Karmart Nissan

Stereotype Salesmen Toward Women If zero stars was an option, that is exactly what I would give this rating. I have been car shopping for a couple weeks now. I am not in need of a n If zero stars was an option, that is exactly what I would give this rating. I have been car shopping for a couple weeks now. I am not in need of a newer car, it's merely a want, so I am being extremely particular on the vehicle I seek out (and why shouldn't I). I went to Nissan Karmart yesterday (after driving over an hour and a half to get there) as they had a vehicle I was quite interested in. First of all, the salesmen should have knowledge of a vehicle they're selling. I was told by Scott "this model has the music box, so it definitely does have navigation". I explained to him "not definitely - - the car can have music box WITHOUT navigation" (but this particular model did indeed have navigation). We took the car for a test drive (he didn't ask for my license and when I offered it up, he declined) and I wanted to take the car on the freeway. He took me on a wild goose chase through back roads galore. After I mentioned I wanted to go on the freeway, he stated he was taking us to highway 20 because "the freeway gets a lot of congestion by this exit". Highway 20 maxes out at 50 mph, not to mention there are stop lights. I took the car on the freeway anyway....I am the potential buyer - - not him. When we got back to the dealership I told him I'd like to check the oil. To my surprise, the oil was completely dirty! He then goes on to say that they've had the car since 3/31/15 and that was the last oil change and that it was dark because it hasn't been driven much. I stated regardless if it's been driven, nearly 5 months have now passed since the last oil change. He then went on to tell me that Infiniti's do not need to be changed for 5,000 miles. I corrected him and said that actually, Infiniti suggests an oil change every 3,750 miles and being that he said he was a previous Infiniti owner (twice) I was surprised he didn't know that. Once I spoke up, he quickly backtracked his comment to 5,000 miles. Despite his lack of knowledge and assuming because I am a woman, I will know nothing, I was still interested in the car....contingent on an oil change. I also advised him that after an oil change, I would need to take the car to Infiniti for a full inspection. He then wanted me to sign an agreement that if they changed the oil and Infiniti gave a clean report, I would buy the vehicle on our agreed numbers. After they gave me an insulting lowball offer for my trade, I politely declined and was ready to walk. Once he realized there was no deal, his attitude became extremely rude and argumentative. Scott not only insulted me (told me I was nitpicking, insinuated that I was over reacting on wanting an inspection since the car is still under warranty and challenged me on previous offers from other dealerships that I have walked away from) but he treated me with such disrespect. I honestly believe if I were a man or if I had walked in there with a man, the treatment I was given would have been the complete opposite. These imbecile's should not judge a book by its cover. Just because I am female does not suggest I have no knowledge on cars. Actually, it's quite the opposite and I do know cars and know what to look for. He realized as such and it infuriated him. I would encourage anyone in the market for a new/used car to steer clear of Nissan Karmart. Save yourself time and sanity. More

Karmart Nissan Experience This was our second purchase of a Nissan Altima from Karmart, and of all of my car buying experiences, this was by far the best because of Jason. Hi This was our second purchase of a Nissan Altima from Karmart, and of all of my car buying experiences, this was by far the best because of Jason. His professionalism and patience surpassed our expectations. We will not only return to Kamart, but we will ask for Jason for our nextensive purchase. Jason personally delivered our new car to our home and took us through a thorough tutorial of all of the great features of our new Altima. More

Bought 3 new cars from Karmart nissan since 2005. Purchased a 2014 Rogue about 1 month ago. The drivers seat caused my leg to go numb. Each time I drove it the numbness got worse. Karmart said th Purchased a 2014 Rogue about 1 month ago. The drivers seat caused my leg to go numb. Each time I drove it the numbness got worse. Karmart said there was nothing wrong with the seat and I was on my own, I could take it to a seat repair shop and they should be able to help me. Told they do a lot of business with them. Knowing that if I paid to have the seat altered it would void the warranty on the seat, I contacted Nissan customer service. To make a long story short, my condition was getting far worse. I dreaded driving the car so much we took a loss on the Rogue and traded it in on a new Hyundai. We believe Nissan customer service would possibly have helped us eventually with fixing the seat. But I was getting worse daily and had enough. Karmart Nissan is fine with taking you money but don't expect any help from them More

NISSAN KARMART BURLINGTON: AUG 2013......PRESENT DEC STILL UNRESOLVED Purchased a frontier pick up truck over 3 months ago. In my contract I have a written agreement about a canopy that would be supp STILL UNRESOLVED Purchased a frontier pick up truck over 3 months ago. In my contract I have a written agreement about a canopy that would be supplied. After several weeks I called about it.. I was told it was taking longer because of the all glass rear door.. Well several more weeks go by and the canopy arrived. I come back to pick up my truck and its the standard Canopy ?????. I try several times to get ahold of these people no luck then we talk I meet up with the manager the sales person and the service department.........Several more weeks go by so I call again....Oh sorry we can't get your canopy because its installed......xxx??? are you serious this is not what I had bought. The whole time frame was used to there advantage to take advantage..There has been several issues where play of words made it just shy of lies....In all they where just lies...They made a mistake and they should have to pay for it. SHAWN.....JAMES.....MANAGER More

