Karl Knauz BMW

Excellent Experience My salesman Yale was great throughout the whole buying process. He was always helpful and attentive. I had to order my car and he kept me updated almo My salesman Yale was great throughout the whole buying process. He was always helpful and attentive. I had to order my car and he kept me updated almost daily as to the status of it. He also helped me secure a loan through Knauz when my bank messed up their paperwork and I was not going to be able to pick up my car when it was ready. I had been waiting months and I didn't want to have to delay my pickup even a day. I would highly recommend Yale. More

They earn my business every time. A complete experience. I have been a loyal customer for over 25 years. I recently leased an X5M series, and every person involved in the process was kind, respectful, knowl I have been a loyal customer for over 25 years. I recently leased an X5M series, and every person involved in the process was kind, respectful, knowledgeable, and genuinely wanted to make sure I received the value I expected from the transaction. It really was a pleasure purchasing another vehicle from Dave & Bob. Spencer knows his stuff, so he deserves a nod as well. Thanks guys! Russ More

An outstanding and comfortable experience. Thank You Shane!! Had a most wonderful experience in and through the sales process. Shane Lyon was extremely attentive to my needs, answered all questions, and went be Had a most wonderful experience in and through the sales process. Shane Lyon was extremely attentive to my needs, answered all questions, and went beyond the normal sales process by spending the time educating me to the newness and changes from my former auto. When I was tied up at work, Shane went out of his way for me to have my first look and experience with my future purchase. A number of unusual questions were posed, Shane and the group stepped up to clarify the issues and what they didn't have the answer for, they took the time to research till the answer was given. if there should be a next purchase in the future...I will be asking and looking for Shane to once again make me feel comfortable and confident through the process. Thank you Shane for the honesty and professionalism!!!!!!!! Deborah Anne Gagliano More

Excellence all around at Knauz BMW Over the past 17 years, our extended family and our businesses have leased and purchased a variety of vehicles through Knauz BMW, as well as Knauz Con Over the past 17 years, our extended family and our businesses have leased and purchased a variety of vehicles through Knauz BMW, as well as Knauz Continental and Land Rover Lake Bluff. In our geographic location between Milwaukee, WI, and Chicago, IL, there are multiple luxury dealers from which to choose, but Knauz consistently outperforms the rest in customer satisfaction, vehicle service, and expertise. The dealership is well equipped with a professional and family-friendly customer lounge offering all the comforts of home while you wait for service or shop, and the atmosphere is updated and high-end without feeling pretentious. All department staff are friendly and greet you with a smile, even just in passing. The diversity of the sales staff provides a well-matched personality for any customer looking for an easy and enjoyable shopping experience. At Knauz BMW, the service department is unmatched by any other in the area. They will consistently go above and beyond to make sure that your vehicle is serviced properly and on time, including picking it up and bringing it home for you when you cannot make time in your calendar. Most recently, I had the pleasure of working with Matt Pudlo while considering a 2016 BMW M3. Matt took the time to get to know me personally over several visits and test drives, with no pressure to make a decision. His extensive M Series expertise and infectious enthusiasm for the product supersedes that of any client advisor I've ever worked with at Knauz, and it was ultimately his keen perception and understanding of what I was truly looking for that had me driving (or flying) away in an M3 instead of the 340i I had originally considered. At all phases, including post-purchase, Matt has gone above and beyond to ensure my satisfaction and exceed my expectations, thus solidifying my loyalty as a Knauz customer. Ultimately, the depth of his knowledge and his sheer excitement for what distinguishes a BMW from other brands makes buying a car with Matt a trustworthy, easy, and (above all) fun experience. For my most recent purchase, I also had the pleasure of working with two additional charming professionals, Doug Kamp and Curt Laczniak. Also, Fred Troccoli and Antonio Lopez in service took great care of me while my BMW X5 was in service. More

Kamil is Awesome!! Recently I purchased my dream car 'BMW 528i XDrive' from Knauz and had a wonderful experience working with Kamil Babacz. Kamil was very attentive, p Recently I purchased my dream car 'BMW 528i XDrive' from Knauz and had a wonderful experience working with Kamil Babacz. Kamil was very attentive, professional and kind. From the moment my husband and I entered the show room, we were greeted with enthusiasm and kindness. Kamil worked diligently with us during the negotiating process and we were very happy with the end result. I highly recommend anyone interested in getting a BMW to visit Knauz BMW and ask for Kamil Babacz. More

Detailed overview of my Hyuandi sport. Rob Caldwell volunteered to go with me for a test drive. He gave me very detailed hands on review of all basic and advanced features of my car. He was Rob Caldwell volunteered to go with me for a test drive. He gave me very detailed hands on review of all basic and advanced features of my car. He was extremely polite, nice, patient and courteous. I learned a lot more about my car. He turned on lot of available features that I was not aware of. Thank you Rob. More

CPO 2017 X1 xDrive - fully loaded and over 20% off MSRP!! We were shopping for a X1 xDrive. An autobytel.com email linked us to a CPO 2017 X1 xDrive at Knauz BMW. I called Knauz from out of state and client We were shopping for a X1 xDrive. An autobytel.com email linked us to a CPO 2017 X1 xDrive at Knauz BMW. I called Knauz from out of state and client advisor Brock Gordon took my call. I bought the car less than 24 hours later sight-unseen using Brock Gordon as my eyes-and-ears to give the car the thorough white glove inspection inside and out. Upon arrival at the dealership to take delivery, all was as stated and promised; no surprises. Vehicle was as advertised (non-smoker, one owner, Carfax provided) and as shown in all photos posted online. Brock Gordon was excellent through the entire process; patient, informative, honest, thorough, attentive, and completely understood our concerns making a huge purchase sight-unseen from out-of-state with a dealership and personnel that we have never visited before. It could not have gone any smoother or better. Brock, and all the staff at Knauz BMW were great. Nice dealership and people. Would recommend to all looking for a relaxed, comfortable, no-pressure atmosphere to 'kick the tires' or make your BMW purchase. More

tlehman After researching several 750's online, I found what I was looking for at Knauz BMW. I worked with Marek Gryc . Marek was very professional and mad After researching several 750's online, I found what I was looking for at Knauz BMW. I worked with Marek Gryc . Marek was very professional and made the purchase and trade in of my vehicle very easy. He sent me additional photos and video of the car and it was exactly as described. I drove from Ohio to see the vehicle and finalize the sale. Great experience and beautiful CPO 750. I highly recommend this dealership and Marek. More

740i Purchase If you're looking for a professional and knowledgeable sales representative, I heartily endorse Rolly Davidson at Knauz BMW. He made it easy to do bus If you're looking for a professional and knowledgeable sales representative, I heartily endorse Rolly Davidson at Knauz BMW. He made it easy to do business. Doug Kamp handled the closing in a relaxed fashion, and Jon Jakubo assisted with the turnover in a engaging and enthusiastic fashion. More