Kayser Ford Lincoln

They were advertising a 2022 Bronco for MSRP at $33,540. When talking to their sales team they would not honor their advertised price, and added a market adjustment of $5000, regardless of what their ad st When talking to their sales team they would not honor their advertised price, and added a market adjustment of $5000, regardless of what their ad stated. Over the course of 1 week and several conversations, they would not honor their own advertised price. I contacted the DOT and a field investigator with the department of transportation found them to be in violation of state statue and took appropriate sanction to the dealership for an advertising violation. Conveniently, the Bronco was sold that same evening that the investigator contacted them. When I called and asked about it after they informed the investigator it was sold, their sales manager Nick Douglas stated that the Bronco was still available! They tell the DOT investigator that it’s sold, but then tell me that it’s not! Seems like one lie after another with Kayser. This dealer baits you in with dishonesty and doesn’t honor their own advertising. This isn’t just an opinion or misunderstanding, they were found in violation by the DOT of an advertising violation in this case. More

Very good and fast, Andrew was very knowledgeable, and was a big help with my purchase. was a big help with my purchase. More

Isaac seemed great when originally showing me the 2013 Buick Verano..they have a three day or 300 hundred mile “warranty” I’ve made them aware of day 2 after purchasing the vehicle there were obvious sign Buick Verano..they have a three day or 300 hundred mile “warranty” I’ve made them aware of day 2 after purchasing the vehicle there were obvious signs of engine problems. They kept my vehicle for weeks at a time stating each time they could not find the problem with the vehicle. I took my car to a different mechanic they diagnosed it, when I reached out to Isaac with this diagnoses he hung up on my face. They stated because my warranty expired they cannot help me. (Remember on day 2 it was having issues) they constantly stated there were no issues! Held my car until warranty expired…here I am 9 grand later stuck with a lemon vehicle all because they avoided to put anymore money into fixing the issue that was already there before I purchased the vehicle! I would NEVER recommend this lemon company. Poor services & over priced lemon cars! More

Our recent experience purchasing our 2022 Aviator from Kayser and working with Alfred Hall and the entire sales department was first class. Because of our distance from Kayser most of the communication wa Kayser and working with Alfred Hall and the entire sales department was first class. Because of our distance from Kayser most of the communication was by email or phone and everything progressed seamlessly. I will definitely recommend working with Alfred and Kayser for any vehicle purchase. David & Karen Pakes. More

This was my first time dealing with Kayser (I live in another State), and it was great thanks to Zach, who was awesome to work with. I never got the feeling that he was trying to pull the wool over my ey another State), and it was great thanks to Zach, who was awesome to work with. I never got the feeling that he was trying to pull the wool over my eyes, or make answers up on the spot. Quite a refreshing change from other experiences I've had over the years with salesmen. I'd recommend Zach and Kayser in a heartbeat. Finance guy Viktor was pleasant to deal with and efficient during the final step of purchasing my car. More

Top notch service from start to finish! Busy place with the best selection around. We will be back for our next new car purchase... thank you! the best selection around. We will be back for our next new car purchase... thank you! More

Service and support have been great Alfred is easy to work with not pushy. Would buy from Kayser and Alfred again. Love driving my 2020 F 150 work with not pushy. Would buy from Kayser and Alfred again. Love driving my 2020 F 150 More

I had another fantastic experience at Kayser. I've purchased two vehicles from Alfred Hall and will do so again - he's knowledgeable, trustworthy and doesn't push for the hard sell. I highly recommend purchased two vehicles from Alfred Hall and will do so again - he's knowledgeable, trustworthy and doesn't push for the hard sell. I highly recommend working with Alfred. I also had a great experience with the finance team. I don't recall the man's name, but he was quick, thorough and transparent. Great team, great experience for my new car purchase! More

Working with the finance and sales staff was effortless. Dealt with Alfred and Lance on our purchase of our F250 and they were both great guys. Selection was outstanding compared to other dealerships at th Dealt with Alfred and Lance on our purchase of our F250 and they were both great guys. Selection was outstanding compared to other dealerships at the time we purchased our truck. Will definitely go back to this dealership again. More

Had a very good experience ed rial was very helpful with the whole process answered all my questions went out of his way to help me the whole process answered all my questions went out of his way to help me More