Kayser Chrysler Center of Watertown

OK you guys probably thought I forgot about you but I didn’t. I thought I better drive the truck for a couple weeks make sure that everything was OK before I say anything . Well happy to say everything didn’t. I thought I better drive the truck for a couple weeks make sure that everything was OK before I say anything . Well happy to say everything seems fine we love our new truck so here I am to talk about the guys who sold it to us. Glen Bornick the sales manager and Steve Slayton the business manager both made my wife smile throughout our negotiations and that was the best way they could’ve possibly started. They were cordial and courteous and extremely knowledgeable . They never tried to pressure us and were extremely nice while Negotiating a fair price. We left satisfied with our dealings and actually had a good time dealing with both Men. Who’d a thought you have a good time dealing with car salesmen :- ) Sincerely Brenda and Brian. PS Will bring the donuts when we come for oil change. More

Glen was a absolute Gentleman !! Could not ask for a nicer salesman. He was Honest, friendly, knowledgeable, personable and had a great sense of humor. Michelle the office manager was a gem and Jamie in nicer salesman. He was Honest, friendly, knowledgeable, personable and had a great sense of humor. Michelle the office manager was a gem and Jamie in sales was so helpful and friendly!!! What a wonderful experience . More

Great Experience Everyone at Kayser was wonderful. Very personable staff. I would highly recommend to friends and family looking to purchase a new/used vehicle. Thank Everyone at Kayser was wonderful. Very personable staff. I would highly recommend to friends and family looking to purchase a new/used vehicle. Thank you so much! More

Outstanding sales person and Financial guy. A bit of a drive from Michigan but I surely would recommend Kayser automotive group to all my friends drive from Michigan but I surely would recommend Kayser automotive group to all my friends More

Great experience, the way it should be Everyone here was wonderful. Very friendly, cooperative, and willing to work with you, your needs and situation. Everyone seemed very upfront about th Everyone here was wonderful. Very friendly, cooperative, and willing to work with you, your needs and situation. Everyone seemed very upfront about the way things work at the dealership including bottom line pricing, non-commission and the family feel for themselves within the dealership. While it was nice to not feel a real need to haggle the price, it's just not something that a person is accustomed to anymore. We tried anyway because it's pretty much ingrained in a person and we were gently reminded the way things work here. It's really the way things should be. The only negative I can really come up with is that because of being noncommissoned, you kind of get passed around to whomever is available. It's not a real problem, and won't keep me from coming back, but it does cause more explaining. I was also surprised that there was no real vehicle inspection or talk of "we-owe". But perhaps that just because we've never bought a vehicle that was so nearly new and "we-owe" is for vehicles with more miles on them. More

Jamie did a fine job for us! Honest and helpful Very happy; we’ll be back for the next one when the time comes. Thanks, Marty happy; we’ll be back for the next one when the time comes. Thanks, Marty More

Was a great experience buying a car from kayser. Jamie was very nice guy and got us in and out quickly and treated us great was very nice guy and got us in and out quickly and treated us great More

Rushed and Confused Bought a truck from this dealership. I did all the research prior to arriving, so I knew what I wanted. Scott and Steve didn't explain things very wel Bought a truck from this dealership. I did all the research prior to arriving, so I knew what I wanted. Scott and Steve didn't explain things very well and left confused. Got the truck I wanted, just would have rather bought from a dealer that listened to me better and explain things much better. Disappointing experience. More

Was quite pleased with the service I got as I arrived. The whole experience was relaxing and exciting. The whole process of test drive to completing paper work for purchase went smoothly and quickly. T The whole experience was relaxing and exciting. The whole process of test drive to completing paper work for purchase went smoothly and quickly. Thanks and I enjoy my new ride! More

Dealership was very accommodating and Salesmen Jamie Lord was very helpful with the purchase. I would purchase from them again in the future. Thanks to everyone involved. was very helpful with the purchase. I would purchase from them again in the future. Thanks to everyone involved. More