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Karl Knauz BMW

Lake Bluff, IL

4.7
1,287 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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407 Skokie Valley Hwy

Lake Bluff, IL

60044

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Showing 1,287 reviews

June 14, 2017

Exceptional People, Exceptional Service, Exception Cars I've been with the Knauz Dealership for 20 years and each year the people, service and cars exceed expectations in customer service, support and quali More

by Derrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Zndersic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci, Brandon Helbig
Jun 14, 2017 -

Karl Knauz BMW responded

Wow, that's quite the compliment! Thank you so much for your feedback, Derrick, we truly appreciate it! We're very happy to hear that we've always met and exceeded your expectations, and that we're your go-to auto dealer! We're also extremely happy that our team was able to help you find a car that you love without any hassle! Bob, Brandon, Jeremy, Scott, as well as the rest of the team, appreciate your kind words and review@ Happy driving!

June 13, 2017

"The best experience,hands down" This was my first BMW and i had the best experience working with Yale. I have worked with couple of other dealers too but this has been best so far be More

by Sai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yale Kim
Jun 13, 2017 -

Karl Knauz BMW responded

Wow, that is quite the compliment! Thank you so much for your feedback, Sai, we truly appreciate it! We're very happy to hear that our team was able to help you find a car that you love without any hassle or stress. Yale, Spencer, Bob, Doug, as well as the rest of the team, appreciates your kind words and review! Happy driving!

June 12, 2017

Great People at Knauz Great experience at Knauz due to the people. Yale Kim was friendly, knowledgeable and very responsive. He even went out of his way after the sale t More

by TK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yale Kim
Jun 12, 2017 -

Karl Knauz BMW responded

Thank you so much for your feedback, we truly appreciate it! We're very happy to hear that you had a pleasant experience with us, and that our team was able to help you find a car you love without any hassle! Yale, as well as the rest of the team, appreciate your kind words and review! Happy driving!

June 11, 2017

Top-notch all the way around! Fantastic experience, would highly recommend Knauz. I leased a new BMW. Everyone I met was very friendly and knowledgable. Beautiful showroom! 5-s More

by BJP
Recommend Dealer
Yes
Employees Worked With
Matthew Brueggeman., Scott Adduci
Jun 12, 2017 -

Karl Knauz BMW responded

Wow, that is quite the compliment! Thank you for much for your feedback, we truly appreciate it! We're very happy to hear that you had a pleasant experience with us, and that our team was able to help you find a car that fits your lifestyle and one that you love! Scott, as well as the rest of the team, appreciate your kind words and review! Enjoy your new car, and happy driving!

June 10, 2017

Excellent Service My experience was excellent. Marek Gryc my saleman was very helpful and knowledgable. He understood my objective and made sure it was met. Everything More

by Rockney W Hudson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marek Gryc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2017 -

Karl Knauz BMW responded

Thanks so much for your feedback. Rockney, we truly appreciate it! We're extremely pleased to hear that our team was able to help you find a car that you love without any hassle! Marek, as well as the rest of the team, appreciate your kind words and review! Enjoy your new car, and happy driving!

June 09, 2017

Great customer srevice and very accommodating I met With Bob Geisheker, I had a limited amount of time that I need to purchase a car in. Bob went out of his to send me multiple options and was ve More

by KT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Helbig
Jun 12, 2017 -

Karl Knauz BMW responded

Thank you so much for your feedback, we truly appreciate it! We're very glad to hear that our team was able to help you find a car that you love in a timely manner, and that you are happy with the deal made. Bob, as well as the rest of the team, appreciate your kind words and review! Enjoy your new car, and happy driving!!

June 06, 2017

Excellent Personalized Service Had a fantastic experience buying a car from Rolly. He did everything when he said he was going to do it, was incredibly responsive by email, text, ph More

by Kate Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2017 -

Karl Knauz BMW responded

Thank you so much for your feedback, Kate, we truly appreciate it! We're so happy that you had a pleasant experience with us, and that our team was able to accommodate your schedule and help you find a car that you love! Rolly, as well as the rest of the team, appreciate your kind words and review! Happy driving!

June 03, 2017

Outstanding Experience. Bob and the team were an absolute pleasure. I showed up and they went right to work getting me into my new car and answering all of my questions. Coul More

by Sal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
Jun 05, 2017 -

Karl Knauz BMW responded

Thank you so much for your feedback, Sal! We're so happy that you had a great experience while with us, and that our team was able to help you find a car that you love! Bob, Spencer, Scott, as well as the rest of the team, appreciate your kind words and review! Enjoy your new car and happy driving!

June 02, 2017

Great customer service Excellent customer service. Got the car I wanted with a very fair price. Everyone from the sales to fauna center to the John the Genius tech are very More

by jhomedi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2017 -

Karl Knauz BMW responded

Thank you so much for your feedback, we truly appreciate it! We're so happy to hear that your trip to Knauz was pleasant and hassle-free, and that our team was able to help you find a car that you love! Bob, Jon, as well as the rest of the team, appreciate your kind words and review! Enjoy your new car, and happy driving!

May 30, 2017

Great experience with experienced team I had my 2007 BMW services for years at Knauz. When that car died I looked at Knauz as one option. They provided excellent service and no pressure. Bo More

by Mark V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2017 -

Karl Knauz BMW responded

Thank you so much for your feedback, Mark, we truly appreciate it! We're very pleased to hear that your experience with us met and exceeded your expectations, and that our team was able to help you find a car that you love without any hassle or pressure! Bob, Doug, Spencer, Jon, as well as the entire team, appreciate your kind words and review! Enjoy your BMW, and happy driving!

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