Back

Karl Knauz BMW

Lake Bluff, IL

4.7
1,287 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
Contact Dealership

407 Skokie Valley Hwy

Lake Bluff, IL

60044

Directions

By Type

Showing 1,287 reviews

January 14, 2017

Our first BMW It was a great buying experience. Rolly Davidson is very professional and knows the car very well. He took a lot of time to explain the features of th More

by Hong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2017 -

Karl Knauz BMW responded

Hello, Hong! Thank you for your feedback on behalf of Rolly. It will be my pleasure to let him know about your five-star review. Thank you for your recommendations!

January 13, 2017

Above the rest Steve and Scott are both great and helpful. Love the car and the 2 geniuses were so patience. Great car was found,for a great price More

by sandy 10
Price
Recommend Dealer
Yes
Employees Worked With
John, Steve Rayburn, Scott Adduci
Jan 13, 2017 -

Karl Knauz BMW responded

Hi Sandy! Thanks so much for the feedback! We're so happy that Steve and Scott were able to find you a car that you love, and that you enjoyed your experience with us! The entire team appreciates your kind words! Happy driving!

January 09, 2017

Best dealership Got exactly what I wanted, and then some. The gentlemen working at the dealership could not have been more supportive, patient, and kind. You never ge More

by danny1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Jakubco
Jan 09, 2017 -

Karl Knauz BMW responded

Wow, Danny, that is quite the compliment! We're so happy that you enjoyed your experience at Knauz, and that Jon made your trip worthwhile. The entire team appreciates your kind feedback, and are so happy they could help you find a car that you love! Happy driving!

January 03, 2017

Excellent in every way The sales experience was outstanding. Great consideration was given to our specific time constraints and our budget . Our salesman Marc went above bey More

by CarMa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Zndersic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marek Gryc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't remember finance gentleman. Thought his name was Jim
Jan 03, 2017 -

Karl Knauz BMW responded

Wow, that's quite a compliment! We're glad that Marc was able to make your trip worth it, and the entire team appreciates your kind words! Thanks so much for the feedback!

January 02, 2017

Friendly, relaxed, fun purchase experience. I recently purchased a used BMW from Karl Knauz BMW. I found the experience to be extremely positive. The staff were friendly, informed and helpful. More

by lanceg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brock Gordon
Jan 02, 2017 -

Karl Knauz BMW responded

Thanks for sharing your review! We're proud of the excellent service that Brock and our team provide to our guests. It's always exciting hearing from our happy customers! We appreciate your business, we hope to see you again!

December 24, 2016

Great experience, excellent service I love my new BMW, the buying experience was exceptional, the salesperson Brock went out of his way to provide the very best levels of service. More

by Lesley2017bmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Scott Adduci, Brock Gordon
Dec 26, 2016 -

Karl Knauz BMW responded

Thanks so much for the feedback, Lesley! We're glad that Brock and the entire BMW team made your trip well worth it! We're so happy that you found a car that you love! Enjoy cruising around in your new BMW!

December 20, 2016

BMW X4 M Rolly Davidson was professional, very personable and made sure I got the car I wanted built the way I wanted and delivered on time. The searching exp More

by Scott Cooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2016 -

Karl Knauz BMW responded

Wow, that's quite a compliment, Scott! Thanks so much for your kind feedback! Rolly, Scott, Spencer, and the entire team, appreciate your thoughtful review!

December 18, 2016

Very Positive Buying Experience Working with Sam Picchietti to purchase my new 2016 BMW 5 Series was a pleasure. I had been planning and researching the purchase of my first BMW for More

by Jeff P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2016 -

Karl Knauz BMW responded

Hi Jeff! Thanks so much for the feedback! We're glad that Sam and Spencer made your trip worth it, and found you a car that you love!

December 14, 2016

Great support & customer service Rolly, Thank you for your guidance through the buying experience. I really felt that you treated me directly & honestly from step one. I know I w More

by joelk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2016 -

Karl Knauz BMW responded

Wow, that's quite a compliment! Thanks so much for your kind feedback! Rolly, and the entire team, appreciate your thoughtful review!

December 12, 2016

Excellent, very professional We received A+ attention when we purchased our new car. Luke Wojtas, our sales person, was very thorough in explaining the various features of the mo More

by Karen
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luke Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Jakubco
Dec 19, 2016 -

Karl Knauz BMW responded

Hi Karen! Thank you so much for your feedback, it's truly appreciated! We're so glad that Luke and Jon met your expectations, and found you a car that you love!

...
59
...