
Karl Knauz BMW
Lake Bluff, IL
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Car buying Great service. Excellent salesman. I picked 2014 x5 and Bob was great help in getting transaction to go smooth and fast (timing is a big deal for me) Great service. Excellent salesman. I picked 2014 x5 and Bob was great help in getting transaction to go smooth and fast (timing is a big deal for me). Will come back when I'm ready for upgrade. Highly recommend this dealership. More
2015 BMW 328i xDrive I arrived at 9, finished all the paperwork around 1. Great help and wonderful information on the car. I am now a proud owner and driver of a new BMW I arrived at 9, finished all the paperwork around 1. Great help and wonderful information on the car. I am now a proud owner and driver of a new BMW More
"Smooth ride" throughout my transaction From my husband's initial "due-diligence" visit, through several more test drive and "reassurance" visits by me, Judy Powell at Knauz BMW made my car From my husband's initial "due-diligence" visit, through several more test drive and "reassurance" visits by me, Judy Powell at Knauz BMW made my car purchase experience easy and smooth. She was knowledgeable, patient and efficient. The whole dealership worked cohesively as a team, each player performing their part to expedite the transaction as well as being thorough. Very positive experience, and I credit Judy Powell as well as Sam Picchietti and Steve Kwasman for making it so. More
Relaxed Buying Experience! We felt we were in good hands when "just looking" and met Rolly Davidson at Knauz. He was sensitive to our time commitment and we bought! He kept us We felt we were in good hands when "just looking" and met Rolly Davidson at Knauz. He was sensitive to our time commitment and we bought! He kept us informed on delivery and answered our many questions. We are impressed with his team availability. More
Great sales team! I walked into Knauz on Saturday just for a quick look and walked out with a car! Judy Powell was a wonderful salesperson, very patient and really list I walked into Knauz on Saturday just for a quick look and walked out with a car! Judy Powell was a wonderful salesperson, very patient and really listened to what I needed/wanted. And Sam Picchietti truly is a "genius" and made me a little less frightened of all the technology in the new car. Thanks to both for a wonderful experience More
Great Car-Buying Experience! The professionals at Knauz made the experience a real pleasure... Each interaction was efficient and thorough, with no time wasted - yet, we never fel The professionals at Knauz made the experience a real pleasure... Each interaction was efficient and thorough, with no time wasted - yet, we never felt rushed and every question was answered completely. Kudos to Howard, Spencer and Scott for providing a great customer experience. More
Excellent My husband and I purchased for the third time our BMW from Knauz BMW last weekend and I could not be more pleased with everyone involved. Judy Powell My husband and I purchased for the third time our BMW from Knauz BMW last weekend and I could not be more pleased with everyone involved. Judy Powell made our buying experience so easy. We couldn't be happier. She is incredibly helpful, knowledgeable and always friendly, and made our experience at the dealership easy and stress-free from beginning to end. Judy and her team are customer service oriented and they aim to please. She is truly a professional. In short, our entire experience has been EXCELLENT! We look forward to doing business with Judy and Knauz BMW in the future. More
Excellent Experience This is the third car that I have purchased at the Karl Knauz dealership. This is the first time dealing with Bob Geisheker, and he did a fine job in This is the third car that I have purchased at the Karl Knauz dealership. This is the first time dealing with Bob Geisheker, and he did a fine job in helping me acquire the car I was looking for. He has good follow up and was a pleasure to work with in the transaction. He has also shown a real concern for my post closing happiness with the vehicle. In short, my entire experience has been EXCELLENT! More
Professional service by all staff members The personnel are very professional and helpful with questions regarding the vehicles. My experience was pleasant and without pressure. Driving the The personnel are very professional and helpful with questions regarding the vehicles. My experience was pleasant and without pressure. Driving the 535xi is a pleasure. More
Another great Lease with Judy Update on my other review - this weekend the wife and I went back to Knauz to look for a new car for me. Started with X1 / X3 before finally seeing a Update on my other review - this weekend the wife and I went back to Knauz to look for a new car for me. Started with X1 / X3 before finally seeing a loaner 328xdrive. Judy was great (again) and I can't recommend her more. The whole process was friendly (not adversarial) and exemplified a great process. Thanks again for everything and we will definitely be back. More