Karz Plus

Awfull!! I would never recomend this place. They sold us an 03 Audi A6 and less then two weeks later it starts to mess up on us that eventually led to a bigger prolem as in a $2,385.72 problem to fix the ca an 03 Audi A6 and less then two weeks later it starts to mess up on us that eventually led to a bigger prolem as in a $2,385.72 problem to fix the car. The mechanic at the National City gave us the run around for months and months he WOULD NOT fix the initial problem. Now we're stuck with a car that reverses only when it wants to. My husband literally has to push the car out of a parking spot at times how embarassing! They really shouldn't even be allowed to do sales they're so rediculouse it's time these people be reported to the BBB More

I bought a VW Jetta from the Oceanside Dealership and it was horrible. We traded in a good running vehicle for something more modern and about a week later the engine light came on. I returned to the dealer was horrible. We traded in a good running vehicle for something more modern and about a week later the engine light came on. I returned to the dealership and they said it was a cooling fan problem and claimed to have fixed it. Another week later light comes back on, I take it to get tested and its the cooling fan problem again! I take it back they claim that my warranty didnt suffice this time because of the mileage. Months later I get a flat and come to find that I need a lock key to change the tire and it was no where to be found in the car. I looked everywhere and I called them several times and asked for it to be replaced and the first time they tell us our dealer isnt in. The second time we asked to speak to a manager and "hes not in." we called in almost everyday and nothing. No call back, no manager. My one last attempt they say theres a note saying it was in the glove compartment. I looked everywhere and there was still nothing and they still wouldnt replace it. I would not in a million recommend this dealership to anyone. They are horrible!!! More

I went to this dealership because i was told they can finance anyone with bad credit and because my job requires me to have a vehicle I decided to go on ahead and check it out. And yes with my bad credit finance anyone with bad credit and because my job requires me to have a vehicle I decided to go on ahead and check it out. And yes with my bad credit I was able to be financed however the salesperson was extremely aggressive and didn't listen to what I was looking for the car I was financed for a completely over-priced car. I had to go back on numerous occassions to get something fixed on it and the general manager definitley wasn't listening to a xxxx thing. Mind you all of this went on within the first month of me even having this so called "reliable car." I wouldn't even tell my worst enemy to invest in such a crappy company. They were decietful, they don't listen, the cars aren't even worth the payments. I don't know what kind of business they're running but it is just not worth anyones time or energy. More

I would not reccomend this dealer to anyone. I'm a first time buyer and I feel as though I was taken advantage of. The customer service was great the quality of the product was horrible. I traded in my perf time buyer and I feel as though I was taken advantage of. The customer service was great the quality of the product was horrible. I traded in my perfectly running car for something a little bit more up to date and as soon as I drove it off the lot half way home the service engine light comes on now its going on the third attempt to fix this piece of crap... its seems like they want me to continue coming back I don't know what kind of business they're running but the "k" in karzplus stands for KLUNKER!!! DO NOT buy from them they are not trustworthy at all. More

I purchased a car with Karz Plus Oceanside with the agreement that work was to be done on the car (written up in the contract). After purchasing the car, over 20 phone calls to coordinate fixing the c agreement that work was to be done on the car (written up in the contract). After purchasing the car, over 20 phone calls to coordinate fixing the car, 3 months, and 3 attempts to leave it in Oceanside to have it fixed, only 1 of the 4 problems were ever taken care of. The rest malfunctions caused me hundreds of dollars of repair costs. The most recent Karz Plus trip left them flat out refusing to fix the one last item they wrote up themselves in the contract. More

I kept seeing these guys on TV ads saying they finance anyone. I thought it would be anyone except me. I filled out an online credit application and I was contacted by Gary B the internet sales guy. He anyone. I thought it would be anyone except me. I filled out an online credit application and I was contacted by Gary B the internet sales guy. He told me what to bring to get a car, license paystub cell bill and a piece of mail super easy. I couldn't believe it that I could get a car because I had a car repossessed last year and I only had been working 9 months on my job. Gary was super cool and didn't beat me up about having crap credit and a repossession. He treated me like my credit was good. I told him I was short a few hundred bucks on the down payment and he let me pay the money I was short in small payments. Anyway I got a little 4 door automatic that gets great mileage (I am a single dad) and my payment is like 310 so I am good with it. I would recommend going to the Karzplus at E street and 3rd in Chula Vista (I know they have other spots) but those guys are super cool. I drove away with my car the day I went in! More

