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Karl Knauz BMW

Lake Bluff, IL

4.7
1,287 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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407 Skokie Valley Hwy

Lake Bluff, IL

60044

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Showing 1,287 reviews

May 30, 2017

Great Buying Experience Working with Bob Geishecker was an absolute pleasure. Bob is clearly highly experienced and very knowledgeable. He was patient with all of my questi More

by Bill G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2017 -

Karl Knauz BMW responded

Thank you so much for your feedback, Bill, we truly appreciate it! Bob is one of the greats, and we're extremely pleased to hear that he met and exceeded all of your expectations! We're also happy to hear that our team was able to help you find a car that you love without any hassle or mountains of paperwork! Bob, Doug, as well as the rest of the team, appreciate your kind words and review! Enjoy your new car, and happy driving!!

May 30, 2017

"Terrific Experience" The first person I encountered at Knauz was Yale Kim. He is a pleasant, friendly, and very knowledgeable gentleman. He assisted me in finding the righ More

by Robert A.
Recommend Dealer
Yes
Employees Worked With
Bob Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Laczniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yale Kim
May 31, 2017 -

Karl Knauz BMW responded

Wow, that is quite the compliment! Thank you so much for your feedback, Robert, we truly appreciate it! We're extremely pleased to hear that your visit with us exceeded your expectations, and that our team was able to help you find a car that is right for you, and one that you love! Yale, Bob, Curt, Doug, as well as the rest of the team, appreciate your kind words and review! Enjoy your new 340I, and happy driving!!

May 26, 2017

Easiest Car Buying Experience Ever This was by far the best car buying experience I've ever had. The atmosphere at the dealership is laid back and very inviting. I worked with Bob Gei More

by Jason Dodge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
May 26, 2017 -

Karl Knauz BMW responded

Wow, that is quite the compliment! Thank you so much for your feedback, Jason, we truly appreciate it! We're very happy to hear that your experience with us was pleasant, and met all of your expectations! We're also extremely happy to know that our team helped you and your wife find cars that you love at a price that worked for you! Bob, Doug, Brandon, as well as the rest of the team, appreciate your kind words and review! Enjoy your new BMWs, and happy driving!

May 25, 2017

Excellent Yale and the Knauz team were fantastic. A big part of buying a car is the transparency and treatment you get. Yale is a true professional. Focuses More

by Bmw328xi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yale Kim
May 25, 2017 -

Karl Knauz BMW responded

Thanks so much for your feedback! We're extremely happy to hear that your experience with us was pleasant and met all of your expectations! We're also happy to hear that our team was able to help you find a car that you love without any hassle! Yale, as well as the rest of the team, appreciates your kind words and review! Happy driving!

May 24, 2017

A great experience of purchasing a certified BMW Marek gave me a fantastic experience. This is the second car we have bought from Marek. He gave me on both occasions precise details regarding the ve More

by DGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marek Gryc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2017 -

Karl Knauz BMW responded

Thank you so much for your feedback, we truly appreciate it! We're so happy that you were as pleased with this visit to Knauz as you were at your previous one, and that our team was able to find you a car that you love, hassle-free! Marek, Doug, as well as the entire team, appreciate your kind words and review! Enjoy your new car, and happy driving~

May 23, 2017

Friendly and professional My experience was friendly and professional. I would recommend others to buy from them. The location was more user friendly. Made your Car hunt More

by Kobe2424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon. , Scott Adduci
May 23, 2017 -

Karl Knauz BMW responded

Thank you so much for your feedback, we truly appreciate it! We're so happy that your experience with us was pleasant, and that we were able to help you find a car that you love! Bob, Scott, Brandon, as well as the entire team, appreciate your kind words and review. Enjoy your new car, and happy driving!

May 19, 2017

Great Price, Great Service This is the way car buying should be. I built the car I wanted with one of the online services and checked off a number of dealers to get a price. S More

by jhslaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
May 22, 2017 -

Karl Knauz BMW responded

Wow, thank you so much for your feedback, that is quite the compliment! We're so happy to hear that our team was able to make the car-buying process simple and hassle-free, and that you were also able to find a car that you love! Bob, Scott, as well as the entire team, appreciate your kind words and review! Enjoy your new car, and happy driving!

May 17, 2017

2 for 1 I recently traded in 2 cars for a BMW X3 and was so impressed with the excellent customer service from Bob, Shane, Scott and Brandon in the Knauz BMW More

by Carmen C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon - Genius, Scott Adduci, Shane Lyon
May 18, 2017 -

Karl Knauz BMW responded

Thank you so much for your feedback, Carmen, we truly appreciate it! We're so happy to hear that our team was able to meet and exceed your expectations, and help you find a car that you love without any hassle! Bob, Shane, Scott, Brandon, as well as the rest of the team, appreciate your kind words and review! Enjoy your X3, and happy driving!

May 16, 2017

Great BMW Buying Experience I purchased a certified pre-owned BMW X5 from Bob Geisheker and Bob Graziano. The process was smooth and very timely. I brought in my 4-year old son More

by EHaas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon (BMW genious), Scott Adduci
May 16, 2017 -

Karl Knauz BMW responded

Wow, thank you so much for your feedback; that's quite the compliment! We're very happy to hear that you had a pleasant, hassle-free experience with us, and that our team was able to help you find a car that suits your lifestyle and that you love! Bob, Scott, Brandon, Bob, as well as the entire team, appreciate your kind words and review! Enjoy your car, and happy driving!

May 16, 2017

BMW purchase Had a great experience from my sales person, Bob Geisheker, BMW genius, Spencer Parker and financial person, Doug Kamp. Everyone made me feel comfort More

by KTW61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2017 -

Karl Knauz BMW responded

Thank you so much for your feedback, we truly appreciate it! We're so happy to hear that you had a pleasant car-buying experience, and that our team was able to help you find a car that you love without any hassle! Bob, Spencer, Doug, as well as the rest of the team, appreciate your kind words and review! Enjoy your new car, and happy driving!!

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