Karl Knauz BMW

amazing, stress free, and perfect! there is a reason that knauz has such a wonderful reputation. no matter why you are there...service, trade in, or new purchase, you are treated like there is a reason that knauz has such a wonderful reputation. no matter why you are there...service, trade in, or new purchase, you are treated like royalty. bob geisheker sold me my X1....and from start to finish, he provided me with a no pressure experience. his attention to detail and his assistance in making me certain that this car truly was for me, was invaluable. as a single woman, i additionally appreciated that i did not feel that i was getting an unfair deal, and he made it simple to negotiate so that we both were happy with the end result. if you are thinking about visiting other bmw dealerships, don't waste your time. and be sure to ask for bob geisheker....you will not be disappointed. More

Easy CPO Purchase! I recently purchased a certified pre-owned BMW 3 series from Shane. I called ahead to verify they had the car I was interested in, and when we arrive I recently purchased a certified pre-owned BMW 3 series from Shane. I called ahead to verify they had the car I was interested in, and when we arrived he had it pulled up and waiting for us to check out. It was late on a day on Saturday but we took a test drive and liked the car. However, because it was so late I told him we'd think about it over the weekend and call him on Monday. There was no pressure whatsoever, which was great. We live in Wisconsin, about 90 minutes away from the dealership, and so I called him on Monday and negotiated the purchase over the phone. We worked out a deal, came down that night and worked through the paperwork. Pretty easy! Also, Brandon was helpful with the delivery of the car by talking me through some of the features, pairing my phone and making sure all my questions were answered. More

Sales with a smile and personality! I recently purchased a certificate pre-owned vehicle from Shane. I would highly recommend working with him... Shane listened to my wants needs and mus I recently purchased a certificate pre-owned vehicle from Shane. I would highly recommend working with him... Shane listened to my wants needs and must have when it came to the vehicle I was looking for and delivered just that with a few extra bells and whistles! Thank you for making car buying fun again! More

X5 Diesel This is my fourth BMW purchased at Knauz in Lake Forest. I keep coming back to Knauz for two reasons - great customer service and an excellent servic This is my fourth BMW purchased at Knauz in Lake Forest. I keep coming back to Knauz for two reasons - great customer service and an excellent service department. Bob Geisheker helped me choose the right car and helped me through the myriad of options available. Once the car arrived, the Genius Bar was very patient helping me through all the new technology that BMW offers in their cars. I don't know which BMW I will buy next but I do know it will be at Knauz BMW. Kudos to the entire team. More

Buying a car made easy. I would trade in my vehicles much sooner if I new I'd have the experience We did with Bob Geisheker at Karl Knauz BMW. We spent less than an hour rev I would trade in my vehicles much sooner if I new I'd have the experience We did with Bob Geisheker at Karl Knauz BMW. We spent less than an hour reviewing what I wanted in my new car. Bob kept us in the loop to the status of our vehicle. Once available the closing process took only 30 minutes. Aside from saving us time, Bob (sales) and Scott (finance) found ways to bring down the costs without us asking. They both certainly are customer focus. More

Makes car buying a pleasure. Just bought my third car (second BMW) from Knauz in the last year. They make the process of car buying easy. Genius staff is great and Bob G. is a ple Just bought my third car (second BMW) from Knauz in the last year. They make the process of car buying easy. Genius staff is great and Bob G. is a pleasure to do business with. More

Made buying a car easy and enjoyable. All the people, Bob Geisheker, Doug Kamp, and Spencer Parker, that helped me in the process of buying my BMW were professional, helpful, and friendly All the people, Bob Geisheker, Doug Kamp, and Spencer Parker, that helped me in the process of buying my BMW were professional, helpful, and friendly. Bob Geisheker spent time with me going through the packages and what each included, the color options, etc. He was extremely knowledgeable and patient while I decided what I wanted. There was only one car at the dealer, so Bob then spent time checking on getting a car from another dealer. Doug Kamp made the purchasing portion of buying a car simple and brief. He had the paperwork ready to be signed. Also, he did and excellent job of explaining each paper that needed to be signed. Spencer Parker explained all the bells and whistles on my new BMW. He was very friendly and extremely knowledgeable on each aspect of the car. More

Great, Professional Experience My overall car buying experience in this facility was great! Kim Yale was very helpful, knowledgeable and professional. I felt guided and did not feel My overall car buying experience in this facility was great! Kim Yale was very helpful, knowledgeable and professional. I felt guided and did not feel pressured at all when I was selecting my vehicle. I am happy with my vehicle purchase. All in all, I thank Yale and the staff working with him, for assisting me getting a vehicle my family and I truly value. More

Great experience for the second time in two months Enjoyed working with Bob Geisheker so much when buying my first car that I came back and bought another one sixty days later from Bob Enjoyed working with Bob Geisheker so much when buying my first car that I came back and bought another one sixty days later from Bob More

Rolly Davidson I bought a car from Rolly Davidson...he was extremely knowledgeable, patient and pleasant to deal with in all aspects from showing the car to explaini I bought a car from Rolly Davidson...he was extremely knowledgeable, patient and pleasant to deal with in all aspects from showing the car to explaining the functions and features to finding what I wanted to a seamless buying experience. A real pro! Jon Jakubco brought a level of detail and expertise that was beyond my expectation. Scott Adduci was the most efficient and clear auto finance professional I have ever experienced. Great team. More