Karl Knauz BMW

Great overall experience The Sales team of Bob and Luke, and Sam (BMW Genius) were fantastic! It was a seamless, fast transaction from start to finish. All were a pleasure The Sales team of Bob and Luke, and Sam (BMW Genius) were fantastic! It was a seamless, fast transaction from start to finish. All were a pleasure to work with, very knowledgeable, and accommodating. I highly recommend the team, and the dealership. More

Best BMW buying experience! My buying experience at Knauz BMW was absolutely wonderful. Matt Pudlo, went above and beyond to help me in my purchase of my 2015 BMW M4. From the te My buying experience at Knauz BMW was absolutely wonderful. Matt Pudlo, went above and beyond to help me in my purchase of my 2015 BMW M4. From the test drive, to working numbers and the whole delivery experience it was very pleasant. A few months after purchasing my M4 I had again reached out to Matt to purchase a 2015 BMW 328i Xdrive. I made some life changes which required me to trade my M4. Yet again, Matt went above and beyond to assist me in any way that he could. Yet again a few months go by and I call Matt Pudlo and have him special order a 2016 BMW M4 for me in the exact spec that I want. The buying experience here is second to none and I will always shop for BMW's at Knauz BMW. Matt is very experienced and has a vast knowledge, especially on ///M cars. TOP NOTCH! More

GREAT! Matt Pudlo made the whole purchasing experience easy and great. He has excellent follow up even after the deal is done. I would highly recommend work Matt Pudlo made the whole purchasing experience easy and great. He has excellent follow up even after the deal is done. I would highly recommend working with him. Spencer Parker, the Genius bar was patient and his explanation of the car's functions was easy to follow. I also brought my old car in for service and enjoyed working with Josh Paez. I am very pleased with my experience with Knauz. Thank you! More

Most pleasant car buying experience ever! I purchased a 2015 BMW X5 on 1/30/16. My client adviser was Tisha Akulich. He was awesome! Tisha was courteous, knowledgeable and went out of his w I purchased a 2015 BMW X5 on 1/30/16. My client adviser was Tisha Akulich. He was awesome! Tisha was courteous, knowledgeable and went out of his way to ensure that all my questions and concerns were addressed. He met me at the door, set up a test drive, answered all my questions, arranged an appraisal of my trade, setup a review of the vehicle features with Spencer Parker and made sure the car was ready to go when the financial paperwork was done. This was one of the most pleasant car buying experiences I've had. We have 2 BMWs and a 2014 Hyundai that we purchased from Knauz. It would be safe to say that as long as Knauz is around, we will be purchasing future vehicles from them! More

Best buying experience with a dealer I've ever had. Picked up my 2016 M3 back in November and enjoying every second of ownership. Ordering the car was very straight forward and haggle free. Matt Pudlo Picked up my 2016 M3 back in November and enjoying every second of ownership. Ordering the car was very straight forward and haggle free. Matt Pudlo did a great job getting me a deal that was appealing to me. After I ordered, Matt kept me up to date with the car's progress all the way up to the delivery. Never have I had this kind of treatment with any other dealership. This is my second new BMW and by far the experience at Knauz BMW was outstanding. I would recommend anyone to buy their new BMW from Knauz. More

Bob Geisheker was an excellent salesman!! We just bought a certified pre-owned car from Bob and he was fantastic. He was extremely helpful and had a great demeanor. We were able to make a no We just bought a certified pre-owned car from Bob and he was fantastic. He was extremely helpful and had a great demeanor. We were able to make a no pressure decision with Bob. Spencer was the genius that we worked with and he was excellent as well. We had an overall great experience buying a car from them. We have also used the service team for years and they are fantastic to work with as well. More

Great Experience Buying my New BMW--Matt and Sam were Super! I recently picked up a 2016 428i Gran Coupe and love it. I had a fantastic experience working with Matt Pudlo, my sales advisor who was extremely know I recently picked up a 2016 428i Gran Coupe and love it. I had a fantastic experience working with Matt Pudlo, my sales advisor who was extremely knowledgable and passionate about BMW's, and with Sam, the BMW Genius, who supported me before and after the decision. Despite the construction work the whole Knauz BMW team provided a top notch experience!! My 4th BMW from Knauz. More

It was great with Rolly Davidson Client Advisor We went to showroom to buy a SUV and we were looking at cars in showroom and almost was about to come out without any decision but that was the time R We went to showroom to buy a SUV and we were looking at cars in showroom and almost was about to come out without any decision but that was the time Rolly Davidson your Client Advisor has approached us and he was so great ,friendly and patient man and took us to exact option which we were looking for and made us to decide to buy a X5 within 1 hour time.He has been a great sales person and nice person.I bought a service loaner car as per my budget,every thing looked good at the time of purchase.But after I went for fist car wash to showroom there were some scratches popped up on bonnet and side doors.I understand they were not visible at the time of purchase due to may be wax coating(Your showroom would have been more transparent I thought) .But when I explained this to Rolly Davidson he has been very helpful in attending the issue and promised us to get them rectified.Whenever we visit show room he has been very helpful and I would recommend him to anyone.I liked his attitude even after sale. I am not happy with overall showroom courtesy because there seems to be lot of confusion whom to approach for what?There is no proper front desk help nor people to attend if someone visit the show room.We need to run here and there and get hold of someone to help you. I observed your service team has been very helpful especially I think his name is Jeremy Zndersic Your store personnel are not encouraging and they are not very much clear with their responsibilities and not very helpful. More

Pleasant buying experience The team did a great job using our time efficiently and provided great service. Informative on our vehicle, how to use everything, financing option The team did a great job using our time efficiently and provided great service. Informative on our vehicle, how to use everything, financing options. Informative without pushing. We will go back for for our next purchase. More