, the other tried low-balling my trade-in. Dennis was no-bull and I appreciate that. Kayser Ford needs to take care of their great asset! More
Great service Felt relaxed and was never rushed for anything. Very friendly environment to shop for a car new or used. Highly recommend people to check them out Felt relaxed and was never rushed for anything. Very friendly environment to shop for a car new or used. Highly recommend people to check them out More