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Karl Knauz BMW

Lake Bluff, IL

4.7
1,287 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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407 Skokie Valley Hwy

Lake Bluff, IL

60044

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Showing 1,287 reviews

April 03, 2018

Great car buying experience Overall buying experience on BMW X5 was stress free and painless! Great sales reps Yale and Shane both are really customer focused. Yale knew what I a More

by Thomas
Recommend Dealer
Yes
Employees Worked With
Yale Kim, Shane Lyon
Apr 04, 2018 -

Karl Knauz BMW responded

Thank you so much for your kind words and wonderful feedback Thomas! We truly appreciate it, and are pleased to hear that you had a great experience with us!

April 02, 2018

Great new car buying experience! Excellent all around experience purchasing my new BMW from Knauz with the help of David Benck and team. They went above and beyond to resolve a couple More

by jahunt47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Benck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2018 -

Karl Knauz BMW responded

Thank you so much for your kind words and wonderful feedback! We truly appreciate it, and are pleased to hear that you had a great experience with us!

March 29, 2018

Great sales experience! The sales rep who helped me, Yale Kim, was fantastic. He was very knowledgeable about the vehicle in question. He was always available for questions More

by Peter W Jacobson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yale Kim
Mar 29, 2018 -

Karl Knauz BMW responded

Thank you so much for your kind words and wonderful feedback Peter! We truly appreciate it, and are pleased to hear that you had a great experience with us!

March 28, 2018

Exceeded my expectations. I am from out of state and found my 535i x-drive M-sport on the Knaiz web site. After looking over the details of the car I called the dealership and More

by Randy535
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marek Gryc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2018 -

Karl Knauz BMW responded

Thank you so much for your kind words and wonderful feedback Randy! We truly appreciate it, and are pleased to hear that you had a great experience with us!

March 26, 2018

Happy Purchase We purchase a certified pre-owned 2015 435i x drive convertible in March 2018. Even though the dealership was a bit of a drive for us, the experience More

by DaveC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci, Shane Lyon
Mar 28, 2018 -

Karl Knauz BMW responded

Hi there Dave, thank you for writing this review and providing such wonderful feedback. We appreciate your opinions! It's always a pleasure serving you!

March 25, 2018

Great experience Yale Kim!!! Yale Kim is the best sales rep I experienced getting a ne car. He is courteous and knows not to waste cutomer’s time. I got the best deal ever getting More

by Taehyun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yale Kim
Mar 28, 2018 -

Karl Knauz BMW responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

March 19, 2018

Exceptional Experience I contacted Matt after several of my friends had highly recommended him. I have been in the market to replace my M4 and add another M to our garage so More

by ctuzla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Pudlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2018 -

Karl Knauz BMW responded

I apologize for the delayed response but, thank you so much for your kind words and wonderful feedback! We truly appreciate it!

March 19, 2018

Guys at BMW were excellent ! From the time we walked in through the time we picked up the car, the guys at BMW were extremely friendly, professional, knowledgeable and accommodati More

by CSM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2018 -

Karl Knauz BMW responded

I apologize for the delayed response but, thank you so much for your kind words and wonderful feedback! We truly appreciate it!

March 15, 2018

Very professional people. Matt Pudlo my sales consultant I would recommend him to my friends n relatives , professional, transparent, knowledgeable,what you agreed won’t change More

by EGA of Chicago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Pudlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2018 -

Karl Knauz BMW responded

I apologize for the delayed response but, thank you so much for your kind words and wonderful feedback! We truly appreciate it!

March 09, 2018

Very Efficient Experience Needed to get a new car and wanted to get back in a X5. Very efficient process from walking in the door to driving away. More

by Dealderrateguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Adduci, Shane Lyon
Mar 09, 2018 -

Karl Knauz BMW responded

Thank you so much for your kind words and wonderful feedback! We truly appreciate it! Glad we were able to help!

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