Kayser Chrysler Center of Watertown - Service Center

Always excellent customer service. Have been a steady customer for over 15 years because of it. Have been a steady customer for over 15 years because of it. More

Always great service every time I come in to get my car serviced. Very friendly staff and they were able to service my car in a timely manner. serviced. Very friendly staff and they were able to service my car in a timely manner. More

Very helpful with working with our warranty service, super easy and painless. We will continue to utilize Kayser service for future appointments. super easy and painless. We will continue to utilize Kayser service for future appointments. More

Great experience! Jamie was responsive and helpful from start to finish. I had to feel I could trust the dealership and salesmen before taking the 90 mile trip to see the car I was interested in. Took dri start to finish. I had to feel I could trust the dealership and salesmen before taking the 90 mile trip to see the car I was interested in. Took drive down with son. After I arrived, Jamie was very helpful and answered all by questions and addressed my concerns about, price and financing,etc. Provided additional insight about the car, I was not aware of that was helpful. Was very patient, knowledgeable and fun to work with. I felt he was honest and really wanted to get me best deal he could. Dealership was really top notch, professional atmosphere, clean, and Kayser had a great selection of vehicles that interested me. Love the Scat Pack Charger! Jamie's follow up after purchase a few days later was excellent as well. All staff was very friendly and helpful! Made you feel like you were only customer. I only purchase a new vehicle about every 10 years so customer service, integrity and honesty is critical for me. Would highly recommend Kayser! More

Mark Nufer is a great service guy, very helpful and super friendly. He made sure all our questions and concerns were taken care of. Very easy to deal with. Will be coming back for services on our vehicles. friendly. He made sure all our questions and concerns were taken care of. Very easy to deal with. Will be coming back for services on our vehicles. Thank You So Much Mark. You are an AWESOME GUY to work with. More

Was a great experience buying a car from kayser. Jamie was very nice guy and got us in and out quickly and treated us great was very nice guy and got us in and out quickly and treated us great More

Terrible customer service I had some problems with my car and needed it towed once getting the car towed they took me to Kayser Chrysler. Once I got to the dealer the tow truck I had some problems with my car and needed it towed once getting the car towed they took me to Kayser Chrysler. Once I got to the dealer the tow truck driver and my self went to talk to the advisor upon talking to the advisor and telling him what was wrong with my car he was very rude and told me it would be a while before they would get to it. After getting back on the phone with my insurance company to find somewhere else to take my car to get looked at I asked him if there was a rental car or loaner car I could use until they find out what was wrong with my and he got snippy with me and said no. I went to talk to the used car manager to see if they had a car to use and he was absolutely rude as well. I was 45 miles from home and all I wanted to do was get home and get my car fixed but this dealer made it impossible. I would not recommend going to Kayser. More