
Karl Knauz BMW
Lake Bluff, IL
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Knauz BMW is our local family! thatis exactly how we feel!!! Their service level is EXCEPTIONAL and the pricing on their vehicles are agressively competitive which gives them an exceptional edge!!! feel!!! Their service level is EXCEPTIONAL and the pricing on their vehicles are agressively competitive which gives them an exceptional edge!!! We worked with Dan Wright who helped us for over a month to find our dream car (which we found and purchased)! Dan is an amazing, honest and exceptional person who has knowlegde regarding their products and services and he KNOWS his customers!!!! Dan;s particular service to us is what drove us to go to Knauz for the purchase of our vehicle. We thank Dan for helping us find our dream car and for working with us to make us sooo happy!!! We will purchase our vehicles in the coming years from Knauz becasue of Dan!!!! We also worked with Jeremy Zndersic who services our vehicles every time we go to Knauz. Jeremy's service is impeccable as it relates to timeliness, follow up, and accomodating our requests. His is exceptional in what he does for customers like me and my family! Like I said, Knauz is partof our family now and we are thankful that they exist. EXCEPTIOANL SERVICE LEVEL and HONESTY!!!! Thank you for giving us the opportunity to write this review, I strongly recommend customers to drop by and meet Dan Wright for the purchase of their vehicle or service their car and see Jeremy Zndersic. Sabah Zaman More
Judy was great to work with and made the car buying experience worthwhile. I was out in the market looking at all types of cars (SUV, sedans, different makes) and right when I walked in Judy took me th experience worthwhile. I was out in the market looking at all types of cars (SUV, sedans, different makes) and right when I walked in Judy took me the car I ended up driving home. I had worked with Judy in the past, but the individual buying the car ended up going to another dealer - this had nothing to do with KNAUZ or Judy. Judy listens to you and identifies with what you 'really' need. She won't oversell or pressure and make car buying enjoyable! I will definitely be back! More
My experience with Karl Knauz BMW and Judy Powell was nothing short of flawless. Judy is knowledgeable, courteous and very professional. She helped me every step of the way and I am very happy with my ch nothing short of flawless. Judy is knowledgeable, courteous and very professional. She helped me every step of the way and I am very happy with my choice. I would highly recommend Karl Knauz and Judy to anyone interested in "the ultimate driving machines" ;) More
Judy Powell was outstanding. She listened to my situation and what I was looking for in a new BMW. She immediately steered me to the perfect car for me, then explained why it was perfect. I thought a 3 seri and what I was looking for in a new BMW. She immediately steered me to the perfect car for me, then explained why it was perfect. I thought a 3 series might be too small, but she quickly pointed out the differences in the new 3 series and how the new size and features of that particular car would work for me. She throughly reviewed all the features and absolutely knew her product from top to bottom. I test drove that car and never looked at another. Interestingly, I had reviewed the Knauz inventory before my visit and had written down the stock numbers about eight different cars in inventory that I thought might work for me. I had highlighted one however that based on it's description seemed perfect. Only after I had purchased the car Judy had steered me to, did I discover that I had purchased the car I had highlighted. Great job Judy, it was a pleasure to work with you. Knauz is lucky to have you on board! B.H. More
Judy went above and beyond from the very first time she approached us in the dealer to ensure that OUR needs and desires were the number one priority in all of our interactions. She was responsive to our e approached us in the dealer to ensure that OUR needs and desires were the number one priority in all of our interactions. She was responsive to our evolving requests ultimately leading to the selection of a vehicle ideally suited for our family. Through all of this, Judy was extremely pleasant and professional at all times--making this an exceptional experience. More
Judy took over from another salesperson and did an outstanding job. Delivery was great and a good experience. She took all the time necessary to make sure the process went well. She even assisted in g outstanding job. Delivery was great and a good experience. She took all the time necessary to make sure the process went well. She even assisted in getting our leased MB back to the other dealership. Steve did a great job processing all the financial paperwork and going through all the options. Overall great experience and expect it to continue with Knauz. More
I was considering purchasing a BMW and Knauz was my first stop. I met Judy Powell and she took the time to listen to what I was looking for and within a few minutes had a car that had 99% of my "wish list" stop. I met Judy Powell and she took the time to listen to what I was looking for and within a few minutes had a car that had 99% of my "wish list" waiting to be test driven. This also happened to be right in the price range that I was looking for. Her explanations of the pros and cons of different features was thorough, as was her commitment to me choosing the right car, not just the most expensive one. Since the purchase Judy has followed up with me to make sure I am happy with my purchase. I would highly recommend her to anyone who's looking to purchase a BMW. More
I had an unfortunate problem that required BMW to buy back my car due to serious engine problems. The entire service team at Knauz, especially Jeremy and James were terrific in both explaining my pr back my car due to serious engine problems. The entire service team at Knauz, especially Jeremy and James were terrific in both explaining my problems, and keeping me up to date on possible repairs. When it became clear that the car couldn't be fixed, my salesperson Judy Powell was outstanding. She helped me with the ordering, kept me up to date with the progress of the car, and did a great job with delivery More
We can not thank Judy Powell enough for all of her outstanding work to help us with a gret deal on a new x1. She was relentless to ensure that we were able to find the vehicle we were looking for at a outstanding work to help us with a gret deal on a new x1. She was relentless to ensure that we were able to find the vehicle we were looking for at a very fair price. Judy even was willing to come in on her day off to be sure that we could complete the sale to ensure that we could take advantage of all the incentives that were available. Judy is a true professional and provides the highest level of customer service that I have ever received. Judy, her manager Bob, and the finance team provided great support throughout the process. We have been long time customers of Knauz because of the exceptional service provided from sales to maintance. We highly recommend Knauz and be sure to ask for Judy! More
My experience with Judy Powell was awesome. She was very friendly and helpful. I was very pleased with her service. I will reccommend friends and family members. A great sales person. friendly and helpful. I was very pleased with her service. I will reccommend friends and family members. A great sales person. More