Fantastic Dealership now that the riff raff has been sorted out. Jason and Dave handled my situation in a professional and no nonsense way. I was able to buy the vehicle I was after and they managed t sorted out. Jason and Dave handled my situation in a professional and no nonsense way. I was able to buy the vehicle I was after and they managed to secure financing for me at a pretty decent interest rate. I would recommend this dealership to anyone looking for a vehicle. They own Dodge/Jeep/Nissan and VW dealership in the area and have tons of inventory. More

Went to Karmart Nissan to look at a 2012 Frontier last week. The salesman Owen was friendly, but seemed uninterested in selling me a Nissan. Instead the passed me off to a Dodge salesman, Chad, who had me week. The salesman Owen was friendly, but seemed uninterested in selling me a Nissan. Instead the passed me off to a Dodge salesman, Chad, who had me drive a truck I was not interested in and is pretty much the same truck that I currently own just a few years newer. Dodge dealership is owned by the same corporation. We tried pricing out and test driving Frontier's and the comparable Toyota Tacoma's in a different city further away. We got good info from both Nissan and Toyota dealerships, but were wanting to think about the purchase and do further research on our own as well. I did have hard time finding a Frontier PRO4X to test drive to compare the Tacoma TRD. Well I finally found a PRO4X at Karmart Nissan which is only 40 mins from my house. i scheduled a test drive and liked the PRO4X better than the SV model and only slightly more than the Tacoma TRD. Now we got to the price portion and pricing my trade in. They were expecting sticker price immediately and were low balling me on my trade by about $8,000 and expecting $6,000 down payment. xxx!! This was completely ridiculous. Not even realistic at all. The other dealerships at least made a halfway realistic attempt on the trade in price and negotiations. We negotiated the price down more but still they were way off the mark compared to the other places we had looked. During the negotiations, my work had called and left some messages telling me I needed to return to work and assist with some things. I told Owen, the salesman, I needed to leave. They had taken my keys to my truck to have it inspected so its not like I could have just jumped in my truck and drove away. Owen did attempted to get the keys back from his sales manager, but I had heard the manager yell at him when he was getting my keys for me and told him he had better act like a salesman and make this sale. xxx? #2, why would a sales manager say that where his customers could hear? Owen did come back telling me that we would be out in 30 mins if we agreed on this price, which was still not where I wanted to be at. I told him I needed to leave immediately and he got my keys. I did feel bad for Owen but I will not buy from Karmart. I will not return to this dealership after the way I was treated and because of how the sales manager treated his salesmen in front of customers. I really hope this review gets forwarded to the GM or the owner of Karmart. Honestly they should be embarrassed by this review and they should fire their sales manager! I will not recommended this dealership to ANYONE EVER!!! -T and S P.S. We are real people and this a real review. We will be happy to answer any questions associated with this review. More

I Highly recommend KarMart Nissan!! They went above and beyond to get us in a car and they even kept at it after we left and called the next day with a lower payment! I would send ANYONE to them and from n beyond to get us in a car and they even kept at it after we left and called the next day with a lower payment! I would send ANYONE to them and from now on I'm going to them for ALL my future car needs. THANK YOU JENSEN AND KYLE!! More

Thank you, Jason Melton at KarMart Nissan, Burlington for making my car buying experience fun and pain free. My credit has a few bumps in it and I was a bit leary about getting a good rate and a good car fo making my car buying experience fun and pain free. My credit has a few bumps in it and I was a bit leary about getting a good rate and a good car for my money. Jason went above and beyond to help me. I cannot thank you enough Jason. I purchased a 2011 Dodge Advenger (which I love) and Jason was able to get me a loan rate that is very workable. Big shout out to Jason for doing a fabulous job. I would recommend Jason Melton at Karmart Nissan in Burlington to any of my friends and family. Sharmaine McIntyre More

After a significant amount of time avoiding dealerships and salesmen while needing a vehicle and financing we were EXTREMELY pleased with our experience at Karmart Nissan in Burlington. Every team member w and salesmen while needing a vehicle and financing we were EXTREMELY pleased with our experience at Karmart Nissan in Burlington. Every team member was professional and welcoming. Jason along with his manager is Kyle were very helpful in finding the right fit for our needs. We will definitely be back for future purchases and recommend family and friends. More

I had the best experience buying my dodge stratus from Jason at Nissan auto karmart in Burlington. Everybody there was super friendly and welcoming. they were all beyond helpful, I have the worst credit Jason at Nissan auto karmart in Burlington. Everybody there was super friendly and welcoming. they were all beyond helpful, I have the worst credit and never thought it would be possible I'd be able to get a car loan, but these guys made it happen! Thank you everyone at karmart!!! More