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Karl Knauz BMW

Lake Bluff, IL

4.7
1,287 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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407 Skokie Valley Hwy

Lake Bluff, IL

60044

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Showing 1,287 reviews

November 19, 2016

Pleasureable, no hassle buying experience I recently worked with Ken to lease a 2017 x5. The entire experience was easy, well coordinated and hassle free. I had Ken build me a car through BM More

by Skinnyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Gibadlo
Nov 21, 2016 -

Karl Knauz BMW responded

Thank you for your feedback! We are so happy to hear you had a great experience with Ken, Spencer and Doug and we will be sure to pass along your kind words. Welcome to the Knauz BMW Family and enjoy your new x5!

November 19, 2016

Great people to deal with. First I definitely needs to mention about the Client Advisor Bob Geisheker. Great Guy and always transparent in dealing with the customers and He help More

by SRVOIP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
Nov 21, 2016 -

Karl Knauz BMW responded

Thank you for your kind post! We are so happy to hear you had a great experience with Bob and Scott and that the flight from NJ was worth it. If we can assist with any other future automotive needs, please do not hesitate to contact us. Thank you again and enjoy your new BMW!

November 18, 2016

great Excellent experiences to work with both Bob and Luke. They were patient with us to help us to get the car we came for. Would recommend this dealership More

by iballballer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2016 -

Karl Knauz BMW responded

Welcome to the Knauz BMW Family and thank you for the kind feedback!

November 17, 2016

The best buying experience Matt Pudlow was great to work with. He really knew his M cars and was very patient as I worked my way to a decision. I travel each week plus I was f More

by Jim B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Pudlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Jakubco
Nov 17, 2016 -

Karl Knauz BMW responded

Jim, thank you for your feedback! We are so happy to hear you had a great experience with Matt and Jon. Enjoy your X5M!

November 16, 2016

Purchased a CPO X5 My husband and I purchased an X5 from Steve Rayburn at Knauz. This is our second purchase from Steve and it won't be our last. Steve is very knowled More

by jao7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Rayburn
Nov 17, 2016 -

Karl Knauz BMW responded

Again, thank you for your feedback! We are so happy to hear you had a great experience with Steve and we are happy to have you in the Knauz BMW Family!

November 10, 2016

Very impressed with the staff and service! With this being my first car buying experience, I could not be more grateful for how smoothly it went thanks to the work of my salesman, Ken Gibadlo, More

by Kim G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Gibadlo
Nov 11, 2016 -

Karl Knauz BMW responded

Kim, thank you again for your feedback! We are so happy you had a great experience and know that the Knauz BMW team will appreciate your kind words. Thank you again and enjoy your new BMW!

November 07, 2016

Excellent overall experience I am out of state and was able to negotiate an excellent deal with an extremely friendly, respectful sales adviser and financial representative. I hig More

by mdpeterz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Rayburn, Scott Adduci
Nov 08, 2016 -

Karl Knauz BMW responded

What a compliment, thank you for your feedback! We are so happy to hear that Steve and Scott were able to make it a great experience for you and we know they will appreciate your very kind words. Thank you again and enjoy your new BMW!

November 02, 2016

2016 BMW 328xi I was able to communicate effectively thru email and pretty much wrapped up all negotiations without picking up the phone or walking in. once we agree More

by NV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2016 -

Karl Knauz BMW responded

Thank you for your post! We are so happy to hear you had a great experience and we will be sure to pass along you kind words. Thank you again and enjoy your new BMW!

October 31, 2016

Disappointing They sold me a beautiful car. Unfortunately, I can't actually drive it as they have failed to send me the registration or temporary permit. I have tri More

by fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doug Kamp
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brock Gordon
Nov 01, 2016 -

Karl Knauz BMW responded

Thank you for bringing this to our attention and we apologize for the inconvenience this has caused you. After speaking with Doug, we understand that there was an error with the paperwork and having it sent out of state to you but all paperwork was delivered today. If there are any further questions or concerns, please do not hesitate to contact us. Enjoy driving your new BMW!

October 30, 2016

Review Bob Geisheker was a pleasure to deal with , the purchase experience was overall fantastic. It was not an all day excursion to purchase a new car. More

by Nancy Iida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2016 -

Karl Knauz BMW responded

Nancy, thank you for your post! We are so happy to hear you had a great experience with Bob and we will be sure to pass along your kind words. Thank you again and enjoy your new BMW!

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