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Kastner Honda

Napa, CA

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15 Reviews
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480 Soscol Ave

Napa, CA

94559

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Showing 15 reviews

March 14, 2025

Compared to the other Honda Dealership in Santa Rosa, Kastner is amazing. Super professional. Tech came out and took a quick drive with me to talk about how the car is and listen to the noise. I got a co More

by BRANDONT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILL
March 07, 2025

If I could give zero stars, I would. My experience at Kastner Honda was nothing short of a manipulative circus. From the moment I inquired about purchasing a vehicle, I was upfront about More

by kimberlykpalves
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dan Moore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Darrel Lasley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All employees except Levi
May 26, 2024

Walked away from a purchase with the check and title to my trade in on the table. This was an etremley disappointing experience with Kastner Honda. The salesperson that I had was unfortunately pretty g More

by watsondmw
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Not appropriate to disclose
February 12, 2022

We traded in our Honda Pilot for a new model today. Our stellar salesperson Brenndan made the process simple but thorough. Buy at Kastner's Napa!` You will not be disappointed with their sales and servic More

by gina-r
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenndan Batchan
December 11, 2021

Benny in Sales was very helpful in giving me information over the phone. However, with the supply issues in the United States (Dec 2021) it will take some time to locate the new 2022 automobile that I want. More

by Tony Nesta
Recommend Dealer
Yes
Employees Worked With
Benny V.
November 05, 2020

Went in for service thinking it would take all day. Had my car service and left with a vacuum and a car wash. This saved me a trip to the car wash. Staff was great and the cost was less then what I paid oi More

by Cesaro680
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Ammann
November 27, 2019

Great service 5tar especially Dan Moore service advisor , write on time for said service, very clean establishment, very friendly people always smiling,fresh pastries and coffee too More

by Flreyes
Recommend Dealer
Yes
Employees Worked With
Dan Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2019

Not interested in making a sale on a Saturday Don’t bother coming here to buy a car. Came here thinking that they would come down some on the car we were interested in. The would only come down $9 More

by Disappointed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jon
June 28, 2017

Excellent Sales Employee.... Just wanted to say thank you Wayne Tarlton and Jason for their wonderful patience and understanding of what my needs where with purchasing a new 2017 More

by sanfran960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Tarlon
May 16, 2017

Bill makes an effort for his customers Unfortunately, I am having trouble changing my first review. I feel as though it is no longer valid.. I came here to buy a used car. I had a bad exper More

by Milhy Juice
Customer Service
Recommend Dealer
Yes
Employees Worked With
Bill Kastner
1