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Karl Knauz BMW

Lake Bluff, IL

4.7
1,287 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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407 Skokie Valley Hwy

Lake Bluff, IL

60044

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Showing 1,287 reviews

March 04, 2017

Twice in five months We have bought two BMWs in the past five months. It is a pleasure dealing with Marek Gryc. Both transactions were executed efficiently. Everyone is ex More

by ET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marek Gryc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
Mar 04, 2017 -

Karl Knauz BMW responded

Thank you for your continuous support and business! It is wonderful to hear about your five-star experience with Marek and Scott. Thank you for choosing Karl Knauz BMW!

March 03, 2017

Best car buying experience ever! After spending weeks researching vehicles online, my wife and I went to Knauz BMW to test drive. With the invaluable assistance of Rolly Davidson, we More

by MikeF
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2017 -

Karl Knauz BMW responded

Wow, that's quite the compliment, Mike! Thanks so much for your feedback! We're so happy that your experience with us met, and even exceeded, your expectations, and that we found you a car that you and your wife love! Rolly, as well as the entire team, appreciate your kind words and review! Enjoy your new car, and happy driving!

March 01, 2017

Purchased a BMW from Bob Geisheker We were very satisfied three years ago when Bob sold us our BMW, and of course we went right back to him for another one More

by mport23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob Geisheker, Doug Kamp
Mar 01, 2017 -

Karl Knauz BMW responded

Thanks so much for your feedback! We're so glad to hear that you consider us your dealership of choice, as we greatly value our customers! The entire team appreciates your kind words! Enjoy your new car, and we hope to see you for your next car purchase! Happy driving!

March 01, 2017

Buying my Certified Pre-owned Elite 2016 BMW X3 at Knauz Just bought a Certified Pre-owned Elite 2016 BMW X3 at Knauz. This was a GREAT experience. Bob Geisheker was able to tell me all about the vehicle, wa More

by happybmwowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Zndersic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Helbig
Mar 01, 2017 -

Karl Knauz BMW responded

Wow, that is quite the compliment! Thank you so much for your feedback! We're so happy that your experiences with us have been pleasant and met all of your expectations, and then some! We're glad our team was able to find you a car that you love without any hassle! Bob, Jeremy, Cesar, Brandon, as well as the entire team appreciate your kind words and review! Enjoy your new car, and happy driving! Stop in again soon!

February 25, 2017

Knauz BMW The Best Service Customer Service I have had over cars serviced at Knauz since 1995. Sales sells the first car and the services keep the customer. When it was time to update our SUV More

by Todd Cushing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Zndersic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Rolain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
Feb 25, 2017 -

Karl Knauz BMW responded

Hello, Todd! We appreciate your continuous support and business over the years. It will be my pleasure to let Bob, Dave, Jeremy, Scott, and the rest of my team know about your five-star review. Thanks for choosing Karl Knauz BMW!

February 23, 2017

Knauz and Geish are the best! Bob Geisheker and the team were a dream to work with when we purchased our new BMW. Bob was able to get us the exact car we wanted and was patient, th More

by Burton1662
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2017 -

Karl Knauz BMW responded

Wow, thank you so much for your feedback, that was quite a compliment! We're so happy to hear that you have a pleasant experience with us, and that you found a car that you love! Bob, as well as the entire team, appreciates your kind words! Enjoy your new car, and happy driving!

February 21, 2017

New 5 Series Purchase Knauz is Outstanding -- product knowledge, professionalism and friendly They have a real willingness to work with you. Sure it's about business, but More

by Chick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Benck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon J in Genius area, Phil Ceraulo
Feb 21, 2017 -

Karl Knauz BMW responded

Thanks for your review! We're delighted to hear that you had such a good experience with us. Our team is proud of our helpful, knowledgeable service. We appreciate your business, we look forward to seeing you again!

February 21, 2017

Sharp 2017 X1!!! Bob was excellent and made my car buying experience stress-free and he was extremely helpful and knowledgeable!!!! Bob also made sure that i was taken More

by fv**X1**
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2017 -

Karl Knauz BMW responded

Thank you for the review! It is always such a pleasure to hear our customers leave our dealership feeling very satisfied with their experience. We'll be sure to pass along your compliments to Bob. Should you have any further questions or concerns, please feel free to reach out to us.

February 19, 2017

Simply exceptional! The exceptionality of the experience at Knauz was its simplicity. I appreciated our sales/client advisor's straight forward approach. Respecting ou More

by BADGERFAN
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2017 -

Karl Knauz BMW responded

Thank you so much for your feedback! We're so pleased to hear that you had a great experience with us, and that you found a car that you love without feeling pressured or rushed. The entire team appreciates your kinds words, and we all hope you enjoy your new car! Happy driving!

February 17, 2017

You will totally enjoy with Client Advisor ROLLY DAVIDSON We purchased a new BMW X3 SAV (Sport Activity Vehicle - same as SUV) with Rolly Davidson as our sales person. I personally dread buying new cars as w More

by LynO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2017 -

Karl Knauz BMW responded

Wow, that is quite a compliment! We know how trying the car-buying process can be, so we're thrilled that your experience with us was easy and hassle-free! Rolly, as well as the entire team, appreciates your kind words! Enjoy your new X3, and happy driving!!

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