Karl Knauz BMW
Lake Bluff, IL
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,287 reviews
Our first BMW It was a great buying experience. Rolly Davidson is very professional and knows the car very well. He took a lot of time to explain the features of th It was a great buying experience. Rolly Davidson is very professional and knows the car very well. He took a lot of time to explain the features of the X3 to us before our test drive. The price negotiation process is fairly smooth. I will highly recommend Rolly and KNautz. More
Above the rest Steve and Scott are both great and helpful. Love the car and the 2 geniuses were so patience. Great car was found,for a great price Steve and Scott are both great and helpful. Love the car and the 2 geniuses were so patience. Great car was found,for a great price More
Best dealership Got exactly what I wanted, and then some. The gentlemen working at the dealership could not have been more supportive, patient, and kind. You never ge Got exactly what I wanted, and then some. The gentlemen working at the dealership could not have been more supportive, patient, and kind. You never get the feeling you do at other dealerships where you feel the pressure to purchase the car when you aren't ready. All the paperwork was done hassle free, and to my surprise, I got a complete rundown of my vehicle by Jon Jakubco, and I was thoroughly impressed with his knowledge and willingness to guide me through any questions I asked. My goodness was Jon good at his job. 5 out of 5 stars all around. Much appreciated. More
Excellent in every way The sales experience was outstanding. Great consideration was given to our specific time constraints and our budget . Our salesman Marc went above bey The sales experience was outstanding. Great consideration was given to our specific time constraints and our budget . Our salesman Marc went above beyond to get us the very best car for the price. The purchase and financing were handled very professionally and efficiently. The young "genius" who worked with me after the purchase of the car was very knowledgeable and patient. I would highly recommend this dealership . More
Friendly, relaxed, fun purchase experience. I recently purchased a used BMW from Karl Knauz BMW. I found the experience to be extremely positive. The staff were friendly, informed and helpful. I recently purchased a used BMW from Karl Knauz BMW. I found the experience to be extremely positive. The staff were friendly, informed and helpful. They were attentive without pressuring me into a decision. Brock took plenty of time to explain the vehicle that I was purchasing, and the process. I understood the terms and structure of the loan and payments before committing to the purchase. I would definitely recommend Brock and the rest of the team at Karl Knauz. More
Great experience, excellent service I love my new BMW, the buying experience was exceptional, the salesperson Brock went out of his way to provide the very best levels of service. I love my new BMW, the buying experience was exceptional, the salesperson Brock went out of his way to provide the very best levels of service. More
BMW X4 M Rolly Davidson was professional, very personable and made sure I got the car I wanted built the way I wanted and delivered on time. The searching exp Rolly Davidson was professional, very personable and made sure I got the car I wanted built the way I wanted and delivered on time. The searching experience was great, and better yet picking up my car was a breeze. Scott Adduci did the financing. He also was very professional and personable and made sure every detail was taken care of. Spencer Parker instructed me on all of the systems in the car. He took his time and at no time did I feel I was rushed. He has an excellent understanding of all of the new functions and explained them clearly. Scott More
Very Positive Buying Experience Working with Sam Picchietti to purchase my new 2016 BMW 5 Series was a pleasure. I had been planning and researching the purchase of my first BMW for Working with Sam Picchietti to purchase my new 2016 BMW 5 Series was a pleasure. I had been planning and researching the purchase of my first BMW for a very long time and my experience with Sam and the team at Knauz exceeded my expectations. Sam was upfront with information, attentive and knowledgeable and very responsive to my needs. Sam even picked me up personally at the nearby train station to bring to Knauz to take delivery. Spencer Parker was also great to work with. As the BMW Genius he was very thorough in showing me the new features and functionality of the vehicle. He took great care to go over items at the right pace and depth of detail. Thanks to Spencer, I left the dealer with a very high comfort level about the features on my new 535i. I would highly recommend Sam, Spencer and the team at Knauz to anyone considering a new or pre-owned BMW. More
Great support & customer service Rolly, Thank you for your guidance through the buying experience. I really felt that you treated me directly & honestly from step one. I know I w Rolly, Thank you for your guidance through the buying experience. I really felt that you treated me directly & honestly from step one. I know I was one of your most demanding customers yet really felt like you handled my purchase professionally & with ease. My experience stands in stark contrast to my entering expectations & goes a long way to change my view on the car buying process. Specifically, I appreciated how you helped me navigate the economics of a new vs. used vehicle. Your personal service & honesty made the equation work for me. Know that I will be back in the future and am looking forward to our next opportunity to work together. All the best, More
Excellent, very professional We received A+ attention when we purchased our new car. Luke Wojtas, our sales person, was very thorough in explaining the various features of the mo We received A+ attention when we purchased our new car. Luke Wojtas, our sales person, was very thorough in explaining the various features of the models we were looking at. His technical experience was very helpful. He was very personable, professional, and attentive to our needs. Immediately after purchasing our new car, we were introduced to the BMW Genius, Jon Jakubco. Jon was also very pleasant and professional as he methodically explained the sophisticated computer operating system. Our overall experience was exceptional. We would highly recommend Knauz BMW to our friends. More