Karp Buick

Great crew, great car I recently purchased a wonderful 2016 Buick from KARP. What can I tell you: it went off with barely a hitch. The staff here is friendly and helpful. T I recently purchased a wonderful 2016 Buick from KARP. What can I tell you: it went off with barely a hitch. The staff here is friendly and helpful. Their cars are in very good shape and you get a well-taken care of vehicle at a fair price. I recommend stopping here thoroughly! More

My issue was resolved by Ellen Karp. I reached out to her and she returned my call and WE reached a resolution. I would definitely recommend this dealership because of how expeditiously she responded to my c and she returned my call and WE reached a resolution. I would definitely recommend this dealership because of how expeditiously she responded to my concerns. More

Unethical. Coerced my son into a service agreement which WASN'T due until another 12 months on a Leased Vehicle during this trying time(COVID 19) Relentless, Bamboozled!!! 0 Star Rating... WASN'T due until another 12 months on a Leased Vehicle during this trying time(COVID 19) Relentless, Bamboozled!!! 0 Star Rating... More

Outstanding service when leasing my Buick Enclave during the most stressful times of our country . They were honest and everything was handled with the upmost professionalism! They even delivered my car rig the most stressful times of our country . They were honest and everything was handled with the upmost professionalism! They even delivered my car right to my driveway . Best car leasing experience I ever had ! Thank you Jonathan Hernandez. More

Frank and Jonathan made our leasing experience the easiest and most transparent transaction my wife and I have ever had. Hassle free and very accommodating to our needs. We highly recommend. easiest and most transparent transaction my wife and I have ever had. Hassle free and very accommodating to our needs. We highly recommend. More

BEST EMERGENCY service with" Blake Ducasse" Thank You.. Hands down the most best professional service with a need for a new tire. My tire kept getting low thought it was do to cold weather but then realized Hands down the most best professional service with a need for a new tire. My tire kept getting low thought it was do to cold weather but then realized a little piece of metal in it. I called and they got me in within the same hour when I hung up the phone and had driven down to them. Blake Ducasse took SUCH GOOD CARE of my situation being I needed a ride home and not having me waiting there all afternoon for the tire we needed. We talked in the mid afternoon and was able to personality deliver it to me cause I had no ride but surprised me not with just the delivery but it looked like it just came off the showroom floor it was so clean they washed it to :} I lease with buick and so glad Terry Servone and I discussed when getting into the lease for a few extra dollars a month coverage for these kinds of issues. TY Terry:} and Craig making it a point to say hello to and chit chat everyone is so friendly there. I have dealt with a lot of dealerships over my years and wish I found them many many years ago." To the owner" you have a great crue there... Thanks again Blake Ducasse your the best.. Pleasure doing business with you More

Sales Manager Frankie should look for a different job I bought a used 2018 Buick Regal forgetting about how they ripped me off the last time because I liked the sales person Tony Barone. I went back beca I bought a used 2018 Buick Regal forgetting about how they ripped me off the last time because I liked the sales person Tony Barone. I went back because of him. Even though Tony made an error and promised me something that I was not entitled to, they jerked me around for 3 MONTHS instead of just telling me the situation. Frankie the manager was so bad at his job that he called me a liar but just not that overtly. A good salesman would and should have thought of a more delicate and customer friendly way to fix the problem. I did finally get what I was promised but it was like PULLING TEETH .I made a dozen phone calls and got nowhere until I threatened to stand on Sunrise Hwy with a sign deferring people to other dealerships, And as much as I like Tony I will NEVER buy another car there and will make sure everyone knows my story. Also they only put in 1 screw to hold on my license plate...they couldn't even do that right More

MOST PLEASANT experience leasing 2020 buick w/ Craig Graber Have to say " thank you" to Craig Graber for making my husband and I experience from leasing a dragged out night mare with a different dealership jerk Have to say " thank you" to Craig Graber for making my husband and I experience from leasing a dragged out night mare with a different dealership jerking me around for a few months and into a quick pleasure to doing business with at Karp Buick. It was night and day! Craig was Professional , easy going, not rushed ,listened to our interest of needs of what we were looking for, along with some great leasing perks that the other dealership never gave us for doing business with oh well there loss in Want Buick... I will highly recommend Craig as well do business in the future. We also want to thank that wonderful Ms. Terry Servone she had went over and beyond that works in finance to getting us where we needed to be at in leasing our new 2020 Envision and it was a PROCESS but took care of everything. Such a nice & pleasurable person Thank you Terry for all.... More

My Beautiful Cascada! I was in the market for a convertible, and was planning to buy a new one. Craig told me about a Cascada which had just come off lease with very low m I was in the market for a convertible, and was planning to buy a new one. Craig told me about a Cascada which had just come off lease with very low mileage. I took one look and knew it was the right car for me - it was in such good condition that it was like buying a new car! Craig was extremely knowledgeable, professional, and responsive. When you call him, he calls you right back. He was also very patient - note that if you are buying a pre-owned car in NY State, you may have to wait for paperwork to arrive from Albany before you can pick it up. This is something that applies to all NYS dealerships under a new law. In any case, Craig was as excited as I was when I picked up the car. He sat with me and walked me through all of the features. My family has a long history of buying Buicks, and I am happy to have bought this one from Craig and Karp. More