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Karl Knauz BMW

Lake Bluff, IL

4.6
1,293 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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407 Skokie Valley Hwy

Lake Bluff, IL

60044

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Showing 1,293 reviews

January 01, 2021

Have been shopping for a used BMW 5 series for awhile and visited various car dealers with my whole family. My whole family agreed that we were happy to have found Karl Knauz dealer, where we met Sam Picchi More

by Joon L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
Jan 04, 2021 -

Karl Knauz BMW responded

Hi Joon, thank you for taking the time to leave this review. We're so glad to hear how much you enjoyed working with Sam to purchase your new 5 Series! Providing great customer service is extremely important to us, so we're thrilled to receive your comments. Congratulations on your new BMW! We're very thankful for your recommendation & we're looking forward to the next opportunity to work with you!

December 30, 2020

Bought an X5 from Spencer , who was knowledgeable and very professional. The handover was done by Brandon. Both young men have great product knowledge and are very pleasant to do business with. I am sur More

by James.bell
Recommend Dealer
Yes
Employees Worked With
Dave Benck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Karl Knauz BMW responded

Hi James, thank you for leaving this review. We're so glad to hear that you had such a wonderful experience working with Spencer & Brandon! We strive to provide great service, so your comments are much-appreciated. Congratulations on your new X5 & thanks again for reaching out to us! We'll see you next time!

December 27, 2020

Buying a car from Rolly Davidson is a pleasure! Rolly listens to your needs/wants, knows his products well, and is able to answer any questions you may have. Rolly is trust worthy, demonstrates integrit More

by pfherr93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Karl Knauz BMW responded

Hi there, thank you for leaving this review. We're so glad glad to hear that Rolly's expertise & customer-focused demeanor helped make your experience so enjoyable! We strive to provide great service, so we're thrilled to hear that your last three purchases have been so positive. Congratulations on your new BMW & thanks for being part of the Knauz family! We'll see you next time!

December 27, 2020

Rolly is an excellent salesman. He went above and beyond to get the deal done. My wife is very picky and Rolly's easygoing personality and having the color she likes helped a lot. Rolly is knowledgeable and More

by Bashar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Karl Knauz BMW responded

Hi Bashar, thank you for leaving this review. We're so glad to hear that you & your wife enjoyed your experience working with Rolly! We strive to provide great customer service, so comments like yours are always rewarding to receive. Congratulations on your new BMW! We appreciate you reaching out to us & we're looking forward to your next visit!

December 26, 2020

Last week we purchased our 5th vehicle through Knauz BMW. Our client advisor was Rolly Davidson, who we have used on each of our five purchases. On all of our purchases, including this last one, Rolly Davids More

by sheldon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Karl Knauz BMW responded

Hi Sheldon, thank you for taking the time to leave such a detailed & thoughtful review. We're thrilled to hear that you had another great experience working with Rolly & Bob! Fostering long-lasting relationships & providing great service is very important to us, so we're thrilled to receive your feedback. We appreciate your business over the years, as well as your recommendation. Congratulations on your new BMW! We're looking forward to your next visit!

December 22, 2020

I bought a Certified pre-owned BMW remotely. Spencer Parker, the sales agent, was prompt, respectful and diligent. He was easy to work with even during negotiations. Overall a very good experience. More

by SHAHRIARS
Recommend Dealer
Yes
Employees Worked With
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Karl Knauz BMW responded

Hi there, thank you for leaving this review. We're very glad to hear that your experience working with Spencer was so enjoyable! We always appreciate feedback & comments like yours are so rewarding to receive. Congratulations on your new BMW & thanks again for reaching out to us!

December 21, 2020

Buying a car from Knauz was a great experience. Rolly Davidson was wonderful to work with. He knew I just wanted to buy a car and move on with my life. He made sure the process was easy, fast and painl More

by HSM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
Dec 22, 2020 -

Karl Knauz BMW responded

Hi there, thank you for leaving this review. It's great to hear that Rolly was such a pleasure to work with! We strive to make things easy & efficient, so we're very glad to receive your comments. Congratulations on your new BMW & thanks again for the wonderful rating! We'll see you next time!

December 20, 2020

Rolly made sure that the leasing process was clear and to my liking also the whole paperwork was done in less than 2 hours which was a first for me when it comes to acquiring a car. I would totally buy my ne More

by Everardo Santamaria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Karl Knauz BMW responded

Hi Everardo, thank you for taking the time to leave this review. We're so glad to hear that Rolly helped make your experience so efficient & enjoyable! We strive to provide great service in a timely manner, so your feedback is greatly appreciated. Congratulations on your new BMW! Thanks again for the great rating & thank you for being part of the Knauz BMW family!

December 14, 2020

I recently lease BMW X3. It was amazing experience, as usual. My forth car with absolutely the best sales person Howard Kraus. This year is special and Howard did everything he could, to take of me as fas More

by svetazharova
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Kraus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Karl Knauz BMW responded

Hi Sveta, thank you for reaching out to us. It's great to hear that you had another great experience working with Howard & that Luke helped you get familiarized with all the features on your new X3! We always appreciate feedback, but comments like yours are especially rewarding to receive. Thanks again for your review & congratulations on your new BMW! Happy Holidays to you, as well!!

December 12, 2020

An easy and pleasant car buying experience for me. In particular, Rolly Davidson was kind and engaging making my recent vehicle purchase a breeze. I will gladly work with him for future vehicle purchase More

by BMWFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Karl Knauz BMW responded

Hi there, thank you very much for reaching out to us about your experience. We're so glad to hear that Rolly made your transaction so smooth & hassle-free! Congratulations on your new BMW & thanks again for your feedback! We'll see you next time!

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