Karl Knauz BMW
Lake Bluff, IL
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Excellent Service & Value Every contact I have with Knauz BMW Service, specifically Josh Paez , is always a pleasurable experience. The work that is going to be performed is cl Every contact I have with Knauz BMW Service, specifically Josh Paez , is always a pleasurable experience. The work that is going to be performed is clearly explained, I receive a clean loaner vehicle and am kept abreast of when I should expect to get my vehicle back. When I pick up the car it is always clean and the fixed has been performed properly the first time. I consider my self to be a "car guy" and therefore I have high expectation, I have never been disappointed. While Knauz is not the closest BMW dealer to me, I feel that the excellent service and fair pricing is worth the trip. More
Great experience!!! First time buying from Knauz and Bob made everything so easy. From trading in our car, dealing with service, our loaner, to finding us exactly what we First time buying from Knauz and Bob made everything so easy. From trading in our car, dealing with service, our loaner, to finding us exactly what we were looking for! Thank you Bob! More
Long distance purchase a cinch! I had a great experience working with Ken Gibadlo on buying a car from 900 miles away. He was available for my many questions and went on to help secu I had a great experience working with Ken Gibadlo on buying a car from 900 miles away. He was available for my many questions and went on to help secure car shopping too. When Ken was going to be away from the dealership he had others available at all times to help me out. Give these guys a call! More
Great experience, again! We have purchased several cars over the years from Knauz BMW. Our latest purchase, an X4, was made simple and stress-free. Bob Geisheker was a consu We have purchased several cars over the years from Knauz BMW. Our latest purchase, an X4, was made simple and stress-free. Bob Geisheker was a consummate professional from test drive, through ordering and finally delivery. He's helpful, patient and responsive. We encourage anyone to work with Bob on the purchase of a new BMW. Additionally, Sam Picchietti is a true Genius -- we received a through and detailed walk-through of all the vehicle's systems and settings, and he invited us to return or contact him any time tech or user questions arose. Made it really easy to adjust to the new car. More
Fabulous experience! First BMW purchase and the experience was fantastic! Bob Geisheker was extremely responsive to questions both online and in person and expedited the First BMW purchase and the experience was fantastic! Bob Geisheker was extremely responsive to questions both online and in person and expedited the process whenever possible. Sam provided an excellent tutorial on my new vehicle including app recommendations for things to review at home. Doug finalize the paperwork quickly as well. I left feeling excited about my car purchase. Highly recommend! More
335i to a 535i After four series 3 going to the 5. Love the 3, get the 335 or 340 series 3, thank me later. Time for the 5 as long trips are in the mix. Great expe After four series 3 going to the 5. Love the 3, get the 335 or 340 series 3, thank me later. Time for the 5 as long trips are in the mix. Great experience. Steve was great, made sure needs were met. Suggested some creative financing options before seeing the finance guy. Things to think about before the ne t step. Felt like he cared and addressed the lesser issues equally. This is our second car from him. Thanks Steve Scott did the financials. Appreciated his focus The tech guy was great. The porter, seen him before, older gentlemen cleaned it new and handled all the stickers etc. What was evident was everyone enjoyed their jobs and customers were the priority More
Excellent service and professionalism when leasing car Marek was terrific and he is an excellent salesman and very professional & courteous. Sam was also very professional & courteous and very knowledgable Marek was terrific and he is an excellent salesman and very professional & courteous. Sam was also very professional & courteous and very knowledgable with showing me the features of my car. Doug was great as well, he made sure that I was well informed of all the financial aspects of my lease and he such a gentleman! First class treatment from Knauz BMW! More
Talking to your client advisors makes one at ease. Tisha's explanation of costs is clear. It takes the feeling of uncertainty away. He is patient and respectful. He takes time to type lengthy descripti Tisha's explanation of costs is clear. It takes the feeling of uncertainty away. He is patient and respectful. He takes time to type lengthy description that I needed. More
Outstanding Experience! I would characterize my experience at Knauz BMW as outstanding. Each layer of the Knauz sales team took a truly consultative approach, starting with I would characterize my experience at Knauz BMW as outstanding. Each layer of the Knauz sales team took a truly consultative approach, starting with Marek Gryc on the showroom floor to Doug Kamp in finance. Both my wife and I also appreciated the time the BMW Geniuses invested with each of us individually to ensure we were both comfortable with all the new technology in our new BMW. Thanks to entire Knauz BMW Team! Chris and Kim 435i Convertible More
A MINI purchase to remember! My family and I drove down from Wisconsin to drive a couple of certified MINIs listed on the website. This was our first car purchase from Dave Benck, My family and I drove down from Wisconsin to drive a couple of certified MINIs listed on the website. This was our first car purchase from Dave Benck, and although anyone can sell you a car once, it is noteworthy to want to buy your next car from that same salesperson. An ultimate professional, Dave worked with us on all aspects of the buying process, and took the time to introduce us to each of the other team members as we worked through the process. We met and worked with Bob, Spencer, Steve, and Doug and all were fantastic to work with mixing the right amount of business with an easy going style. This purchase couldn't have been simpler or more pleasant. If you are looking for a great place to buy your next car go to Knauz and ask for Dave Benck. More