Kayser Chrysler Center of Watertown

Great people to work with! Had a great experience at Kayser, first time purchasing a vehicle there. Glen and Steve were awesome to work with, will go back in the future! Had a great experience at Kayser, first time purchasing a vehicle there. Glen and Steve were awesome to work with, will go back in the future! More

Some constructive feedback Overall the experience was good. The selection was very good for the van we wanted and Glen was very knowledgeable about the preferred vehicles. We Overall the experience was good. The selection was very good for the van we wanted and Glen was very knowledgeable about the preferred vehicles. We made two trips the dealership since we wanted to do more research about the vehicle, pricing and the dealership itself since we had never shopped at Kayser Watertown. It was a very welcoming experience to view, test drive and purchase our new van. Glen took the time with us needed to select the best vehicle for our needs. The reason for the 4 rating was the unwillingness to negotiate on price. When making a purchase of this magnatude, being able to massage the price is important to us. If the decision it to be firm on pricing, then you become much like Carmax. More like buying groceries than a capital investment. We did want to follow up on the tube of paint to do some touch up work on some scratches which has not arrived yet. We have had the van now for a couple weeks and are pleased with it. Thank you More

Friendly, honest service focused on the customer experience! While searching for our new RAM 1500, we had several dealership options to choose from through USAA, and initially chose Kayser in Watertown, WI based While searching for our new RAM 1500, we had several dealership options to choose from through USAA, and initially chose Kayser in Watertown, WI based on their advertised prices online and other customer reviews. Working with Glen and the team at Kayser, Watertown was amazing! I don't think we've ever felt this comfortable working with a sales team at another dealership. Prior to arriving, we contacted Glen several times with questions and we always received a prompt reply. We set up a time to come and test drive vehicles and when we arrived, Glen had pulled all the vehicles we were interested in to the front of the dealership and had them ready for us to drive. After choosing a vehicle, Glen searched to make sure that we received all of the appropriate discounts and rebates and ended up getting us a bottom line that was better than anything we had seen advertised at competitor dealerships. We took delivery a few days after our initial visit. In that time, I asked Glen if he could arrange a spray-in bed liner to be applied to the truck bed. Once again, Glen and the Kayser team didn't disappoint and got the job done! Buying a vehicle doesn't have to be a terrible experience. The level of care and service that we received at Kayser, Watertown made car buying enjoyable again! We will definitely return to see Glen and the rest of the Kayser team for our future car buying needs! Thank you, Glen and the Kayser Watertown Team... you guys are awesome! John and Janyne More

Perfect car-buying experience! We found the car we wanted online and went to the dealership. Scott greeted us at the door and within minutes had the car ready for a test drive. Sc We found the car we wanted online and went to the dealership. Scott greeted us at the door and within minutes had the car ready for a test drive. Scott is extremely knowledgeable and great to work with. I would highly recommend Scott! We worked also with Glen & Steve, and they were wonderful, too. More

Dodge ram Glen was great and made buying a truck a great experience. He even gave me a quote on my other vehicle before I even committed to buying from them. Glen was great and made buying a truck a great experience. He even gave me a quote on my other vehicle before I even committed to buying from them. More

service with a smile! we bought a 2018 toyota rav4 after looking for several months. glen, eric, and steve were all great to work with, and their efficiency and ability to we bought a 2018 toyota rav4 after looking for several months. glen, eric, and steve were all great to work with, and their efficiency and ability to answer all of our questions gave us a comfort level that felt relaxing and reassuring. thumbs up to the whole crew! More

Best dealership Thank you so much to Eric and Steve for finding the right vehicle for us in our price range! I will be going back to them in my future for my next veh Thank you so much to Eric and Steve for finding the right vehicle for us in our price range! I will be going back to them in my future for my next vehicle! More

No pressure sales people I worked with the salesman named Glen. He was very knowledgeable on the van I was interested in he did not pressure me into anything else and answered I worked with the salesman named Glen. He was very knowledgeable on the van I was interested in he did not pressure me into anything else and answered all of my questions. More

Fast friendly service, not overly pushy. After being hassled to buy a vehicle that either didn't fit our budget, or didn't fit our lifestyle at 3 other dealerships we ended up at kayser with After being hassled to buy a vehicle that either didn't fit our budget, or didn't fit our lifestyle at 3 other dealerships we ended up at kayser with Glen as our salesman. Right away he helped find a work truck that also fit our family and our budget. Super thanks to Glen and the staff that helped out with the paperwork! I would absolutely recommend this dealership to friends and family. More

It's Purple! My hubby and I decided we were going to splurge and buy our dream Wrangler. Looked around and saw that Kayser had a purple one, which was my #1 color My hubby and I decided we were going to splurge and buy our dream Wrangler. Looked around and saw that Kayser had a purple one, which was my #1 color. I went, looked at it, test drove it and fell in love! Went home got my hubby and by the time we got back they had all the paperwork ready to be signed. Having been around the car business the majority of our lives, we were pleasantly surprised at how easy it all went. Glen was awesome! He took the time to show me what, where and how everything worked! He was a true professional and made the choice super easy! We talked on the way home that Glen was by far the most thorough and genuine guy we had EVER dealt with. Hats off to Glen and the staff for a tremendous buying experience! Thank you!!! More