Karl Knauz BMW
Lake Bluff, IL
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great car buying experience Overall buying experience on BMW X5 was stress free and painless! Great sales reps Yale and Shane both are really customer focused. Yale knew what I a Overall buying experience on BMW X5 was stress free and painless! Great sales reps Yale and Shane both are really customer focused. Yale knew what I am looking for and helped me to find and acquire a nice BMW X5. Yale was busy during one of my visits and Yale asked Shane to help me. Shane is very polite and helpful. I worked mainly with Yale during this sales experience. Yale was very easy to work with, no pressure. Yale & Shane both are courteous and friendly sales reps. More
Great new car buying experience! Excellent all around experience purchasing my new BMW from Knauz with the help of David Benck and team. They went above and beyond to resolve a couple Excellent all around experience purchasing my new BMW from Knauz with the help of David Benck and team. They went above and beyond to resolve a couple of setbacks to make me a happy customer! Highly recommend for your car needs! More
Great sales experience! The sales rep who helped me, Yale Kim, was fantastic. He was very knowledgeable about the vehicle in question. He was always available for questions The sales rep who helped me, Yale Kim, was fantastic. He was very knowledgeable about the vehicle in question. He was always available for questions via phone and email. There was no pressure at any point, which also made the experience that much better. I would highly recommend him! More
Exceeded my expectations. I am from out of state and found my 535i x-drive M-sport on the Knaiz web site. After looking over the details of the car I called the dealership and I am from out of state and found my 535i x-drive M-sport on the Knaiz web site. After looking over the details of the car I called the dealership and spoke with Marek Gryc. He was very helpful and sent me more information about the car. My wife and I drove in and found the car, staff, and the facility well above my expectations. I will definitely be a repeat customer. More
Happy Purchase We purchase a certified pre-owned 2015 435i x drive convertible in March 2018. Even though the dealership was a bit of a drive for us, the experience We purchase a certified pre-owned 2015 435i x drive convertible in March 2018. Even though the dealership was a bit of a drive for us, the experience was well worth it. We found the car that had the options that we wanted, at a fair price. Salesman Shane Lyons could not have been more helpful. Scott Adduci in finance came up with such a great rate and incentives for us that we financed rather than paying cash. "Genius" Spencer Parker handled the delivery by giving us a 'hands-on' orientation that made us feel extremely comfortable with our 'new' vehicle. We highly recommend this dealership! More
Great experience Yale Kim!!! Yale Kim is the best sales rep I experienced getting a ne car. He is courteous and knows not to waste cutomer’s time. I got the best deal ever getting Yale Kim is the best sales rep I experienced getting a ne car. He is courteous and knows not to waste cutomer’s time. I got the best deal ever getting my third X 3 lease. Thank you Yale Kim! More
Exceptional Experience I contacted Matt after several of my friends had highly recommended him. I have been in the market to replace my M4 and add another M to our garage so I contacted Matt after several of my friends had highly recommended him. I have been in the market to replace my M4 and add another M to our garage so I thought I would listen my friends. Let me first make it clear that I haven't ended up getting a new car just yet due to me being in a different state and waiting for BMW's new line up etc but Matt has already provided great level of customer service that I haven't seen recently from any other client advisor. He's very straightforward and knowledgeable guy when it comes to BMWs and unlike many other client advisors he cares about you and what you want instead of just trying to make profit out of a sale. I really hope I'll work a deal with him in the future and in the meantime I highly recommend him to anyone who is in the market for a BMW. More
Guys at BMW were excellent ! From the time we walked in through the time we picked up the car, the guys at BMW were extremely friendly, professional, knowledgeable and accommodati From the time we walked in through the time we picked up the car, the guys at BMW were extremely friendly, professional, knowledgeable and accommodating! More
Very professional people. Matt Pudlo my sales consultant I would recommend him to my friends n relatives , professional, transparent, knowledgeable,what you agreed won’t change Matt Pudlo my sales consultant I would recommend him to my friends n relatives , professional, transparent, knowledgeable,what you agreed won’t change, transaction was smooth and painless , took 30 minuets from signing and go , clean detailed car., one of the nicest person you’ll meet., I’ve tried other dealership before going to knauz bmw., so you know what I mean., so look for him if you want a BMW. More
Very Efficient Experience Needed to get a new car and wanted to get back in a X5. Very efficient process from walking in the door to driving away. Needed to get a new car and wanted to get back in a X5. Very efficient process from walking in the door to driving away. More