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Karl Knauz BMW

Lake Bluff, IL

4.7
1,287 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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407 Skokie Valley Hwy

Lake Bluff, IL

60044

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Showing 1,287 reviews

August 07, 2017

Car purchase Rolly took all of the stress out of buying a new car. He was extremely helpful but did not pressure me in any way. He was able to answer all my ques More

by recentcarbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2017 -

Karl Knauz BMW responded

Thank you for your review Linda! We are so pleased that you had such a wonderful experience with us! We will be sure to let Rolly know what an amazing job he's doing! Congratulations on the new car. Happy Driving!

August 05, 2017

Leasing Fast no nonsense service... fair pricing and easy transition into a new lease! Bob geisheker was one of the most accommodating sales people I have ev More

by Tennisgal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2017 -

Karl Knauz BMW responded

Thank you for the wonderful review! We are so pleased that you had such a wonderful experience with us! We will be sure to let Bob know what an amazing job he's doing! Congratulations on the new lease. Happy Driving!

August 04, 2017

Purchasing a new car Thank you Marek, I love my new BMW X3. Appreciate your assistance and knowledge concerning BMW products, service and everything else that goes into p More

by Marge Czop
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marek Gryc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
Aug 07, 2017 -

Karl Knauz BMW responded

Thank you Marge for your review, it really means a lot to us! We will let Marek know how pleased you are with his service! Congratulations on your new X3, Happy Driving!

August 04, 2017

Excellent experience! A very professional and highly customer oriented dealership. The excellence of service and relevant auto knowledge is exceptional. Bob Geisheker is am More

by Charles Berndt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2017 -

Karl Knauz BMW responded

Thank you Charles for the wonderful review! We are so pleased that you had such a wonderful experience with us! We will be sure to let Bob know what an amazing job he's doing! Happy Driving!

August 02, 2017

Knauz BMW review Was a first rate experience from initial email contact through final purchase. No pressure - just a pleasant, professional group of individuals that o More

by John Rudolph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Lyon, Brandon Helbig
Aug 03, 2017 -

Karl Knauz BMW responded

Thank you so much for your review John! We're so pleased to hear that our team was able to provide you with a quality, stress free experience. We're very happy to hear that you had a pleasant experience with us, and that our team was able to help you find a car you love without any hassle! Happy Driving!

August 01, 2017

The best car buying experience! From start to finish, our experience with Knauz BMW was truly exceptional. Both Brock and Yale made every effort to ensure we had a smooth and efficie More

by Sean/Lily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brock Gordon, Yale Kim, Brandon Helbig
Aug 03, 2017 -

Karl Knauz BMW responded

Wow, thank you so much for your wonderful review Sean and Lily! We're so pleased to hear that our team met and exceeded all of your expectations. Brock and Yale, as well as the entire team, appreciate your kind words and review! We will be sure to let them know how highly you think of their service! We are so glad that we were able to make your trip worth it.

July 31, 2017

The best dealership! I have leased and purchased cars through Knauz for years and years. I do not live near the dealership and continue to work with them, due to the excel More

by Michaeldelpiero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer was the genius and I would give 5 stars
Aug 03, 2017 -

Karl Knauz BMW responded

Wow, thank you so much for your feedback Michael! We're so pleased to hear that our team continues to meet and exceed all of your expectations. Bob and Spencer, as well as the entire team, appreciate your kind words and review! We will be sure to let them know how highly you think of their service!

July 25, 2017

As good as it gets I have nothing but positive things to say about Yale. He is courteous, listens to his clients needs, responds promptly to his messages, and doesn't u More

by Tk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yale Kim
Jul 25, 2017 -

Karl Knauz BMW responded

Wow, thank you so much for your feedback, that is quite the compliment! We're so pleased to hear that our team met and exceeded all of your expectations, and that they were able to help you find a car that you love without any hassle or stress! Yale, as well as the entire team, appreciate your kind words and review! Enjoy your new car, and happy driving!!

July 23, 2017

A great experience Had a fabulous experience buying my X3 at Knauz. This is the fourth BMW dealership from which I've bought and it will be the only one from now on. The More

by robsw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Lyon, Brandon Helbig
Jul 24, 2017 -

Karl Knauz BMW responded

Wow, that is quite the compliment! Thank you so much for your feedback, Rob, we truly appreciate it! We're extremely happy to hear that our team was able to help you find a car that you love without any hassle or pressure! Shane, Brandon, Doug, as well as the entire team, appreciate your kind words and review! Enjoy your car, and happy driving!!

July 21, 2017

Consistently Awesome Over the last 10 - 15 years, my wife and I have purchased 7 vehicles from Knauz including Land Rover and BMW. We continue to return to Knauz from Palo More

by spwiet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Pudlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2017 -

Karl Knauz BMW responded

Wow, that is quite the compliment! Thank you so much for your feedback, we truly appreciate it! We're extremely pleased to hear that our team has helped you find cars that you love for over 10 years, and have continued to be your go-to dealership! Matt, as well as the rest of the team, appreciate your kind words and review! Enjoy your new car, and happy driving!!

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