Karl Knauz BMW

Good Experience Having recently bought a different German car and having had an average customer experience , I was apprehensive of what I was in for at Knauz. I d Having recently bought a different German car and having had an average customer experience , I was apprehensive of what I was in for at Knauz. I dealt with Marek who was professional, and responsive and did not inundate me with lots of calls. Once I decided the make he ensured the paper work was ready when I stepped in and as I was doing the paperwork had another person help explain the car details to my wife. In 2 hours from decision and one hour of our reaching the showroom my wife drove off with the car!!! Wonderful, professional, keep up the good work Marek and Knauz More

The Best Have been a customer of this dealership for over a decade. They are knowlegable, fair, responsive, helpful, and professional in every way...a pleasur Have been a customer of this dealership for over a decade. They are knowlegable, fair, responsive, helpful, and professional in every way...a pleasure to do business with them. More

Professional and accommodating I had an unpleasant experience at the Audi Exchange in Highland Park with two salesmen who seemed uninterested in selling a car to me even though I wa I had an unpleasant experience at the Audi Exchange in Highland Park with two salesmen who seemed uninterested in selling a car to me even though I was a repeat customer there. Consequently, I turned my attention to BMW, built a 430i online and headed off to Knauz. I was fortunate enough to be greeted by Marek who helped me to refine my online build, evaluated my Audi trade-in and ran the numbers. He then offered me a deal that I couldn’t refuse. My feeling is that the Audi dealer wanted to sell whatever was in stock and ordering a built-to-order car was all but out of the question. Marek had a much different approach. Although Knauz did not have the exact car I wanted in stock, he never suggested that I might like something similar that was on the floor. Without hesitation, he wrote the build order, I gave him a small deposit and, just like that, my 430i was in the works. It’s expected to arrive sometime in February and my family and I are very excited. Thank you Marek, thank you Knauz. More

Excellent dealership A little addendum to my earlier review. I would also like to thank Scott for helping me with the financing on the car and laying out a path for a com A little addendum to my earlier review. I would also like to thank Scott for helping me with the financing on the car and laying out a path for a complex license plate transfer among my vehicles. And to John the Genius who taught me alot about the new cars tech and how to use all the tech I was NOT using in my 2013 335 since I never bothered to lean how., More

BMW Genius This is the second car Spencer has helped me set up. His knowledge and patience are so appreciated! No question is too trivial for Spencer. Whether i This is the second car Spencer has helped me set up. His knowledge and patience are so appreciated! No question is too trivial for Spencer. Whether it is via email or in person, his customer service is the best. More

Quick, easy, and honest I knew what I wanted and what I wanted to pay. After negotiating a price the process was professional and pleasant. A pleasure working with my salespe I knew what I wanted and what I wanted to pay. After negotiating a price the process was professional and pleasant. A pleasure working with my salesperson, the business manager and technical advisor. More

New cars purchased—X5 & X4 Rolly Davidson was & continues to be very attentive to our needs and questions. He was very informative & patient during the purchasing process. Rolly Davidson was & continues to be very attentive to our needs and questions. He was very informative & patient during the purchasing process. He continues to be very attentive & has followed up with us to check regarding our purchases. More

Brilliant assistance for newly relocated European customer Rolly made the process of choosing and purchasing a suitable BMW for the criteria given, a very easy and pleasant experience. As a relocated couple f Rolly made the process of choosing and purchasing a suitable BMW for the criteria given, a very easy and pleasant experience. As a relocated couple from Europe, new to the area, he helped us manage the administration side of the purchase with great knowledge, ease and efficiency. Unlike some car dealerships, the service offered was always helpful and constructive, but never pushy and eager for the ‘hard sell’. In addition, all staff we liaised with regarding our purchase from the financial, to the technical, were all helpful. It is from this and our overall experience that we would therefore highly recommend Karl Knauz, in particular to anyone who has relocated from overseas and looking to purchase their first vehicle. Thanks Rolly, it was a pleasure, and we hope to return for a second purchase in the near future. More

repeat customer who enjoys the dealership Great customer relations. I would shop there again with pleasure. And use the same people to help me again. I am very happy with the product. Great customer relations. I would shop there again with pleasure. And use the same people to help me again. I am very happy with the product. More

Used Car Purchase Bought used 328xi from Bob Geisheker today for my 16 year old. Bob was very professional and made the process and experience pleasant. He did great jo Bought used 328xi from Bob Geisheker today for my 16 year old. Bob was very professional and made the process and experience pleasant. He did great job listening to what I was looking for and car up with a car at the price I was looking to spend. More