Karl Knauz BMW

Top-Notch Experience From beginning to end, we had a great experience acquiring our first BMW. The entire transaction was professional and they made everything simple. W From beginning to end, we had a great experience acquiring our first BMW. The entire transaction was professional and they made everything simple. We really felt like Knauz staff had our best interest in mind when assisting us through the process. I suspect many have had not so great experiences in car shopping. Don't think twice about walking into this dealership. I now know why they have been in Lake Bluff for 85 years. Thank you Ray, Sam & Doug! More

Purchase on a new X3 I leased my 2nd car from Bob Geisheker this month. His professionalism and advice were excellent. Bob truly understands his customers, I felt very wel I leased my 2nd car from Bob Geisheker this month. His professionalism and advice were excellent. Bob truly understands his customers, I felt very well served. Scott Adduci in the financial services group helped me greatly in the leasing process and helped to optimize my experience. I recommend these people and dealership highly. More

Country Club Experience What a wonderful experience we had when purchasing my very first BMW!! The entire sales staff was super professional and made us feel soooo welcome. What a wonderful experience we had when purchasing my very first BMW!! The entire sales staff was super professional and made us feel soooo welcome. More

Pleasant Car Buying Experience Sam Picchietti was very knowledgeable and provided great support as we searched for our new car. Sam listened to what our priorities for the car were Sam Picchietti was very knowledgeable and provided great support as we searched for our new car. Sam listened to what our priorities for the car were and after working through at least 4 car options was able to guide us to the perfect car choice for us. The entire team was very helpful throughout the entire process. Thanks much! More

Thanks, Luke I visited the dealership last night and met with Lukasz (Luke) Bielanin. I was up-front with Luke and told him I plan to purchase a new car in FL, bu I visited the dealership last night and met with Lukasz (Luke) Bielanin. I was up-front with Luke and told him I plan to purchase a new car in FL, but was looking to get some initial information. Luke was extremely knowledgeable about the cars - and took a lot of time with me - knowing I was not interested in buying a car in IL. He answered all my questions, and gave me much useful information about the car. The following day, I had a follow-up question about one of the cars. He quickly and efficiently looked up the information and shared it with me. Again, he knew I was not going to purchase a car from their dealership. I highly recommend you ask for Luke if you are looking for a BMW. If he was so helpful to me knowing I would not be purchasing a car, I'm guessing he would be great to work with if you were actually planning to purchase one. Thanks, Luke for your excellent job! More

Best car buying experience ever ! Starting with Bob Graziano to Bob G. In sales to Spencer the genius and Doug in finance - my experience was incredible. Bob in sales listened to my ne Starting with Bob Graziano to Bob G. In sales to Spencer the genius and Doug in finance - my experience was incredible. Bob in sales listened to my needs and respected my budget. He then matched me with the perfect car. Doug explained every step of the way of my lease. Spencer was thorough and patient when walking me through the functions of the car. The group at Knauz made my car buying experience easy and enjoyable! More

What a pleasure Recently traded in our 2012 X5 for a 2019 X3 M40i and had the pleasure of working with Rolly Davidson. He was patient, thorough and honest - spent as Recently traded in our 2012 X5 for a 2019 X3 M40i and had the pleasure of working with Rolly Davidson. He was patient, thorough and honest - spent as much time as we needed. A very professional experience. We highly recommend Rolly and Knauz BMW if buying in the North Shore of Chicago - there really is no comparison as he / they exceed expectations- More

forward collison warning does nto work whether it is fair to blame the dealer for what I believe are design flaws in my 2018 MB C300 is questionable. The service mgr. has been very cooperat whether it is fair to blame the dealer for what I believe are design flaws in my 2018 MB C300 is questionable. The service mgr. has been very cooperative but has no way to repair what I believe are design defects by MB. I wrote to Mr. Bill Knauz (the owner) and never even received a reply from him or anyone else! In my opinion, the forward collision avoidance system (AEB) in my 7 mo. old 2018 Mercedes C300 SIMPLY DOES NOT WORK. I special ordered the car with the 997 pkg that includes, Driver Assistance, BAS+, and distronic I have been close enough to stopped or slowed down vehicles on the highway, that it should have at least alerted me (beeped) if not started to auto brake. During my 8,000 miles of driving, I have had cars cut in front of me or turn in front (as they went through a red light) and there has been no alert much less any braking. In addition, I was surprised to find that this vehicle apparently DOES NOT HAVE rear cross traffic alert other than perhaps from 2 feet away. That is, if I am backing up and there is traffic coming from the side, there is no alert! Even worse, if there is a pedestrian BEHIND the car or walking behind it, there is no alert other than if they are 1-2 ‘ away which is much too close to be able to stop. Granted, the rear camera works fine, but if my head is turned to look back as I am backing up, I cannot see the screen on the dash. The MB manual states: “if active brake assist detects that there is a risk of collision, you will BE WARNED VISUALLY AND ACOUSTICALLY. If you do not react AUTONOMOUS BRAKING CAN BE INITIATED IN CRITICAL SITUATIONS.” And further that “autonomous braking works at 4-124mph for moving objects and 4-31 mph for stationary objects.” I have made at least 4 visits to two different MB dealers and all they will tell me is that “their computer shows no problem.” they are unwilling to drive the car to attempt to simulate when AEB should work. All of these are common features on MANY $35,000 vehicles in 2018; I have driven some of them and the alerts and auto braking + rear cross traffic and rear pedestrian alert works very well. MB corporate is incredibly uncooperative which is truly shocking for a company that prides itself on its safety record and reputation. More

Hands down the best experience! Amazing service! We drove from Northeast Wisconsin to purchase our X5 here...and we’re so glad we did! Rolly Davidson made the experience easy as po Amazing service! We drove from Northeast Wisconsin to purchase our X5 here...and we’re so glad we did! Rolly Davidson made the experience easy as possible and quickly welcomed us to the Knauz family. Thanks for the five star service. I plan to come back for future purchases and would recommend this dealership to any of our friends and family! More

Exceptional Experience! I worked with Rolly to order my "made to order" 2019 X5. From start to finish, it was a great experience! He is a great BMW company representative! I worked with Rolly to order my "made to order" 2019 X5. From start to finish, it was a great experience! He is a great BMW company representative! I love my X5! More