Karma Westfield

I would recommend for people to stay away from this dealer. They have prices they will tack onto the final price of your car, so the advertised price is a few thousand less than you'll actually pay. Th dealer. They have prices they will tack onto the final price of your car, so the advertised price is a few thousand less than you'll actually pay. That's not the worst part, though. I worked on a deal with my sales person (who was actually a very nice guy through the whole process, so nothing against him) and once we came to an agreement (via text and selecting the financing through the website), I went to the dealership to sign the final papers and pick up the car. The car was washed and waiting for me, as the sales person said it would be. But then after I waited for about 45 minutes, I learned that there was someone else in process of doing paper work to purchase the car. I was told that if HIS financing didn't go through, then we could do the paperwork on that we agreed upon. They clearly favored selling the car for the higher price instead of what we agreed upon, they favored selling the car to a male (clear since they didn't take me seriously until my fiance came to meet me once I realized they were selling the car out from under our agreement), and they did not keep their word arguing that our agreement wasn't official since I hadn't put down a deposit (which I would have gladly done if they had even mentioned that needing to be done). Once we left, they sales person called and offered me $500 for my lost time (I spent multiple hours there on Friday and again on Sautrday). Following the call, they emailed me asking that I in turn don't post anything on social media, which I of course didn't agree to since that then becomes blackmail. Please do not waste your time or money with the people who run this dealership. They do not hold up to their end of the agreement, try to swindle you for more money wherever they can, and are sexist. Not to mention not above blackmail. More

Make sure to ask for Nina! Totaled my car and she got me back on the road in no time! Totaled my car and she got me back on the road in no time! More

Had the pleasure of working with Nina and Lamont! They made it happen, I was able to get my daughter her dream car! They made it happen, I was able to get my daughter her dream car! More

This dealership is totally untrustworthy, Iggi the sales manager is a shining example of poor professionalism.purchased my car in January with no floor mats or second key they promised both and until this d manager is a shining example of poor professionalism.purchased my car in January with no floor mats or second key they promised both and until this date still have not received either, they don’t return phone calls, until there reported to the Better Business Bureau, not my surprise I was one of many unsatisfied customers who had abused by this dealership almost sent me to jail but I just made the complaint and now I’m warning all buyer beware. More

Horrible dealer to work with. Had a problem that took months for me to give up on with them. All you'll here is "I'll look into it" no matter who you talk to. Will also tried to a Had a problem that took months for me to give up on with them. All you'll here is "I'll look into it" no matter who you talk to. Will also tried to add an insane amount of fees on a car. More

I recently purchased a car from Daryelis and had an outstanding experience from start to finish. The process was seamless and professional. Daryelis was incredibly knowledgeable about the vehicle, answ outstanding experience from start to finish. The process was seamless and professional. Daryelis was incredibly knowledgeable about the vehicle, answering all my questions with patience and expertise. I would highly recommend her! More

I had a great experience purchasing a car from Andrea Whitney. I would definitely recommend! Whitney. I would definitely recommend! More

Couldn’t have asked for a better salesman/ woman than ANDREA… Very honest and made the process super easy and fair. Good Deal Great Person ANDREA… Very honest and made the process super easy and fair. Good Deal Great Person More

Sheisty is an understatement. Listed a car on Autotrader and Facebook marketplace for 23.5k. Refused to talk price on the phone (typical salesman stuff) I asked specifically for a Listed a car on Autotrader and Facebook marketplace for 23.5k. Refused to talk price on the phone (typical salesman stuff) I asked specifically for an out the door cash price. After I drove over an hour out to them, they revealed 11k in fees. Sure, 2.5 or so is expected for tax tags and title, but 11k? When asked about the fees, I was told that about 4k of it was security hardware that they added to the car and couldn't be removed. Well that's now part of the car, why is it hidden in fees and not in the price? 5k for a "reconditioning fee," mind you the car that looked perfect in the pictures was littered with dents and scratches as well as interior pieces falling apart. When I asked the manager could only say "it's for oil changes and maintenance." You know, the kind of things that any dealership should just eat the cost of as the price of doing business instead of overcharging a customer for in a hidden fee. When pressed on the matter, the manager kept saying the fees are listed on the website, which yes they are, minus the 5k recon fee - also auspiciously hidden in a tab titled cash price that is almost designed to not even be noticed by reading the listing. But like I told him multiple times, I didn't look at their website. I looked at Autotrader which said absolutely nothing about any of it. Facebook marketplace also has their listing with no fees shown. The manager said at best he can split the fees with me, to which I walked out. Typical bait and switch and shady practices. More

Andrea was very patient and helpful with our purchase. I would recommend this dealership!! Thank you Karma. I would recommend this dealership!! Thank you Karma. More