Karl Knauz BMW

Flawless My recent purchase of an X5 was handled beautifully by George Greve. He is so easy to work with and and is intentional about his clients being happy My recent purchase of an X5 was handled beautifully by George Greve. He is so easy to work with and and is intentional about his clients being happy with the whole buying experience. "Genius" Luke was a delight and so patient in explaining everything about the car to me. Knauz has the client care angle figured out! More

Terrific car buying experience Our salesperson, Judy Powell, was terrific. No pressure, very knowledgeable and was interested in what was best for us. The support staff including th Our salesperson, Judy Powell, was terrific. No pressure, very knowledgeable and was interested in what was best for us. The support staff including the BMW genius made the whole experience fun and exciting. I would highly recommend Knauz. More

Top Notch Experience - AGAIN! This is my 2nd recent purchase from Knauz BMW, and this one was even better than the first. From the beginning Curt Laczniak and Luke Wojtas (BMW Gen This is my 2nd recent purchase from Knauz BMW, and this one was even better than the first. From the beginning Curt Laczniak and Luke Wojtas (BMW Genius) were great, showing me the car, teaching me all about the amazing technology on the new M3, and taking me on a test drive, while Rolly Davidson finished up with another customer. Once back from the test drive, Rolly took over. Rolly is a class act all the way. Not only did he also share some great insights on my car and the car I was trading in, but he was also great with my 8 year old daughter who accompanied me for her first car buying experience (future Knauz Mini customer, according to her). I had a great time throughout the day talking to Rolly, evaluating our options, and ultimately buying the M3. Rolly's follow-up was also excellent through delivery to make sure I received mats that had to be ordered, and just making sure I was loving the car (which how could i not?!). On delivery, both Rolly and Luke were great. Luke fits the BMW Genius role to a T. He knew how and where to find any option/setting I on the car and offered follow-up sessions, as needed. I would highly recommend Knauz BMW to anyone and especially Rolly and Luke for their amazing customer service. Top Notch! More

CPO M5 Bob G and Spencer P were great. They were very prepared and patient with the transaction, providing a great deal of information and perspective on my Bob G and Spencer P were great. They were very prepared and patient with the transaction, providing a great deal of information and perspective on my new vehicle. I would certainly recommend both of them as a great resource for your new car purchase. More

Best car buying experience I've ever had! I loved the no-pressure attitude of the staff. The BMW genius is exactly that! He knew everything about the car, the competition, was extremely know I loved the no-pressure attitude of the staff. The BMW genius is exactly that! He knew everything about the car, the competition, was extremely knowledgeable about all the features and was very helpful. A huge selection of vehicles, expert service and incredible finance rates. Also, the entire purchase took less than 2 hours! AMAZING. Bob Geisheker was my sales rep and I'd highly recommend hi (and Knauz) to anyone looking for a BMW. More

Adding to my wonderful experience! As I already wrote my glowing review for the superlative and nicest salesperson and man ever, Rolly Davidson, I would be remiss if I didn't go on to m As I already wrote my glowing review for the superlative and nicest salesperson and man ever, Rolly Davidson, I would be remiss if I didn't go on to mention the person with whom I was then sent to finish up the transaction...... finance manager Scott Adduci. If you want to actually make it easy on yourself to sign on those many dotted lines, Scott is your man! I don't think I've ever been that cheery while writing a sizable check. Scott, like Rolly, is immensely nice, gracious, and personable. Thus, thank you Rolly for making it such a joy to buy my new car....... and thank you Scott for making it somewhat easier to hand over that check! More

Enjoy my X1 Robert Geisheker was a great help for my first experience in purchasing my X1. He worked with my finance budget and he was able to help me walk out of Robert Geisheker was a great help for my first experience in purchasing my X1. He worked with my finance budget and he was able to help me walk out of the dealer with my first BMW. Unfortunately they do need to better greeting customer since I had to ask for someone to help me. More

Best car buying experience I have ever had Great people to deal with and great car! This is my first BMW and I love it! My salesperson, Judy Powell, was an absolute pleasure to deal with -- Great people to deal with and great car! This is my first BMW and I love it! My salesperson, Judy Powell, was an absolute pleasure to deal with -- a real professional who answered all my questions and made the car buying process as easy and efficient as possible. Best of all -- SHE LISTENED to what I wanted and worked very hard to get me the car that best met my wants and needs. She was patient and an excellent communicator. She even let me drive her personal car because there were no 428is on the lot at the time. If you value your time and you want to make the car buying experience as painless as possible, I highly recommend you deal with Judy. I am very pleased with Knauz's overall operation. Doug Kamp was a pleasure to work with in completing the paperwork -- again, very efficient and sensitive to not wasting my time. And topping off a great consumer experience are the two "geniuses" I have worked with so far -- Luke and Spencer. It is clear that Knauz is modeling itself after Apple -- what a great company to seek to emulate! On the day of delivery, Luke spent an hour with me answering all my questions about the technology on the 328i I purchased. He also answered all my follow up emails. And today, when I brought my car in for its first free car wash, Spencer patiently answered all the little questions I had accumulated over the first two weeks. Luke and Spencer really know their stuff! Like Apple, Knauz has created a system where they want you to understand everything about the car -- if you want to know it, they have experts who will patiently work with you and explain everything to you. Overall, fantastic consumer experience! More

Great purchase experience I just purchased a certified pre-owned X3 from Knauz. I received great service from Bob. We looked at BMWs at nearby dealerships but decided in the I just purchased a certified pre-owned X3 from Knauz. I received great service from Bob. We looked at BMWs at nearby dealerships but decided in the end to buy it at Knauz since we previously purchased a vehicle there. Bob was helpful in trying to get us the best price. During the pick-up, Sam gave me an overview of the X3. There was a personal touch dealing with the folks here. I am happy with the purchase experience and hope to enjoy this X3! More

Great experience as a first time BMW buyer This is my first BMW and I do not know anyone at the dealership. I was sent to Client Advisor George Greve. He was very helpful and not a typical car This is my first BMW and I do not know anyone at the dealership. I was sent to Client Advisor George Greve. He was very helpful and not a typical car salesman who gives you a lot of pressure. He let me take the car and experience the drive myself. I would recommend him to anyone if you do not want unnecessary pressure when you are shopping for a car. I felt so comfortable that I did not even shop around to compare pricing. Then when I took delivery of the new car, they assigned BMW genius Sam Picchietti to walk me through all the features of the car. Sam was so helpful that I do not need to refer to the user manual at all. Overall, great customer service at Knauz. More