I give this place a negative score! The location is with in walking distance of my house which is how i found out about it. My husband and I need a 2nd car. I had called prior to visiting and spoke to a sal in walking distance of my house which is how i found out about it. My husband and I need a 2nd car. I had called prior to visiting and spoke to a salesman on the phone. He took my information and although it was the longest exchange in the world, because he couldn't understand my American accent, he was excited to tell me that everything looked great with our credit and to come on down. I just went to check out what they had on the lot. The sales man was SO rude from the start. Before even introducing himself to me he started asking to see my pay stubs etc. I let him know that I wanted to see what he had on the lot before letting him take copies of anything like that. Then he showed me cars by pointing across the lot and saying 'Theres that one, that one and that one'. I specifically asked him about a car of interest and he again asked for my pay check stubs. I told him again that i didnt think my pay check stubs had anything to do with my interest in looking at a car. He almost begrudgingly went in and got the keys, handed them to me and then gave me a voucher and told me to go put gas in the car. I was in shock! Is this what Karz plus does to save time and money? Ask your customers to do your job for you? Ok.....so i put gas in the car. As i rode around i noticed that everything in this car was broken. All the little door handles and nobs were broken etc. Paper was stuffed in where the latches were to hold the little doors closed (sunglasses holder, cd holder etc.)in an attempt to hide the fact that they were useless. When I got out of the car the sales man complained that I didn't park the car correctly in the place it was originally. You know how they park them very close together at a perfect angle...I wasnt the perfect distance in between the other 2 cars. He asked if i wanted the car and I asked how much it was. He told me that he didnt know how much it was but he NEEDED to see my pay stubs. Again i told him what my pay stubs say, but that he didnt need to see them at this point. He went around in circles with me about this and refused to tell me the price of the car stating that only the manager knows etc...i had my laptop with me so I told him I knew their car prices were on the internet, i could just look it up. He got angry or hostile and started saying that they werent correct and that he needed to see my stubs and only the manager would know the pricing but I couldnt see him until he took my pay check stubs. Somewhere in this weird dialogue I asked about all the broken doors and handles and he said the car comes 'As Is'. That surprised me that the company went to the length of lodging the doors shut with paper pieces in an attempt to cover up what a crappy car it was. SO in the end i told the guy that there were several lots around and I wasnt interested in working any further with him. As i started walking back to my car he shouted "Youll be back" I did try to call to speak to a manager after everything and of course he was always gone or unavailable and none of my messages have been returned as of yet. For the record- I am a very presentable and professional female. My credit is decent as is my husbands. I had no idea what kind of lot this was......now i know. DONT GO THERE! More

A very close friend went to the National City dealership to look at cars with the desire to buy a good used car. She was immediately approached by an agressive salesaman named Jason who would not quit askin to look at cars with the desire to buy a good used car. She was immediately approached by an agressive salesaman named Jason who would not quit asking her and her son if they wanted to buy a car. Although they responded that they were just looking, Jason would not stop asking. When my friend sat down to discuss buying a car, Jason ran her figures and called her a "stupid xxx" because she didn't have a valid license-- which she did actually have. He continued to insult her and said she had been instructed to bring $2000. She replied that she had been working with Jose and had made a decision not to buy the car she had been originally considering and Jose had informed her that she could get a cheaper car with a $500 down payment. When my friend's son told Jason to stop insulting his mother, Jason yelled at her son and told him to get off his lot. When he left, Jason told my friend that because her son had "insulted" him, he would not sell her a car and she was blocked from buying a car from any Karz Plus dealerships. Who in the world wants to buy a car from people who verbally abuse prospective customers!! More