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Karl Knauz BMW
Lake Bluff, IL
1,289 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,289 reviews
September 28, 2015
Outstanding BMW experience! Bob Graziano and Judy Powell are outstanding. Very helpful in the purchase process. No hard sell and honest pricing. This should be the top rated BMW Bob Graziano and Judy Powell are outstanding. Very helpful in the purchase process. No hard sell and honest pricing. This should be the top rated BMW dealership in the country! More
by CDS
Employees Worked With
Judy Powell
September 27, 2015
Nice buying experience. Marek was a great salesman. Talked to both me and my wife which she appreciated. No hard sell just great customer service, communication and worked Marek was a great salesman. Talked to both me and my wife which she appreciated. No hard sell just great customer service, communication and worked with me to create a very fair deal. Definitely would recommend Knauz and Marek Gryc. More
by Daver22
September 25, 2015
Great Experience My husband and I have purchased many cars through the years and truly enjoyed working with George for this current purchase. He spent quite a bit of t My husband and I have purchased many cars through the years and truly enjoyed working with George for this current purchase. He spent quite a bit of time with us which we so appreciated and of course was instrumental in making this purchase seamless! Tobi E More
by TLE
Employees Worked With
Spence as the "tech expert" worked tirelessly with us explaining the technology of the car in great detail and with great enthusiasm and patience!!, George Greve
September 25, 2015
Couldn't have been happier. I did an exhaustive search of every dealer in the area before finally finding George Greve. He was no nonsense and had the lowest price right out of I did an exhaustive search of every dealer in the area before finally finding George Greve. He was no nonsense and had the lowest price right out of the gate. He even gave my son a hat - which he hasn't taken off. Tremedous experience. Thank you, all. Chuck R. More
by chuckr
Employees Worked With
George Greve
September 23, 2015
Great experience! Bob G and Luke made our car buying experience a wonderful one. Never knew buying a car and learning the details about all the bells and whistles could Bob G and Luke made our car buying experience a wonderful one. Never knew buying a car and learning the details about all the bells and whistles could be so smooth! Thanks guys you make a great team! More
by Rajni
September 22, 2015
Go See Brock! I had the best experience purchasing a new BMW from Brock Gordon and the friendly staff at Knauz BMW. I only had one day to get the car that I wanted I had the best experience purchasing a new BMW from Brock Gordon and the friendly staff at Knauz BMW. I only had one day to get the car that I wanted at the price that I wanted and Brock made that happen. It is obvious that he takes customer service very seriously. I would recommend anyone looking for a new or used BMW to reach out to Brock and the good people of Knauz BMW. More
by jessling
Employees Worked With
Brock Gordon
September 22, 2015
Outstanding Great experience with Bob Geisheker and Luke being super friendly, knowledgeable and professional. They made the process easy and anticipated and acco Great experience with Bob Geisheker and Luke being super friendly, knowledgeable and professional. They made the process easy and anticipated and accommodated all of questions and needs. I would definitely return and would not hesitate to recommend Bob, Luke and the Knauz BMW team More
by Rk
September 18, 2015
"What you expect from Knauz BMW"! I purposely did not go into the Knauz showroom, George Greve came out and greeted me! I liked his interaction and professional approach. Great Job. I purposely did not go into the Knauz showroom, George Greve came out and greeted me! I liked his interaction and professional approach. Great Job. More
by BillBMW
September 18, 2015
Best Car Buying Experience Ever Best car buying experience ever at this BMW dealership. I'm not sure why would anyone buy a BMW at another dealership. Bob Geisheker the salesman, is Best car buying experience ever at this BMW dealership. I'm not sure why would anyone buy a BMW at another dealership. Bob Geisheker the salesman, is the gentleman you want to deal with. Bob is very knowledgeable and will get you the right car you are looking for and is a pleasure to work with. He will go out of his way and do whatever possible to satisfy your requirements and requests. He will literally roll the red carpet for you and you will definitely walk out very happy with your purchase. More
by A1
Employees Worked With
September 16, 2015
We loved Judy!! I got multiple offers from multiple dealers but i chose Judy as she was so nice. That paid off!! I walked out with probably the best deal!! And me and I got multiple offers from multiple dealers but i chose Judy as she was so nice. That paid off!! I walked out with probably the best deal!! And me and my kids loved her. More
by DH
Employees Worked With
Judy Powell
