Karmart Chrysler Jeep Dodge Ram
Burlington, WA
Filter Reviews by Keyword
By Type
Showing 121 reviews
This is our second new vehicle purchase in just over a year. Ruben's excellent customer service was the reason we came back for vehicle number two. year. Ruben's excellent customer service was the reason we came back for vehicle number two. More
Both sales reps were understanding of my stolen key fob problem and offered two solutions and the cost of each. When I went to the dealership the next day I was advised it could be a wait of up to 1 1/2 ho problem and offered two solutions and the cost of each. When I went to the dealership the next day I was advised it could be a wait of up to 1 1/2 hours, but I was out of there in 30 minutes. More
Chase Myers exceeded our expectations for service and delivered my new Jeep with all my questions answered. He has followed up to make sure I have no additional questions or concerns now that I’ve had t delivered my new Jeep with all my questions answered. He has followed up to make sure I have no additional questions or concerns now that I’ve had the Jeep in operation. More
I have purchased my last three vehicles from KarMART. Sales staff are pros. I tell them what my budget is, the kind of car I'm looking for, and they take care of the rest. No stress, no trying to sell th Sales staff are pros. I tell them what my budget is, the kind of car I'm looking for, and they take care of the rest. No stress, no trying to sell things I didn't come to buy. Fast, friendly, and honest help from folks who simply want to sell you a car at a fair price. I highly recommend! More
Worst experience with a car dealer I have ever had. Ruben was the sales person twice during the negotiations I was asked if I wanted the windows tinted I said no. Twice it was scratched off the offer Ruben was the sales person twice during the negotiations I was asked if I wanted the windows tinted I said no. Twice it was scratched off the offer sheet. When I got home I noted that there was a charge for tinting the windows. I called the dealer and got someone from finance but it wasn't the person I dealt with. Was asked if the windows had tint referring to the Passenger and Driver I said maybe I don't know. It could have come from the factory that way. The person got indignant and said it is illegal for the those windows to come from the factory tinted. Never heard of that before it has to be 24% max tint. Anyway was told that someone would call me back the next day 22 August. I waited until 1130 no call I called and surprise I got Ruben. I discussed the issue he asked again if the windows were tinted that was his rationale for the charge. But he admitted he did not know if the windows were tinted. So he just made an assumption they were tinted. Never got anywhere with the conversation. he said I guess I'll have to have someone else call you back. It's Thursday 8/26 no call back I even left a voice mail for the general manager. Nothing. Also before leaving I showed Ruben that there were scratches in the paint underneath the door handles. He took pictures and said the detail guy would be in touch no such call has happened. Going to file a compliant with ATG office. Stay away from this dealership. They do no care about you or how bad they screw you over. More
A friendly, and top-notch dealership, who not only sold me the best truck I've ever experienced, but they offer to take care of my truck, with reasonably priced oil changes, and repairs. Thanks me the best truck I've ever experienced, but they offer to take care of my truck, with reasonably priced oil changes, and repairs. Thanks More