Kayser Ford Lincoln
Madison, WI
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Isaac seemed great when originally showing me the 2013 Buick Verano..they have a three day or 300 hundred mile “warranty” I’ve made them aware of day 2 after purchasing the vehicle there were obvious sign Buick Verano..they have a three day or 300 hundred mile “warranty” I’ve made them aware of day 2 after purchasing the vehicle there were obvious signs of engine problems. They kept my vehicle for weeks at a time stating each time they could not find the problem with the vehicle. I took my car to a different mechanic they diagnosed it, when I reached out to Isaac with this diagnoses he hung up on my face. They stated because my warranty expired they cannot help me. (Remember on day 2 it was having issues) they constantly stated there were no issues! Held my car until warranty expired…here I am 9 grand later stuck with a lemon vehicle all because they avoided to put anymore money into fixing the issue that was already there before I purchased the vehicle! I would NEVER recommend this lemon company. Poor services & over priced lemon cars! More
Our recent experience purchasing our 2022 Aviator from Kayser and working with Alfred Hall and the entire sales department was first class. Because of our distance from Kayser most of the communication wa Kayser and working with Alfred Hall and the entire sales department was first class. Because of our distance from Kayser most of the communication was by email or phone and everything progressed seamlessly. I will definitely recommend working with Alfred and Kayser for any vehicle purchase. David & Karen Pakes. More
This was my first time dealing with Kayser (I live in another State), and it was great thanks to Zach, who was awesome to work with. I never got the feeling that he was trying to pull the wool over my ey another State), and it was great thanks to Zach, who was awesome to work with. I never got the feeling that he was trying to pull the wool over my eyes, or make answers up on the spot. Quite a refreshing change from other experiences I've had over the years with salesmen. I'd recommend Zach and Kayser in a heartbeat. Finance guy Viktor was pleasant to deal with and efficient during the final step of purchasing my car. More
Service and support have been great Alfred is easy to work with not pushy. Would buy from Kayser and Alfred again. Love driving my 2020 F 150 work with not pushy. Would buy from Kayser and Alfred again. Love driving my 2020 F 150 More
I had another fantastic experience at Kayser. I've purchased two vehicles from Alfred Hall and will do so again - he's knowledgeable, trustworthy and doesn't push for the hard sell. I highly recommend purchased two vehicles from Alfred Hall and will do so again - he's knowledgeable, trustworthy and doesn't push for the hard sell. I highly recommend working with Alfred. I also had a great experience with the finance team. I don't recall the man's name, but he was quick, thorough and transparent. Great team, great experience for my new car purchase! More
Working with the finance and sales staff was effortless. Dealt with Alfred and Lance on our purchase of our F250 and they were both great guys. Selection was outstanding compared to other dealerships at th Dealt with Alfred and Lance on our purchase of our F250 and they were both great guys. Selection was outstanding compared to other dealerships at the time we purchased our truck. Will definitely go back to this dealership again. More
Mr. Hall in sales was an absolute wonderful guy, made the shopping experience a delight I would refer others. Alfred does a great job answering your questions without too many words that might add too the shopping experience a delight I would refer others. Alfred does a great job answering your questions without too many words that might add too the possibility of overwhelming a person. Must say pretty darn patient, courteous, polite to my wife, a person the dealership is lucky to have on their roster. I must also mention Lance, kind of initiated the Alfred experience, decent character as well More