Karl Knauz BMW

Snobbish and Rude Lack of professionalism on part of the sales agent. The dealership did not feel welcoming. No good follow up. Lack of transparency. Instead of speak Lack of professionalism on part of the sales agent. The dealership did not feel welcoming. No good follow up. Lack of transparency. Instead of speaking how big they are they should focus on personal attention. More

Terrific experience The staff and service at Knauz BMW are unbeatable. My sales person Bob Geisheker was professional, informative and truly a pleasure to work with. He The staff and service at Knauz BMW are unbeatable. My sales person Bob Geisheker was professional, informative and truly a pleasure to work with. He and the geniuses at the dealership helped me select the features and specifications for the car as I built my own. He made the delivery of my car also a fantastic experience, and Sam Picchietti walked me through the features of my new car - - service levels I've never experienced with past vehicle purchases at any other dealerships. Doug Kamp made the financial transaction processes smooth and enjoyable as well. I recommend anyone thinking of purchasing a BMW to go straight to Knauz - you will be greatly satisfied. More

A Pleasant Car Buying Experience Let me start by saying I hate dealing with car dealership. I don't like to play games. It is very easy to do research online and be a well informed th Let me start by saying I hate dealing with car dealership. I don't like to play games. It is very easy to do research online and be a well informed these days. So I really don't appreciate dealership trying to take advantage of customer like they don't know anything. But George at Knauz was great, very straight forward and genuine. I went to 4-5 dealerships to shop for the at the time very high demand M3. Most of them acts like either they are doing me a favor or unwilling to work with the trade-in and new car price. George is friendly and easy to deal with. The whole experience was very pleasant. We worked out the trade-in price in advance and they informed me the car is going to take a few months to be built due to the carbon fiber shortage. Which was 100% inline to what my research have told me. I appreciate them being honest and inform me of a realistic delivery date. Other dealership tried to tell me the car will be here in a few weeks without even checking their allocation. If you want a stress free car buying experience go find George at Knauz. Everyone at the car dealership were also pleasant to deal with. More

Great Experience at Knauz From start to finish, buying our first BMW at Knauz was a great experience. We are first time buyers at Knauz, though we have had cars serviced there From start to finish, buying our first BMW at Knauz was a great experience. We are first time buyers at Knauz, though we have had cars serviced there in the past. George was very informative, professional, fair and helpful. Scott was also very professional, handled all the finance paperwork very efficiently, and made us feel great about buying our car at Knauz. We look forward to a long standing relationship with Knauz. More

Outstanding buying experience Bought our first BMW at Knauz and it was a great experience. George Greve made the purchase quick and pleasant. Customer service is fantastic. My husb Bought our first BMW at Knauz and it was a great experience. George Greve made the purchase quick and pleasant. Customer service is fantastic. My husband and I were disappointed in the response we got from Milwaukee area BMW dealers and Knauz made the 50 extra miles we had to travel to Illinois well worth the time. Wisconsin buyers - do yourself a favor and make the trip to Illinois to visit Knauz BMW. Ask for George! More

X5 lease This was our first experience with a lease on a BMW. It was a wonderful experience. Brock Gordon was so helpful and guided us to the perfect automob This was our first experience with a lease on a BMW. It was a wonderful experience. Brock Gordon was so helpful and guided us to the perfect automobile for us. It was a very fast and efficient transition for us to make. We appreciated all the concern that was given to us. Thanks to all who were involved. More

Superb service highly recommended !!! George Greve and Scott Adduci are outstanding professionals. Both worked hard to get me what I wanted. Made my dream a reality !!! Superb service h George Greve and Scott Adduci are outstanding professionals. Both worked hard to get me what I wanted. Made my dream a reality !!! Superb service highly recommended !!! More

Great Job! Bob, Luke, and Doug - Excellent job to all! Thank you for the accomodations in making the process easy and comfortable, dare I say enjoyable. Continu Bob, Luke, and Doug - Excellent job to all! Thank you for the accomodations in making the process easy and comfortable, dare I say enjoyable. Continued success to the Knauz team! More

Great to work with and very responsive to customer concerns. Just bought my fourth car from Knauz. I keep coming back because of the service. Always helpful, fair and extremely courteous. Have never considered Just bought my fourth car from Knauz. I keep coming back because of the service. Always helpful, fair and extremely courteous. Have never considered going anywhere else to buy an auto. More

Excellent Experience Marek Gryc was an excellent salesperson, Scott Adduci was a straightforward and efficient finance guy, the buying and delivery process was as good as Marek Gryc was an excellent salesperson, Scott Adduci was a straightforward and efficient finance guy, the buying and delivery process was as good as any I have experienced, and the car is terrific. Good show all around. More