Karl Knauz BMW

Car buying CAN be fun! From start to finish to my lesson with the Genius, my experience was easy and actually fun! I will never buy a car anywhere else! From start to finish to my lesson with the Genius, my experience was easy and actually fun! I will never buy a car anywhere else! More

Wonderful seamless transaction all the way through! I picked up the phone and called Knauz to inquire about different BMW cars and lease options. I was put with Sam Picchietti who could not have been mo I picked up the phone and called Knauz to inquire about different BMW cars and lease options. I was put with Sam Picchietti who could not have been more helpful. He spent allot of time with me deciding the right fit and always keeping in mind my budget! I also worked with Scott Adduci and Spencer Parker upon pick up and really appreciated all the time they spent with me. I would definitely recommend Knauz and this team to anyone looking for a new car. More

Patience, Knowledge, Kindness (and some more patience)!!! We had no idea what we wanted to buy (or IF we wanted to buy) when I picked up the phone to call Knauz, knowing they had all of the 3 major brands tha We had no idea what we wanted to buy (or IF we wanted to buy) when I picked up the phone to call Knauz, knowing they had all of the 3 major brands that we were considering for a new vehicle. I was luckily put in contact with Bob Geisheker who was patient on the phone with me as I rambled on about why I was calling. He made me feel heard and not quite as crazy as I thought I sounded; I scheduled an appointment to come and meet with him to look at cars. Over the course of a Friday evening and most of the day Saturday we bounced between Knauz and another dealership but found ourselves coming back to Knauz because of the service and their selections of vehicles as well as their BMW genius who was super knowledgable and patient, Spencer Parker. We were honest with Bob and told him we were looking elsewhere too and at other makes of vehicles. We told him the car was for me but my husband had some opinions too. NOT ONCE did Bob speak to my husband and not me. Explaining every detail of the car during the test drive, Spencer spoke to me. They were kind and courteous and didn't push when we said we were looking at other cars and other dealerships. Alas, we ended up at Knauz anyway where they had the people we liked and the car I loved. Never once did we feel like we should apologize for looking around and they consistently seemed happy that we were there. Bob thoroughly explained pricing and Spencer sat down with me and went over EVERY SINGLE DETAIL of the car and even offered to answer questions moving forward (and answered questions about my husbands car that wasn't even there). Doug in finance was relatable and friendly too! We are in our 40's and this was hands down, the best, and most comfortable, buying experience we have ever been through. Knauz has made us lifelong customers through genuine caring and a thorough knowledge of the product they are selling. More

Friendly and professional Everyone at this dealership is friendly, helpful and very knowledgeable of their products and services. I can always count on them to address the smal Everyone at this dealership is friendly, helpful and very knowledgeable of their products and services. I can always count on them to address the smallest concerns. They even did a complete check of my BMW before our polar vortex this year in Chicago, just to make sure my car was ready for the big freeze. I would recommend this dealership to anyone interested in purchasing a BMW. More

Purchased a CPO 2018 X3 M40i I had been looking into purchasing a 2018 X3 M40i, but was waiting to find a model that had all of the options I wanted. When I found Knauz, I was hap I had been looking into purchasing a 2018 X3 M40i, but was waiting to find a model that had all of the options I wanted. When I found Knauz, I was happy to see how large their inventory was. I stopped in on a Saturday, met Steve, and had honestly the most pleasant car buying experience I have had in my life. Steve and everyone at Knauz were very chill and let me ask as many questions as I had without ever pressuring me to purchase a car. Steve was patient, and spent almost 6 hours with me before I went home with my new car that same day. It was honestly a pleasure to buy a car at Knauz, and will definitely return to buy my future cars. The no pressure, calm, and welcoming atmosphere at Knauz goes a long way! More

New BMW Sam was awesome to work with! His customer service was above par and his knowledge of all the products was impressive. Thanks Sam, love my car! Sam was awesome to work with! His customer service was above par and his knowledge of all the products was impressive. Thanks Sam, love my car! More

New car purchase Extremely seamless process from first contact to final transaction. Rolly Davidson made sure we understood all of the transactions and was very helpf Extremely seamless process from first contact to final transaction. Rolly Davidson made sure we understood all of the transactions and was very helpful with any questions we had. Rolly is very cordial and a pleasure to discuss business with as well as any off topic conversations. Rolly followed up frequently after the sale and made sure if anything needed to be done it would be taken care of. Scott in finance did a great job accommodating us when we made some some last minute changes. Spencer also did a great job explaining some of many options available on our BMW but knew when to stop an not overload us. We look forward to additional training with him More

Excellent communication and service I recently bought a used X3 SUV with Rolly's help. The exact features I was looking for weren't available on the cars on the lot, but Rolly was a goo I recently bought a used X3 SUV with Rolly's help. The exact features I was looking for weren't available on the cars on the lot, but Rolly was a good listener and identified a car that had just come into inventory that was still being processed that might fit the bill. Turns out, the car was what I was looking for. Rolly was efficient and friendly directly answering questions, providing a fair price, quickly, on my trade, going on test drive, and taking care of the paperwork to get the deal done. Quality dealership and staff. More

Great car buying experience!!!! Recently purchased a new 2019 BMW X5 with Rolly's help and it was the best car buying experience I have ever had. Rolly educated me on the brand, the Recently purchased a new 2019 BMW X5 with Rolly's help and it was the best car buying experience I have ever had. Rolly educated me on the brand, the car and answered any questions I had and when it came time to buy, I feel I was given a fair price on both my new purchase and my trade-in, Scott in finance made that process very quick and easy and Brandon at the BMW Genius bar was great in explaining all the functions of my new car Rolly, Scott< brandon and Knauz have earned my customer loyalty going forward. More

A stress free experience We have bought many BMW's from multiple dealerships and our recent purchase of a CPO'd 328xi Sportwagon was easily the best. Steve Kwasman was extrem We have bought many BMW's from multiple dealerships and our recent purchase of a CPO'd 328xi Sportwagon was easily the best. Steve Kwasman was extremely helpful and the entire process was seamless. Doug Kamp in Finance was a pleasure to work with as well. More