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Karl Knauz BMW

Lake Bluff, IL

4.6
1,289 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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407 Skokie Valley Hwy

Lake Bluff, IL

60044

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Showing 1,289 reviews

August 24, 2021

I have been dealing with Knaus for over twenty years, having purchased 5 BMW convertibles from them and having all of them serviced by their service team. All of my experiences have been both positive More

by kohara65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Zndersic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Rolain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marek Gryc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristy Murphy
Aug 24, 2021 -

Karl Knauz BMW responded

Hi there, thank you for taking the time to reach out to us. We're so glad to hear that you've been met with such consistently great experiences working with us over the years! Providing excellent service & fostering lasting relationships is extremely important to us, so we're thrilled to receive your comments! We appreciate your business, as well as your kind words. We're looking forward to your next visit!

August 19, 2021

We just bought our 2nd BMW from Sam Picchietti. Sam was wonderful to work with! The entire process was fabulous. I recommend Sam and Knauz. More

by laurahennessy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
Aug 19, 2021 -

Karl Knauz BMW responded

Hi Laura, thank you very much for leaving this review. We strive to ensure that every visit is as enjoyable & productive as possible, so we're thrilled to receive your comments about your experience working with Sam! Thank you for your kind words, & congratulations on another new BMW! We hope you're loving your new car & we're looking forward to your next visit!

August 12, 2021

I recently purchased a 2021BMW from Bob Geisheker, this is the second car that I have purchased from Bob. Both of these transactions have been great and Bob is the reason why, he’s the best. Thank you Bob. More

by jimwin70
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Karl Knauz BMW responded

Hi there, thank you very much for taking the time to reach out to us. We're thrilled to hear how much you've enjoyed working with Bob over the years! Ensuring that our clients are met with consistently great service is our top priority, so it's wonderful to receive your comments. Congratulations on your newest BMW & thank you for recommending us! We're looking forward to your next visit!

August 03, 2021

Knouz BMW the best dealership i dealt with. Service always outstanding and advisors just the pleasure works with. Sam Piccheietti was polite , attentive and knowledgeable. I’ll be back! More

by algina19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Karl Knauz BMW responded

Hi Gina, thank you very much for sharing your thoughts! We're thrilled to receive your feedback about your experience working with Sam & the rest of our team! We strive to provide friendly, transparent service, so it's wonderful to receive your comments. Thanks again for reaching out; we're looking forward to your next visit!

July 25, 2021

I was researching BMWs when I found one at Knauz. They were prompt in responding to my inquiry about a vehicle on their lot. They were fair when I came to working with me and my family in regards to the t More

by Law521
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
Jul 26, 2021 -

Karl Knauz BMW responded

Hi there, thank you for taking the time to leave this review. We strive to provide friendly & helpful service in a low-pressure environment, so we're thrilled to receive your comments about your experience working with Scott & Sam! Congratulations on your new BMW & thank you for your business. We appreciate you reaching out to us & we're looking forward to your next visit!

July 12, 2021

I contacted Karl Knauz BMW via the web expressing interest in a certified 540...Rolly called me back within minutes. He explained the car was new to inventory and would need to go through the certif More

by Hammer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Karl Knauz BMW responded

Hi there, thank you for taking the time to share your experience with us. It's wonderful to hear how helpful & responsive Rolly was throughout the entire process! We strive to ensure that our clients are met with timely & hassle-free service, so we're thrilled to receive your feedback about your visit. Congratulations on your new Certified 5 Series! We greatly appreciate your business & we're looking forward to the next opportunity to work with you!

July 09, 2021

Bob G. was wonderful to work with from start to finish. We would never consider anywhere but Karl Knauz. All that work there are amazing. More

by Mary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Zndersic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
Jul 09, 2021 -

Karl Knauz BMW responded

Hi Mary, thank you for reaching out to us. We're so glad to hear that Bob, Scott, & Jeremy were all such a pleasure to work with! We strive to foster long-lasting relationships, so we're thrilled to receive your comments. Congratulations on your new BMW! We're looking forward to your next visit!

July 09, 2021

We have purchased many cars from Knauz and Bob Geisheker . Every transaction is painless and incredibly professional! Bob is a true gem and highly recommended! More

by Adam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
Jul 09, 2021 -

Karl Knauz BMW responded

Hi Adam, thank you for leaving this review. We're thrilled to hear that you've had such consistently-great experiences working with Bob, Scott, & Luke! We greatly appreciate your business over the years, as well as you taking the time to reach out to us. Congratulations on your most recent BMW! We'll see you next time!

June 24, 2021

This was my first car purchase in a long while, but Rolly made it incredibly easy to buy my new (to me) 3 series. The car is beautiful, and Knauz did a terrific job with it. Scott made financing easy to unde More

by KC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
Jun 28, 2021 -

Karl Knauz BMW responded

Hi there, thank you for taking the time to share your experience with us. We're thrilled to hear that Rolly, Alex, & Scott were all such a pleasure to work with! We strive to ensure that every visit is as enjoyable & efficient as possible, so it's wonderful to receive your comments. Congratulations on your 3 Series & thanks again for leaving this review. We appreciate your business & we're looking forward to your next visit!

June 23, 2021

I have not purchased a car for over 12 years. I am extremely grateful I went to Knauz BMW to purchase my new X3. Rolly Davidson is the reason I purchased from Knauz and not another dealer. He is profe More

by R.R.
Recommend Dealer
Yes
Employees Worked With
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
Jun 23, 2021 -

Karl Knauz BMW responded

Hi there, thank you very much for taking the time to leave this review. We're so glad to hear that Rolly, Scott, & Luke helped make your purchasing experience so straight forward & enjoyable! Ensuring that our clients are met with great service in a low-pressure environment is our top priority, so we're thrilled to receive your kind words. Congratulations on your new X3! We appreciate your business, as well as you taking the time to leave this review. Enjoy your new BMW!

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