Karl Knauz BMW
Lake Bluff, IL
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Wonderful car buying experience From sale manager Phil Ceraulo to Client Advisor/Sales Dave Benck to BMW Genius Sam Picchietti everyone was top notch and earned a five star rating. From sale manager Phil Ceraulo to Client Advisor/Sales Dave Benck to BMW Genius Sam Picchietti everyone was top notch and earned a five star rating. They were all responsive, helpful,patient and eager to make a deal happen, and all without being pushy of aggressive. This same wonderful experience has continued after the sale was completed by this team. More
Impressive Car Buying Experience Had a great experience at Knauz. Bob Geisheker was extremely helpful and guided us through the sales process with the rest of the team. The walk thr Had a great experience at Knauz. Bob Geisheker was extremely helpful and guided us through the sales process with the rest of the team. The walk through of all the vehicle features was a great touch too! More
My 'All Star' Experience Why do I think Karl Knauz BMW deserve an 'All Star' rating? Most of us dread going to a car dealer, especially when you know you have run out of time Why do I think Karl Knauz BMW deserve an 'All Star' rating? Most of us dread going to a car dealer, especially when you know you have run out of time with your aging car. I just drove home in a new 328i and am all smiles. No heart thumping concern that I may have left with hidden costs or that there was a better car sitting in the lot. Bob Geisheker, my sales advisor, was professional, expert, and a pleasure to work with throughout the entire process. Bob is knowledgeable, quick with his follow up and provided great suggestions while I considered my options and made my decision. Most important to me is that he earned my trust. This is my third BMW and I know I got the best price and value for my new car. I would be remiss if I didn't mention Spencer Parker, the BMW Genius. He meets up to his title in knowledge, professionalism and great sense of humor. I will be back - Kanauz is the only dealer for me. Thanks Bob and Spencer! More
An Exciting and Special Car Buying Experience I was so pleased to have so many people help me to purchase my new car. As soon as I walked in, I was greeted by several employees and this made me fe I was so pleased to have so many people help me to purchase my new car. As soon as I walked in, I was greeted by several employees and this made me feel very good. I was able to look freely, and Steve Raeburn helped me narrow my search. Spencer Parker helped on the test drives, teaching me about all the features, truly a genius! Marek helped me too. I was given lots of time without pressure to decide. Great experience! More
Ken Gibadlo is awesome I'd done a lot of research and I decided on a 2013 certified pre-owned X3. I noticed Knauz had one that had both the features I was interested in with I'd done a lot of research and I decided on a 2013 certified pre-owned X3. I noticed Knauz had one that had both the features I was interested in with lower than average mileage. I initiated the process of getting more information and was contacted by Ken Gibadlo. We talked price and he offered me a very fair one and on the same call also helped me analyze the other offers I was considering. He spent at least fifteen minutes on the phone with me, a person he'd never met, to ensure I was making the right choice. That was probably the point where, if I had similar offers across the board on similar vehicles with similar mileage, I knew Ken would get my business. Ken was a pleasure to work with. He is knowledgeable, upbeat and has an impressive grasp of customer satisfaction. As a business consultant, Ken has the skills that I often stress organizations should go after. He also went the extra mile by finding me a couple more incentives. To top off the experience, Scott then sent me packing with a better financing deal than the one I came armed with to the dealership (and the signing process was quick and easy). This is the third BMW I've owned, but the first one I've purchased from Knauz. I don't think it's a stretch to believe that I will continue purchasing BMWs from Knauz (and specifically Ken) from now on. More
Great & very helpful sales person Mr. Rolly Davison is great & very kind sales person. He took Ver well care of me buying 750li. His explanation & instruction of the vehicle was more Mr. Rolly Davison is great & very kind sales person. He took Ver well care of me buying 750li. His explanation & instruction of the vehicle was more than detail & perfect. Even after services was very impressive. I definitely recommend Rolly & Knauz dealer. Thanks, Rolly! More
Ask for Rolly This was the best car buying experience I have had. No pressure, very helpful and he knows his business. I can't wait to continue my relationship with This was the best car buying experience I have had. No pressure, very helpful and he knows his business. I can't wait to continue my relationship with this dealership. It was recommended by friends and they were right. I didn't go anywhere else, once here I knew I wanted to buy from them. Rolly is a great guy start to finish. More
Perfect every time! This is my 3rd purchase from Knauz and it was great. Our saleman, Steve Rayburn is terrific and always puts our needs first. I dont even bother shopp This is my 3rd purchase from Knauz and it was great. Our saleman, Steve Rayburn is terrific and always puts our needs first. I dont even bother shopping around; I go right to Knauz. More
BEST saleperson! I have worked with Dave Benck for 29 years, and if he can't help you no one can. I met him at another dealer and when he left I followed him. He takes I have worked with Dave Benck for 29 years, and if he can't help you no one can. I met him at another dealer and when he left I followed him. He takes customer sevice to another level. I have recommend this dealership to all my friends, that are looking a car that the Knauz auto group offers. So if you need a great dealership and saleperson please go to Knauz BMW and ask for Dave Benck. More
Continued satisfaction after so many years We have been customers of Knauz BMW for over 25 years. We return because we have the comfort of knowing that they will always stand behind their servi We have been customers of Knauz BMW for over 25 years. We return because we have the comfort of knowing that they will always stand behind their service. We like both the 5 sedan and X5 SUV. So we lease both cars and renew on a regular basis. Even when we are in Florida they see to it that our new cars are shipped to us when we renew our lease. M. & B. Silver More