Karl Knauz BMW
Lake Bluff, IL
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,287 reviews
Bought certified BMW This was quick and I got exactly what I wanted right away and apparently the best price in the entire country according to auto trader. Service was b This was quick and I got exactly what I wanted right away and apparently the best price in the entire country according to auto trader. Service was better than I ever expected. I will head back when my wife needs a car. More
New Car Purchase My car buying experience here at Knauz BMW was nothing short of amazing! I met with Dave Benk and let him know exactly what I was looking for, he show My car buying experience here at Knauz BMW was nothing short of amazing! I met with Dave Benk and let him know exactly what I was looking for, he showed me that and gave me a few more options that may have sparked my interest but never going as far as pushing me to buy. Nonetheless, I left with my first option and I am completely happy with my new 3 series! Most car buying experiences are horrible and dreading, especially having to sit there all day is no fun. I was in and out in no time! The longest part about this, was me trying to pick which car I was going to leave with! I will definitely return! More
Very pleasant and professional car buying experience. Matt (Leo), is very knowledgeable, professional and willing to answer any questions we had. We would highly recommend him as a top rated BMW sales ad Matt (Leo), is very knowledgeable, professional and willing to answer any questions we had. We would highly recommend him as a top rated BMW sales advisor. More
Great experience for a first time buyer Had a great experience purchasing our X3 from this location. Rolly Davidson was highly accommodating, professional and easy to do business with. He an Had a great experience purchasing our X3 from this location. Rolly Davidson was highly accommodating, professional and easy to do business with. He answered all our questions patiently, provided his thoughts on various relevant topics and it was an absolute pleasure to do business with him. Most importantly, he was fully transparent about the whole process. is openness inspired trust and confidence. When we had to request a couple of last minute changes to schedules, he made it work. It was a hassle-free purchasing experience. Brandon provided a crisp technical walk through of the car that was really helpful. Bob from Sales and Scott from finance were super easy to work with. Overall, this place is highly recommended. Would go here again if I have to make another purchase. - J Sukumar More
I had a wonderful experience leasing my new 430i convertible My salesman David Benck was very patient with me as I test drove different BMW models in order to find the one that best fit my needs. Dave helped me My salesman David Benck was very patient with me as I test drove different BMW models in order to find the one that best fit my needs. Dave helped me find the right car that fit my budget and met my needs. I have been a customer at Knauz since 2000. I will not go to any other BMW dealer. Everyone at the dealership treats me like a valued friend. I wish that all businesses operated like Knauz BMW! More
Easy no hassle car buying experience I called about a used 5 series that was just brought in and an hour later I was at the dealership for a test drive. The car was in great condition an I called about a used 5 series that was just brought in and an hour later I was at the dealership for a test drive. The car was in great condition and already for a test drive when I arrived. Sam told my wife and I everything there was to know about the vehicle before we left the lot and he also showed us many of the features as we were out with the car. My wife and I changed our payment method a few times since we also purchased a house that same weekend and are in the process of moving out of state but Sam and his team were very patient with us and worked through the process with us. We are so grateful to them for the experience that we had here at Knauz. When we arrived to pick up the vehicle, Spencer gave us a detailed walk through of all of the cars features and was also very patient with us as he addressed several of our questions. Lastly, the financial portion that Doug worked on with us was made very easy and he made things very clear to us during the process so that we felt confident in our financing option that we selected. Overall it was a very professional, top notch experience and when we are ready for our next BMW even though we will be out of state, Sam and the Knauz team will be the first place that we look. Thank you to everyone for the great experience and we love our new to us CPO 5 series! More
Car leasing made easy Marek Gryc understood what I was looking for and frequently followed-up with me as I approached the impending end of my current car lease. He never u Marek Gryc understood what I was looking for and frequently followed-up with me as I approached the impending end of my current car lease. He never used any high pressure sales tactics even though he knew I was shopping around. Marek understood that not every available car would be a perfect fit for me. He was well-informed as to the new capabilities of the new 530i. He often expressed great confidence in his Knauz colleagues, which made it clear to me that they function as a team. Spencer Parker truly is a genius and, more importantly, a pleasure to work with. When I left the dealership with my new vehicle I promised not to pester him with questions more than once per month. Scott Adduci, another pleasure to work with, explained all options available to me in an easy to understand manner and gave me the sense that he was looking out for my best interests and not trying to sell every available option and product. All in all, a great experience. More
A fun and low stress buying experience My experience with Leo Palmieri was excellent buying a 5 series. He was very patient (I looked at and drove a variety of cars) and knowledgeable. He My experience with Leo Palmieri was excellent buying a 5 series. He was very patient (I looked at and drove a variety of cars) and knowledgeable. He discussed things with me and listened to me rather than just focusing on trying to get his points in. I need to feel good about the car I bought (as I never really know if I got a deal or not) and Leo and Scott Adduci the credit manager made me feel that way (that last sign off is always uncomfortable for me but he was very patient and really took the time to let me ask my questions even though they were closing for the night). I probably should not have bought the tire and wheel insurance for the run flats from Scott but after leaving it felt like the right thing to do... Leo is a real pleasure to work with and I set my price and he found a way to get there. If you work with Leo you might not buy a car from him but you will be happy with the experience. Good luck. More
Everyone should read this Thank you to everyone that reads this. I would like to express my sincere thanks to the whole staff at Karl Knauz BMW, Lake Bluff IL. In particular R Thank you to everyone that reads this. I would like to express my sincere thanks to the whole staff at Karl Knauz BMW, Lake Bluff IL. In particular Rolly Davidson and Spencer Parker. Long story short, I live in Montana but found the vehicle that I wanted in Lake Bluff. I emailed Karl Knauz dealership and was imeaditly contacted by my new friend Rolly Davidson. He made it a pleasure to buy my vehicle. Within a couple of days I flew to Chicago, got to the dealership and was immediately greeted with a kind and courteous staff led by Rolly. Within a brief time we had a quick lunch together while my car was being attended to and with a smile and a hand shake I was on the road driving my new purchase back to Montana. They even checked up on me as I traveled to make sure my trip was going safely. I honestly couldn't say enough about the effort that was put into my visit to ensure that I didn't travel that far for nothing. I would highly recommend Karl Knauz BMW in Lake Bluff IL if you are thinking about a luxury vehicle and more particular, I would like to suggest you call Rolly if you want the best service available. Chris Peter Montana,,,customer for life. More
2012 135i Recently purchased 135i convertible. Worked with Brock Gordon, he was fantastic. Doug Kamp in finance was super helpful in making the out-of-state tit Recently purchased 135i convertible. Worked with Brock Gordon, he was fantastic. Doug Kamp in finance was super helpful in making the out-of-state title and registration seamless. Plates came to my door FedEx. Beautiful facility, beautiful people. I recently learned that Brock passed away, I felt honored to meet him, brief as it was, he will be a hard act to follow. Rest easy my friend. More