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Karl Knauz BMW

Lake Bluff, IL

4.6
1,289 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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407 Skokie Valley Hwy

Lake Bluff, IL

60044

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Showing 1,289 reviews

April 20, 2015

Purchased a CPO 528 Judy at Knauz took time to show me the available options and I test drove about 5 or 6 cars over the course of 2 weeks, some of them more than once. More

by richarddahlus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Powell, Steve Kwasman
Apr 20, 2015 -

Karl Knauz BMW responded

Richard, Congratulations on your BMW 528! Glad you found your experience at Knauz enjoyable. Judy does try to make each customer's buying experience helpful and stress-free. Thank you for taking the time to write such a nice review

April 19, 2015

Excellent experience Bob and the team at knauz were real pros from start to finish. Very professional, knowledgable, and accommodating. We got exactly the car we wanted at More

by Rr12489
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 20, 2015 -

Karl Knauz BMW responded

We appreciate you taking the drive and writing the review. Bob and the whole BMW team try so hard to provide excellent customer care, it is nice to see it was appreciated. Enjoy your BMW and we look forward to assisting you in the future

April 18, 2015

Beyond pleased! Our entire experience was superior. Absolutely no pressure, great customer service. We were pleased that everyone took their time to make sure we re More

by Thejacobsons
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Greve, Scott Adduci
Apr 20, 2015 -

Karl Knauz BMW responded

Thank you for taking the time to write a review about your experience with George and Scott. We know how hard they strive to provide the best customer experience possible. Congratulations on your purchase and we look forward to assisting you for years to come.

April 15, 2015

Purchase of new vehicle We purchased our X5 through Judy. She was extremely helpful, she even came in on her day off so we could see the car. We came from out of town to pu More

by mitchell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Powell
Apr 20, 2015 -

Karl Knauz BMW responded

Congratulations on your X5!. That sounds just like Judy, she always seems to going that extra mile for her clients. We appreciate you taking the time to write a review and to let others know of the extra effort that Judy and our whole BMW team went to make your experience wonderful.

April 14, 2015

My 2nd BMW My wife and I were looking for a 328i Xdrive for a few weeks and spent a lot of time driving to multiple dealerships. We also had our eyes set on a Be More

by kbt333
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kwasman, George Greve
Apr 20, 2015 -

Karl Knauz BMW responded

Congratulations on your purchase. We appreciate you taking the time to write a review, young or old everyone deserves to treated with respect and we are glad that your experience with George and Steve was such a enjoyable experience. We look forward to assisting you for years to come.

April 13, 2015

Love my new X5 and my experience We love our new X5! Dave and Steven really took care of us and we are so excited to be a part of the Knauz family. My Genius instructor was also grea More

by Sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Kwasman
Apr 20, 2015 -

Karl Knauz BMW responded

Congratulations on your new X5!~ Thank you for taking the time to let us know about your customer experience with Dave! We are so proud that our customers appreciate the extra effort Dave and our whole BMW team put forth to ensure a positive buying and servicing experience.

April 12, 2015

BMW used purchasr First experience Very impressed Would highly recommend Knauz and George Greve is very professional and thorough Car exceeded my exoectstions Follo More

by Fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Greve
Apr 20, 2015 -

Karl Knauz BMW responded

Thank you for writing a review, George and our whole BMW sales and service team try to provide the exceptional customer service experience that everyone deserves. We will pass along your kind words to George

April 11, 2015

Exceptional buying experience at Karl Knauz BMW A first timer's fantastic experience! Can't say more nice things about my recent new car buying experience at this dealer. All of it was very plea More

by LoveMyX6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kwasman, George Greve
Apr 20, 2015 -

Karl Knauz BMW responded

Thankfully you won't have to worry about taking a bullet for us! So glad you got to receive such a positive buying experience from our BMW team. We are so proud of the level of customer care that George and our BMW provide. Enjoy your new BMW X6!

April 10, 2015

Pleasantly Surprised Our first time experience dealing with Knauz was outstanding and much of the credit goes to Bob Geisheker. Bob is extremely knowledgeable, professiona More

by New Happy Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 20, 2015 -

Karl Knauz BMW responded

Welcome to the Knauz Family, we appreciate that you chose to take the time to write such a nice review. We know that Bob and the rest of the BMW team work so hard to make each customer's buying and service experience enjoyable and stress free. We will pass along your comments to Bob and the whole BMW team.

April 09, 2015

Knauz= First Class Service I had an awesome experience bringing my X5 home at this dealership. I love my new car. Dave Benck was my salesman. He was professional and knowledge More

by Chauie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 20, 2015 -

Karl Knauz BMW responded

Thank you for taking the time to let us know of your experience with Dave and the rest of our BMW team. We know how hard each of our team members work to provide a customer experience just like you described. We look forward to assisting you for years to come

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