Karl Knauz BMW
Lake Bluff, IL
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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New BMW Lease I would recommend working with Rolly Davidson! Rolly was very attentive and followed through with everything he said he would do. We are very please I would recommend working with Rolly Davidson! Rolly was very attentive and followed through with everything he said he would do. We are very pleased with our experience at Knauz for the 4th time. More
Recalls not accepted! I have bought 3 BMW's from Knauz. Over the years I have noticed a decline in service. Most recent I have 2 recalls on my X5. I called for an appointme I have bought 3 BMW's from Knauz. Over the years I have noticed a decline in service. Most recent I have 2 recalls on my X5. I called for an appointment and they told me the parts are unavailable. I later finally received a postcard and email stating the parts were in and to make an appointment. I called to make an appointment and now they don't have the parts. After a lot of complaining I was given the answer they will have to order the parts. Just one example of their very poor service. I have more. More
Reticent purchase When you walk into a dealership not knowing anybody, it can be a daunting experience. Buying a car can be stressful. Thankfully for me I met Bob Giesh When you walk into a dealership not knowing anybody, it can be a daunting experience. Buying a car can be stressful. Thankfully for me I met Bob Giesheker. Bob helped me through the process calming my nerves. He made the buying experience seamless, very smooth. His attitude and professional demeanor is a valuable asset for Knauz BMW! I look forward to working with Bob in the future and will definitely recommend him to anyone interested in purchasing a BMW! More
Very professional team From our first visit with Shane Lyon to the final lease paperwork process with Scott Adduci, we found Knauz to be very solid in all aspects of their b From our first visit with Shane Lyon to the final lease paperwork process with Scott Adduci, we found Knauz to be very solid in all aspects of their business and very customer focused. We took numerous test drive over two days and didn't feel pressured by Shane. He provided professional and objective feedback, which made us confident in our final decision. Spencer Parker did an outstanding job detailing and teaching us the features of the BMW and setting up the various options to maximize our riding enjoyment. Very personable and professional. We liked the entire staff that we interacted with during our buying and post-buying time. We would certainly recommend Knauz in the future. More
Treated Like a Queen From the moment I stepped in the door Rolly Davidson treated me as if I was the only person in the world. Very patient with me in assisting me with my From the moment I stepped in the door Rolly Davidson treated me as if I was the only person in the world. Very patient with me in assisting me with my decision making. More
Leasing 2 cars Leasing one car is hard try leasing 2 at once! Especially since the 5 series has been redesigned and the models are very different from the past. Not Leasing one car is hard try leasing 2 at once! Especially since the 5 series has been redesigned and the models are very different from the past. Not at Knauz. Bob made the process very straight forward. The cars are so completely different. We have to thank Brandon for sitting with each of us and explaining everything to us. We would highly recommend Knauz More
Yale is awesome! This is my first BMW and Yale made the buying a wonderful experience. I would always recommend him because I believe he was completely honest with me This is my first BMW and Yale made the buying a wonderful experience. I would always recommend him because I believe he was completely honest with me and I did get a great deal from him. More
Great Experience with Knauz! This is the second car I have leased from Knauz BMW in the past 4 years and I couldn't be happier with the overall experience. Bob Geisheker really u This is the second car I have leased from Knauz BMW in the past 4 years and I couldn't be happier with the overall experience. Bob Geisheker really understood my needs in a car and helped me figure out which model made the most sense. Spencer Parker was also very helpful in giving me the "ins and outs" of the different technology in the car I went with. Although I live in the city and have closer BMW dealerships I could go to, I will be loyal to the Knauz team for the foreseeable future. More
Great Buying Experience For once a dealership that listens to the customer. Bob Geisheker got down to finding the car we were looking for at a great price. No gimmicks, just For once a dealership that listens to the customer. Bob Geisheker got down to finding the car we were looking for at a great price. No gimmicks, just great service. More
Easy, honest, straightforward process We've purchased cars thru Knauz before but this was our first BMW purchased there. Dealing with Bob Geisheker was a pleasure. He answered my emails We've purchased cars thru Knauz before but this was our first BMW purchased there. Dealing with Bob Geisheker was a pleasure. He answered my emails promptly and followed thru on my requests. I found the car I wanted and negotiations were really easy and fair. Once I purchased the car, Spencer helped us learn all that this great car could do. He really is a "genius" More