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Karl Knauz BMW

Lake Bluff, IL

4.7
1,287 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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407 Skokie Valley Hwy

Lake Bluff, IL

60044

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Showing 1,287 reviews

February 13, 2017

Excellent Buying Experience! I just purchased my 4th BMW at Knauz and have been guided in all 4 purchases by Dave Benck, who does an outstanding job of guiding you through the pur More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Benck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2017 -

Karl Knauz BMW responded

Wow, thank you so much for your feedback, Jack! We're so happy to hear that all of your experiences with Knauz have been positive, and that all of your needs were met! Dave, as well as the entire team appreciate your kinds words, and hope you enjoy driving your new BMW! Happy driving!

February 11, 2017

Pleasant and easy The whole experience was amazing . I am greatful for impeccable service Knauz team provided for me . Thank you Marek and Scott for helping m More

by Lena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marek Gryc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
Feb 11, 2017 -

Karl Knauz BMW responded

Thank you for choosing Karl Knauz BMW, Lena! Your five-star review is very much appreciated. I will be happy to let Marek and Scott know about your review.

February 08, 2017

Great internet buying experience! I contacted Rolly Davidson about a 2014 CPO BMW that I saw online. Rolly responded promptly to my calls and emails, and provided additional pictures. More

by Bill Robinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2017 -

Karl Knauz BMW responded

Thanks so much for the feedback, Bill! We're so happy that we were able to provide the car that you wanted, and that you got a car that you love! Rolly, as well as the entire team, appreciate your kind words, and we're so glad your trip was worth it! Enjoy your new car, and happy driving!

February 07, 2017

Knauz provides outstanding attention and responsiveness Matt Pudlo and the BMW sales management provided an excellent buying experience. We were extremely pleased with their attention, patience and time t More

by jk0111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Pudlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2017 -

Karl Knauz BMW responded

Thanks for your review! We're glad to hear that Matt and our team provided you with the excellent service you deserve. It's always wonderful hearing from our happy customers! We appreciate your business, just let us know if there's anything else we can do for you.

February 07, 2017

Outstanding BMW sales people & Outstanding Customer Service Just purchased a BMW X5 vehicle here and Will Hartmann was excellent working the sale and Spencer did an outstanding job too in educating me. More

by Steve Straussner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Hartmann
Feb 07, 2017 -

Karl Knauz BMW responded

Thanks so much for the feedback, Steve! We're so happy that we were able to provide what you needed, and that you found a car that you love! The entire team appreciates your kind words! Enjoy your new X5, and happy driving!

February 02, 2017

Happy purchase.... I was in the market for a slightly use BMW 340 xDrive so I stopped in at Knauz BMW and met with Matt Pudlo to see what he had in stock. At the time More

by Deanh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Pudlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2017 -

Karl Knauz BMW responded

Thank you so much for your feedback, Dean! We're so glad that Matt was able to find you a car that you love, and you were searching for! Matt, as well as the entire team, appreciate your kind words! Enjoy the new car, and happy driving!

February 01, 2017

Thank you Matt! Matt was great from start to finish. We would not have bought the car if it was not for Matt's patience, diligence, professionalism and thoroughness. More

by 2017BMWX5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Pudlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Pudlo, Scott Adduci, Scott Adduci
Feb 01, 2017 -

Karl Knauz BMW responded

Thanks so much for your feedback! We're so happy to hear that you were able to find a car that you love without any hassle! Matt, as well as the entire team, appreciates your kind words! Happy driving!

February 01, 2017

Building and Buying 2017 BMW The building and the buying of a new 2017 BMW could not have been easier . Bob Geisheker was instrumental at each step to make this an anxiety free , More

by GO44sally
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2017 -

Karl Knauz BMW responded

Wow, thank you for the incredible feedback! We're so happy that we were able to meet and exceed your expectations, and turn a usually annoying process into a great one! Bob, Spence, and the entire team appreciate your kind words! Happy driving!

January 31, 2017

Great Experience I worked with Howard and the staff at Karl Knauz BMW and it was an excellent experience. This is my third BMW but the first with Knauz BMW and I am s More

by ljbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Kraus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2017 -

Karl Knauz BMW responded

Thanks so much for the feedback! We're so happy that we were able to find you a car that you love! The entire team appreciates your kind words! Happy driving!

January 18, 2017

Great Dealership! Everyone I worked with at Knauz was terrific. Dave Benck, Bob Graziano and Jon Jakubco were all very professional, accommodating and extremely helpful More

by Butch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Benck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Jakubco
Jan 18, 2017 -

Karl Knauz BMW responded

Wow, that's quite a compliment! We're so happy that you found a car that you love, as well as a dealership that met your needs! Dave, Bob, Jon, and the entire Knauz team appreciates your kind words and review! Happy driving!

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