
Karp Kia
Rockville Centre, NY
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766 Reviews of Karp Kia
Best car Salman period! Professional now's the product well great price. Lease car after car from Micheal honest trust . When you need a car go see Micheal R he will get done ! That's why he's my number o well great price. Lease car after car from Micheal honest trust . When you need a car go see Micheal R he will get done ! That's why he's my number one sales guy at Karp. More
Responsive, informative, no wasting time. Michael Rosenberg assisted myself and my wife with our purchase and made the process simple and painless. It was a great experience and I recommend a Michael Rosenberg assisted myself and my wife with our purchase and made the process simple and painless. It was a great experience and I recommend anyone looking for a Kia to reach out to Michael. He was timely and responsive, and always provided the information requested without burying it in a ton of sales speak. His comfortable delivery also speaks volumes for Karp, as it's apparent he has the freedom to handle his interactions in this way. It was a different experience from the start when comparing to other dealers in the area. Do yourself a favor and ask for him by name. More
Excellent service! I recently purchased a new vehicle, my first Kia and I loved all the help that I got in choosing the car. After I received the car, I had a few clerical issues that were calmly, promptly a first Kia and I loved all the help that I got in choosing the car. After I received the car, I had a few clerical issues that were calmly, promptly and professionally solved. Everyone that I worked with on these issues went above and beyond - it's the best help that I've received when purchasing a vehicle thus far. I highly recommend Karp Kia! More
The staff here are so welcoming and knowledgeable. They helped me decide which Kia to purchase and all with no pressure and only sincere concern. They listened to my needs and wants and walked me calmly th helped me decide which Kia to purchase and all with no pressure and only sincere concern. They listened to my needs and wants and walked me calmly through the car buying process. More
I went to Karp Kia rhis weekend to see a used car. I I went to Karp Kia rhis weekend to see a used car. I was helped by a very friendly salesperson and I did a test drive of the car. I've been looking I went to Karp Kia rhis weekend to see a used car. I was helped by a very friendly salesperson and I did a test drive of the car. I've been looking at used cars and I was/am ready to buy. In discussing the car with the salesperson he offered his opinion that it was worth $1,500 off the list price. I made an offer $2,000 below the list price and told the salesman that I was prepared to buy that day. He told me he'd communicate my offer to the used car sales manager (who was not at the dealership) and get back to me immediately. When he got back to me he told me that the manager would not budge off the list price. I found that strange in that the car was not advertised as a "firm" price and I've never heard of a used car price not being negotiable at all. The next day, yesterday, I called the dealership to speak with the salesperson. My intention was to raise my offer. He wasn't available to take my call and never returned my call. The following day, today, I called him again and was put into his voice mail. I asked that he call me to discuss the car but he again didn't return my call. Late in the day, I called the dealership again asking to speak with someone about the car. I told the young woman I spoke with that I had already test driven the car and wanted to simply know if an offer $1,000 below the list price (or more than what the salesperson thought the car was worth) would be acceptable to the used car sales manager and, if so, I was prepared to come to the dealership immediately to buy the car. The young women asked who my salesperson was and said that she'd communicate my offer to the manager. Once again, I didn't receive a return call from either the sales manager or the salesperson. This is my honest experience and I don't like doing business with people who can't extend the common courtesy of returning a call. Quite frankly, I don't understand why the owner of the dealership would find such behavior/tactics acceptable. In any event, I'll buy elsewhere and, based upon my experience, recommend to anyone considering buying from Karp that they consider buying elsewhere too. More
Great Service! Today was my first experience with the Karp Kia service department and I was greatly impressed with the efficient and friendly service. The service ad Today was my first experience with the Karp Kia service department and I was greatly impressed with the efficient and friendly service. The service advisor was personable and promptly checked me in. I really appreciate that my appointment time was honored. All work for my car was clearly identified. The waiting room was tidy and comfortable. With that being said, I was most pleased that I didn’t have a long wait for my car. This was a great first time experience! More
Great! Brought car in for recall (software) on Thursday, Was told it could take an hour and a half to 2 hours. Waited in the waiting area. Car was ready in a Brought car in for recall (software) on Thursday, Was told it could take an hour and a half to 2 hours. Waited in the waiting area. Car was ready in an hour. Friendly, courteous people. More
Great sales dept--lousy service and repairs I had a fantastic purchasing experience with Karp Kia and I wouldn't hesitate to buy another car from them, but I won't be letting them touch my cars I had a fantastic purchasing experience with Karp Kia and I wouldn't hesitate to buy another car from them, but I won't be letting them touch my cars for repairs anymore. I've had multiple frustrating and expensive experiences--the 'free' oil changes aren't worth the hassle of turning down the hard upselling on unnecessary 'maintenance', and there's a decent chance you may come away from said oil change with mysterious damage done to your engine cap, which will then require $500 worth of repairs that isn't covered by warranty. My most recent experience, the one that lost me as a customer for good, was when I was told that my popped tire would be covered by warranty, only to be called a few days later asking for payment. I told the department how disappointed I've been, but paid the bill because I'm not an outlaw, and THEN they SEND ME ANOTHER BILL FOR $850 AFTER I'VE ALREADY PAID IN FULL. Go somewhere else for your repairs, Anywhere else. More
So EASY !!!! I have leased many cars over the last 28 years, and my experience at Karp Kia is right at the top of my dealer experiences. My salesman was Michael I have leased many cars over the last 28 years, and my experience at Karp Kia is right at the top of my dealer experiences. My salesman was Michael Rosenberg and he was just great. Mike is very relaxed, well spoken, patient, and extremely knowledgeable about the Kia products, specifically the Sportage that I leased. I had very recently (2 weeks earlier), leased another car with a different dealer. The experience between the two dealerships and my salesman are night and day. Mike's easy going manner and total professionalism made this So EASY ... I will be back to see him again, and will highly recommend Mike and this dealership to friends and family. Also want to acknowledge Henry, the finance person I worked with. Another true professional and really nice guy. More
Beware of these Crooks Recently tried to get a car there,greeted by one rude man named Mark Taub. I asked him about some extras like AW mats, he said Cash talks, I got soure Recently tried to get a car there,greeted by one rude man named Mark Taub. I asked him about some extras like AW mats, he said Cash talks, I got soured & walked out More