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Karl Knauz BMW

Lake Bluff, IL

4.7
1,287 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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407 Skokie Valley Hwy

Lake Bluff, IL

60044

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Showing 1,287 reviews

July 30, 2016

Outstanding Service, time, quality and treatment exceeded my expectations when buying the vehicle. Bob Geisheker and his team managed exceptionally run the busin More

by arlenequestell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2016 -

Karl Knauz BMW responded

Thank you for sharing your feedback! We are so glad to hear you had a great experience with Bob and we will be sure to pass along your kind words to the entire Knauz BMW team. Thank you again and enjoy your new BMW!

July 28, 2016

First experience with Knauz BMW. Staff were knowledgeable, friendly and helpful. My husband and I are very happy with our purchase and would recommend Bob Geisheker/Knauz BMW to our f More

by bmwowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer
Aug 01, 2016 -

Karl Knauz BMW responded

Thank you for your feedback! We are so happy to hear you had a great experience. Enjoy your new BMW!

July 28, 2016

Pain free transaction ! Bob was great! I never felt pressured and he met all my expectations . He was ready to work with me and helped me understand the transaction . More

by Frenchie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Jakubco
Aug 01, 2016 -

Karl Knauz BMW responded

Thank you for your feedback, we are so happy to hear both Bob's and Jon were able to make it a great experience for you! Enjoy your new BMW!

July 25, 2016

A truly exceptional dealership experience Marek Gryc and team worked hard to make sure my wife and I left feeling informed and happy with the full experience. From top-to-bottom the experience More

by NLAV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Zndersic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marek Gryc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
Jul 25, 2016 -

Karl Knauz BMW responded

Nick, thank you for your feedback! We are so glad Marek was able to make it a great experience for you, along with Scott, Felipe and Jeremy. Knauz is happy to have you as part of the BMW family and we look forward to many years ahead. Thank you again and enjoy your CPO X1!

July 23, 2016

A great buying experience We have purchased 3 cars from Knauz BMW in the past and when we needed a new car it was an easy decision to return to Knauz. Our new sales rep, Bob G More

by wbonetti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Helbig
Jul 25, 2016 -

Karl Knauz BMW responded

Thank you for taking the time to share your feedback! We are so happy to hear you had a great experience and we will be sure to pass along your kind words to Bob, Doug and Brandon. If we can help you with any other future automotive needs, please do not hesitate to contact us. Thank you again and enjoy your new BMW!

July 19, 2016

Outstanding Dealership Outstanding vehicles! My sales rep, Tisha, was great! If I had questions I could always text him and would get a response quick. Also the BMW Genius I More

by Mjn20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tisha Akulich, Jon Jakubco
Jul 20, 2016 -

Karl Knauz BMW responded

Thank you for your feedback! We're so happy to hear Tisha and Jon were able to make it a great experience for you and we'll be sure to pass along your kind words. If we can help you with any other future automotive needs, please do not hesitate to contact us. Thank you again and enjoy your new BMW!

July 16, 2016

A great buying experience I highly recommend Knauz, after 20 years I switched dealers after the family sold the dealership and all the people I had a relationship with left. I More

by jrugel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Adduci, Tisha Akulich, Josh Paez, Jon Jakubco
Jul 18, 2016 -

Karl Knauz BMW responded

Thank you for your feedback! We're so happy to hear Tisha was able to make it a great experience for you and we look forward continuing the relationship. Thank you again and enjoy your new BMW!

July 13, 2016

Great Service Awesome customer service received by Bob Geisheker. Will definitely will go to Bob again if I need to get another BMW. Maybe when I will the big Lotte More

by Mia 2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
Jul 13, 2016 -

Karl Knauz BMW responded

Mia, thank you for your feedback! We are so glad to hear the Knauz BMW team was able to make it a great experience for you. Enjoy your new X1 and thank you again!

July 13, 2016

Great buying experience and follow-up! My wife and I recently purchased a '16 X5 from Rolly. Top notch experience all around. Great and quick purchasing process plus the follow-up in the More

by Farly98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2016 -

Karl Knauz BMW responded

Thank you for your feedback and your kind words! We are so happy to hear Rolly and Doug were able to make it a great experience for you. Thank you again and enjoy your new 2016 X5!

July 10, 2016

Bought a 2016 BMW today from Bob Geisheker at Karl Knauz BMW Everyone we ran into at Karl Knauz was friendly and helpful and made the experience of buying and trading in a car as painless and enjoyable at it cou More

by Timothy J Ruskell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
Jul 11, 2016 -

Karl Knauz BMW responded

Timothy, thank you for the feedback! We're so glad to hear Rob and Bob were able to make the trade in and buying process as seamless as possible for you. If we can help you with any other future automotive needs, please do not hesitate to contact us. Thank you again and enjoy your BMW!

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