Karl Knauz BMW
Lake Bluff, IL
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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EXCELLENT CAR BUYING EXPERIENCE ! My wife and I have owned 7 BMWs over the last 33 years previous to this current purchase. All but the first one have been serviced exclusively by Kn My wife and I have owned 7 BMWs over the last 33 years previous to this current purchase. All but the first one have been serviced exclusively by Knauz BMW. That relationship grew over the years as the Service Department went above and beyond the call of duty to ensure all work was done in a timely and professional manner. We have never had an issue where we had to return to rectify any repair work. That led us to begin to purchase our cars from them whenever possible. This latest purchase was skillfully handled by Sam Picchietti. Sam, along with finance manager Scott Adduci made the transaction smooth. From introduction thru sale, Sam's professionalism and friendly demeanor made us reaffirm our loyalty to this dealership. Sam even delivered our other BMW (in for service) the same day we purchased our 8th BMW. We live 40 miles from the dealership....NOW THAT IS EXCEPTIONAL PERSONABLE SERVICE !!!! We feel Sam deserves SIX STARS! More
X3 M40i purchase Purchased my second vehicle from Knauz BMW. Marek made the trade in and new vehicle purchase a breeze. Very thorough and professional. I highly rec Purchased my second vehicle from Knauz BMW. Marek made the trade in and new vehicle purchase a breeze. Very thorough and professional. I highly recommend Knauz and Marek Gryc. More
2020 BMW X4 M40i Lease Really terrific experience, from getting a fair value on my trade-in to finding a common ground on lease terms, and everything in between. Worth men Really terrific experience, from getting a fair value on my trade-in to finding a common ground on lease terms, and everything in between. Worth mentioning I had an 11th hour change of heart when it comes to the new car color (custom built) and they were more than accommodating. Couldn't be happier with the outcome - thank you Sam Picchietti, Curt Laczniak, and the rest of the team! More
Amazing Shopping Experience! We recently bought our second BMW from Knauz and could not be happier with our shopping experience. We went in to check out the new X7 and were very We recently bought our second BMW from Knauz and could not be happier with our shopping experience. We went in to check out the new X7 and were very impressed by Sam's knowledge of the new X7 model. He went through many of the features in detail and answered all of our questions. We were initially planning on shopping around for different brands, but after one visit with Sam we decided to purchase the truck from Knauz and not waste our time going to see other cars/dealers. The entire process was very smooth and Sam and Scott made it extremely easy for us from beginning to end. Sam was very accommodating with our schedule, and was able to get us a great deal we couldn't refuse. Scott did an excellent job explaining all the financing options and was very quick processing the paperwork. Thank you for making the car buying experience so easy and enjoyable for us! More
Excellent customer care I have purchased several cars from Karl Knauz BMW over the years and have always found the process to be flawless. The sales and finance staff are kno I have purchased several cars from Karl Knauz BMW over the years and have always found the process to be flawless. The sales and finance staff are knowledgeable and helpful. They always go the extra mile to ensure customer satisfaction. I highly recommend this dealership. More
Staff was very knowledgeable and accommodating. All questions were answered satisfactorily. My wife and I purchased a very special “niche” car at a great price. Well done. questions were answered satisfactorily. My wife and I purchased a very special “niche” car at a great price. Well done. More
Mr. Leo Palmieri We got a new 2019 BMW X3 in September 2019. Leo was a joy to work with. We visited the Knauz multiple times before we made our decision. Leo was alway We got a new 2019 BMW X3 in September 2019. Leo was a joy to work with. We visited the Knauz multiple times before we made our decision. Leo was always happy to see us and never pressured us into "buying today". I would highly recommend working with Leo Palmieri. More
Awesome dealership - awesome people. Awesome dealership - awesome people. Sam Picchietti (client advisor) is a super nice guy and very helpful; car tech's knew their stuff when showing m Awesome dealership - awesome people. Sam Picchietti (client advisor) is a super nice guy and very helpful; car tech's knew their stuff when showing me the controls; and, financing (Scott Adduci) wasn't pushy with selling me the extras - they even gave me a better rate than what I went in with! Much nicer than Northfield BMW - will always go back to Knauz for my cars. More
Excellent experience in all ways! Who new that procuring a new BMW could actually be a fun and rewarding experience? Steve was incredibly user friendly. He was patient, listened to m Who new that procuring a new BMW could actually be a fun and rewarding experience? Steve was incredibly user friendly. He was patient, listened to my needs and interests and set me up with the right car at the right price. Working with his team including Doug and Cesar also gave me confidence that Knauz and its employees are total professionals. I would highly recommend. More
Great experience Clear information during the fact finding stage with no pressure followed by a great buying experience and customer service once I decided to make the Clear information during the fact finding stage with no pressure followed by a great buying experience and customer service once I decided to make the purchase More