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Karl Knauz BMW

Lake Bluff, IL

4.7
1,287 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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407 Skokie Valley Hwy

Lake Bluff, IL

60044

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Showing 1,287 reviews

June 21, 2016

A phenomenal car buying experience Just as good as the drive on the 2016 X5 is - the warmth of the people at Karl Knauz is amazing. In working with Ken Gibadlo, the experience of car bu More

by samfrommn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Gibadlo
Jun 22, 2016 -

Karl Knauz BMW responded

Wow, thank you for your feedback! We are so glad to hear you had a great experience and we'll be sure to pass along your kind words to Ken and the entire BMW team. Please do not hesitate to contact us if we can help you with any other future automotive needs. Thank you again and enjoy your new BMW!

June 19, 2016

1st BMW - Great Car, Better Experience Bob and the team made the entire purchase process easy and stress-free. Bob was always present, but never pushy, which was greatly appreciated. I ha More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2016 -

Karl Knauz BMW responded

Matt, thank you for your feedback! We are so glad to hear Bob, Doug and Spencer were able to make the experience great for you. If we can help you with any other future automotive needs, please do not hesitate to contact us. Thank you again and enjoy your new BMW!

June 19, 2016

Buying my BMW650 Bob made it a "quick and easy" process to buy my BMW. There is nothing worse than the dealer hustle we have experienced with other dealers. The car More

by Jpk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
Jun 20, 2016 -

Karl Knauz BMW responded

Thank you for sharing your experience! We are so glad to hear you had a great experience with Bob and Spencer and we'll be sure to pass along your kind words. If we can help you with any other future automotive needs, please do not hesitate to contact us. Thank you again and enjoy your new BMW650!

June 16, 2016

Fast, Friendly, Fair, and Fun Had a great time and saved money at the same time. While the lowest price drove me to Knauz the service would have been worth paying extra. Between th More

by Mark Rice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marek Gryc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2016 -

Karl Knauz BMW responded

Mark, thank you for your feedback! We are delighted to hear you had a great experience with the BMW team and we'll be sure to pass along your kind words. If we can help you with any other future automotive needs, please do not hesitate to contact us. Thank you again and enjoy your new BMW!

June 16, 2016

Great service Worked with Ken to buy a car for my wife. Great follow up and service. I had to pick it up and fly out of town. Ken made it quick and easy More

by PC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Gibadlo
Jun 17, 2016 -

Karl Knauz BMW responded

Thank you for your feedback! We're so glad to hear working with Ken was great and we hope your wife enjoys her new Mercedes. Please do not hesitate to contact us if we can help you with any other future automotive needs, thanks again!

June 16, 2016

Bought yet another car here. These guys are very attentive to my schedule and had the car I wanted. Price was fair. I have always had good experience with Service Department so th More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Ochoa, Ken Gibadlo
Jun 17, 2016 -

Karl Knauz BMW responded

David, thank you for sharing your experience! We are so glad to hear you were able to find and purchase the car you wanted with the help of our Knauz BMW team, we will be sure to pass along your kind words. Please do not hesitate to contact us if we can help you with any other future automotive needs. Thank you again and enjoy your new BMW!

June 16, 2016

2016 BMW 340i Xdrive - Lease My experience during the process of leasing a new car was nothing but enjoyable. Tisha was very accommodating, extremely knowledgable, and made the ex More

by etm03519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci, Tisha Akulich
Jun 17, 2016 -

Karl Knauz BMW responded

Thank you for your feedback! We are so happy to hear the process went great with Tisha, Scott and Spencer and will be sure to pass along your kind words. Please do not hesitate to contact us if we can help you with any other future automotive needs. Thanks again and enjoy your new BMW!

June 15, 2016

Friendly Service I was interested in getting a brand new BMW X3 2016. Bob Geisheker was my sales rep. and he really went out of his way to help me get the car. The ca More

by mientkn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
Jun 15, 2016 -

Karl Knauz BMW responded

Wow, thank you for your recommendation! We appreciate your kind review and will be sure to pass it along to the BMW team. Please do not hesitate to contact us if we can help you with any other future automotive needs. Thanks again and enjoy your new BMW!

June 15, 2016

Thee Most Phenomenal Car Buying Experience Ever. My wife and I had been looking around locally for new vehicles. We passed by Knauz BMW on the way home from Chicago and decided browsing. They have th More

by BEAMER&ROVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci, Ken Gibadlo
Jun 16, 2016 -

Karl Knauz BMW responded

Wow, thank you for sharing your experience! We are so glad to hear you had a great experience with Ken, Sam and Scott will be sure to pass along your kind words. Please do not hesitate to contact us if we can help you with any other future automotive needs. Thanks again and enjoy your new BMW!

June 14, 2016

purchase vehicle Both my sales rep Bob Geisheker , and Spencer Scott, my BMW genius, made the purchase of my new BMW easy and informative. Scott the finance guy was h More

by carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : spencer scott, Scott Adduci
Jun 15, 2016 -

Karl Knauz BMW responded

Thank you for your feedback! We will be sure to pass along your kind words to Bob, Spencer and Scott. Please let us know if we can help you with any other future automotive needs. Thanks again and enjoy your new BMW!

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