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Karl Knauz BMW

Lake Bluff, IL

4.7
1,287 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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407 Skokie Valley Hwy

Lake Bluff, IL

60044

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Showing 1,287 reviews

October 28, 2019

EXCELLENT CAR BUYING EXPERIENCE ! My wife and I have owned 7 BMWs over the last 33 years previous to this current purchase. All but the first one have been serviced exclusively by Kn More

by Apoteke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Zndersic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Rolain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Laczniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci, Shane Lyon
Dec 02, 2019 -

Karl Knauz BMW responded

Hi there, thank you for writing this review and providing such wonderful feedback. We strive to make our customers' experiences great from sales to service and everywhere in-between; we are extremely pleased to hear that you've continually had great experiences with Knauz BMW. We appreciate your loyalty! It's always a pleasure working with you!

October 22, 2019

X3 M40i purchase Purchased my second vehicle from Knauz BMW. Marek made the trade in and new vehicle purchase a breeze. Very thorough and professional. I highly rec More

by tlehman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marek Gryc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
Dec 02, 2019 -

Karl Knauz BMW responded

I apologize for the delayed response but, thank you so much for your kind words! We truly appreciate it. Congratulations on your X3 M40i. Such a cool SUV!

October 20, 2019

2020 BMW X4 M40i Lease Really terrific experience, from getting a fair value on my trade-in to finding a common ground on lease terms, and everything in between. Worth men More

by Kasia1018
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curt Laczniak
Dec 02, 2019 -

Karl Knauz BMW responded

I apologize for the delayed response but, thank you so much for your kind words! We're extremely pleased to have been able to assist you in your purchase and we're glad everything came together. Congratulations on your X4 M40i; welcome to the Knauz ///M family!

October 16, 2019

Amazing Shopping Experience! We recently bought our second BMW from Knauz and could not be happier with our shopping experience. We went in to check out the new X7 and were very More

by LetyAguilar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
Dec 02, 2019 -

Karl Knauz BMW responded

I apologize for the delayed response but, thank you so much for your kind words and wonderful feedback! We love hearing comments like this. Thank you for coming to us and congratulations on your new X7. Safe and happy travels!

October 13, 2019

Excellent customer care I have purchased several cars from Karl Knauz BMW over the years and have always found the process to be flawless. The sales and finance staff are kno More

by NSmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Karl Knauz BMW responded

I apologize for the delayed response but, thank you so much for your kind words and wonderful feedback! We're beyond pleased to hear that you always have a good experience with us!

October 09, 2019

Staff was very knowledgeable and accommodating. All questions were answered satisfactorily. My wife and I purchased a very special “niche” car at a great price. Well done. More

by DaleTheRail
Recommend Dealer
Yes
Employees Worked With
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Karl Knauz BMW responded

I apologize for the delayed response but, thank you so much for your kind words and for taking the time to leave this review! If it's a niche car, we understand that finding the right one can be difficult. We're very glad to hear we were able to help. Enjoy the car!

September 30, 2019

Mr. Leo Palmieri We got a new 2019 BMW X3 in September 2019. Leo was a joy to work with. We visited the Knauz multiple times before we made our decision. Leo was alway More

by D.Fiore
Recommend Dealer
Yes
Employees Worked With
Leo Palmieri
September 17, 2019

Awesome dealership - awesome people. Awesome dealership - awesome people. Sam Picchietti (client advisor) is a super nice guy and very helpful; car tech's knew their stuff when showing m More

by kpkrol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
September 13, 2019

Excellent experience in all ways! Who new that procuring a new BMW could actually be a fun and rewarding experience? Steve was incredibly user friendly. He was patient, listened to m More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kwasman
September 10, 2019

Great experience Clear information during the fact finding stage with no pressure followed by a great buying experience and customer service once I decided to make the More

by rworden
Recommend Dealer
Yes
Employees Worked With
Steve Kwasman
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