Karp Buick
Rockville Centre, NY
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Thank you, Craig I decided that my 14 year old car was no longer reliable enough. I went from choosing an car to driving off the lot in a week. Craig was helpful and I decided that my 14 year old car was no longer reliable enough. I went from choosing an car to driving off the lot in a week. Craig was helpful and listened to me. Showed me what was available without pressure and upmanship. I really felt comfortable that he was there to help me. He dealt with the paper work (loan , plate transfer, registration.) He spent time going over the features of the car. He greeted me and when a I returned and spent time making reshowing me things I'd forgotten. I'm very happy with the car I selected. I feel I got a good deal. I would recommend this dealership to anyone. More
A wonderful experience From the moment I first drove up to Karp Buick, I was impressed by the appearance of the Facility. As I entered the showroom, I was immediately greete From the moment I first drove up to Karp Buick, I was impressed by the appearance of the Facility. As I entered the showroom, I was immediately greeted by the Receptionist who could not have been more polite or helpful. After ascertaining my requirements, she introduced me to a sales representative who brought a feeling of "belonging" to the next level. His knowledge of the Buick product was impressive and he was helpful, not pushy. I was comfortable in asking questions, having the feeling, that if I was only just "looking", he would be okay with that. No matter what I inquired about, he had the proper answer. The Buicks on display covered a good portion of the lineup and were clean and easy to view. The showroom was clean and gave an overall sense that the Dealership was proud to be a part of a car line that has an excellent lineage. Kudos to the Karp Family for making this experience rewarding and painless. More
Good Experience Working with Craig and his managers was a great experience. They made me feel relaxed while we filled out the paperwork and waited for the credit appr Working with Craig and his managers was a great experience. They made me feel relaxed while we filled out the paperwork and waited for the credit approval offering up coffee, and when the approval came in they had the car I wanted ready. Craig even helped me transfer things from my old Saab to my new Enclave and I was on my way. More
Purchasing a pre-owed car Verano 2014 Very good expression of pertinent facts concerning the car that we purchased. Everyone on the team was very helpful and courteous, especially Tony and Very good expression of pertinent facts concerning the car that we purchased. Everyone on the team was very helpful and courteous, especially Tony and Craig. More
Pleasure to deal with Karp I decided to visit Karp to see the encore. My sales person was LENNY. He was professional and thorough. I made an appointment to return with my wife. I decided to visit Karp to see the encore. My sales person was LENNY. He was professional and thorough. I made an appointment to return with my wife. When we returned it was a very rainy day but lenny insisted we go for a test drive all the time he answered all questions and explained all of the special features. We later discussed all of the encore models. We opted for the top model and we were very satisfied with the deal. We love this little sub. More
"Professionl all the way" Leased a new Encore.... Salesman Craig Graber was all you could ask for in a salesman. Professional, courteous, knowledgeable and patient...Most impor Leased a new Encore.... Salesman Craig Graber was all you could ask for in a salesman. Professional, courteous, knowledgeable and patient...Most important, A MAN OF HIS WORD. As was sales manager Rick DaviIa when it came time to close the deal. I did my homework and came prepared. The dealership was very reasonable in meeting my price expectations. Overall a very satisfying dealership experience. Thanks Craig and Rick. More
One of the Easiest Deals Ever I went in not knowing what to expect, as I still had a few months left on my old lease. I had a price in mind that I wanted to pay. Needless to say, I went in not knowing what to expect, as I still had a few months left on my old lease. I had a price in mind that I wanted to pay. Needless to say, after a few back and forth terms (that is part of the game after all), I was pleased with the deal. But, price is only a small part of this. From the first time my wife met Rick, he was extremely kind. She happened to get a flat tire on the way there to look at the new vehicles and Rick helped her out. Mike, the service manager, had the guys in service stay late to replace the tire. And this was a vehicle we had leased from another Buick Dealer!! When my wife and I returned to negotiate, Rick was busy and we were introduced to Craig. I told him exactly what options we were looking for, he found the car, we came to agreement and that was it. I signed the paperwork and we were out in under an hour. He took care of everything from then on, closing out the old lease, contacting the insurance company, etc. And absolute pleasure to deal with. I was also able to meet Mike in regards to some things that had to be done on the old car before we turned it in. I had no worries that he understood and would take care of everything. When it came time to pick up the car, everything was done. In less than 15 minutes I had signed the papers and was in the new car. In fact, it was so Craig had to wait to switch the licence plates over as my wife had not arrived with her old vehicle yet. I can tell you that even though this is further from my house than another dealer, the way they treat their customers from the sales to the service department, this will be my new place to go to when it comes time for service and for my next vehicle. More
very pleasant expierence. Thank you Craig Graber. . All associates were kind and professional. So totally satisfied, that I have already recommended this dealership to family and friends. I am enjoyin . All associates were kind and professional. So totally satisfied, that I have already recommended this dealership to family and friends. I am enjoying the ride of my Buick Regal.. More
A very nice look, learn and purchase experience My original call to the dealer was directed to RoseMarie Calgani who was not there. Rick Davila picked up the message and immediately called me. Rick My original call to the dealer was directed to RoseMarie Calgani who was not there. Rick Davila picked up the message and immediately called me. Rick was very helpful. After showing us the model we had asked about he found the exact color and trim we wanted and had it moved to Rockville Centre in less than 24 hours. The salesman and the extra services person provided offers but no pressure. Very friendly, helpful and courteous and productive. More
Great dealer This is how it is supposed to be. Great service from engaged people. This is a great dealership. Salesperson Rick took great care of us. Best car buy This is how it is supposed to be. Great service from engaged people. This is a great dealership. Salesperson Rick took great care of us. Best car buying experience ever. Go there you will not be sorry. More