Karl Knauz BMW

Judy was very helpful advising us on selection of the new car and financing instruments to best meet our needs . We are very happy and enjoy our new car now. I very much appreciate Judy’s patience and time s car and financing instruments to best meet our needs . We are very happy and enjoy our new car now. I very much appreciate Judy’s patience and time spent with us explaining various options and answering various additional questions with additional information requests on time. Judy is truly trusted and reliable advisor. More

Judy Powell did a terrific job of listening to my needs and finding the perfect car for me and my family. Upon delivery she went through every feature of my X1 to be sure I was comfortable with all aspects and finding the perfect car for me and my family. Upon delivery she went through every feature of my X1 to be sure I was comfortable with all aspects of the car, as I had not owned BMW in the past. I would whole heartedly recommend Judy! More

Judy Powell, one of the employees of this dealership, just so good, we took test drive the BMW M3 and purchase the car right after that. Great dealer. just so good, we took test drive the BMW M3 and purchase the car right after that. Great dealer. More

Our third BMW from Knauz. Here is why: great salesperson, take home test drive, ease of process of purchase, timely, creative delivery, follow-up, wonderful service department, and overall well run dealer. take home test drive, ease of process of purchase, timely, creative delivery, follow-up, wonderful service department, and overall well run dealer. More

I went to see the car but the way she explained and convinced me to buy.. it's too great... Sales process went very smooth and had a great experience. convinced me to buy.. it's too great... Sales process went very smooth and had a great experience. More

Judy was a pleasure to deal with. She was courteous, knowledgable, and fair. She worked hard to find the right vehicle for me, and then worked with me to get to an agreeable price. She was kind enough t knowledgable, and fair. She worked hard to find the right vehicle for me, and then worked with me to get to an agreeable price. She was kind enough to follow up the next day, and make herself available anytime to help me work out the complex electronics. More

I have purchased two previous BMWs from Knauz over the past 7 years - both from the same sales person. Yesterday, I came in, and asked for an available sales person who could help me place an order for past 7 years - both from the same sales person. Yesterday, I came in, and asked for an available sales person who could help me place an order for a European Delivery 5-series model. I was introduced to someone(the whole experience made me forget his name), we sat down, and I told him what I was willing to pay for the European delivery car, based upon my previous purchase. He took to the sales manager(did not say his name), and after 5 mins or so came back and told me that I got luck last time and they are not willing to do the same deal again. He said the sales manager was willing to offer only a $1,000 discount. I asked him if they realized that I purchased 2 cars from them and brought all my 3 BMWs to service there - he said that yes, the sales manager looked at my history with the dealership. I was floored. I asked him if the sales manager was not even willing to come out and have a conversation with me - he said no. After that, I got up a left. That arrogance and lack of relationship management has put me off to the point that I wouldn't buy a car from them if they even offered it at cost. More

Judy took over from another salesperson, as he was busy with another customer, and did an outstanding job. Judy took the time to find exactly what I was looking for, even though the car I wanted wasn't on with another customer, and did an outstanding job. Judy took the time to find exactly what I was looking for, even though the car I wanted wasn't on the dealer's lot. Delivery was fairly short and easy, and was also a good experience. She took all the time necessary to make sure the process went well. Had some major issues with the car I purchased, and Judy made sure that BMW did the right thing in order to solve the issues. I've never had a salesperson care about their customer so much. Knauz is an excellent dealership (both sales and service) and I highly recommend working with Judy to purchase or lease your next vehicle. More

Knauz BMW is our local family! thatis exactly how we feel!!! Their service level is EXCEPTIONAL and the pricing on their vehicles are agressively competitive which gives them an exceptional edge!!! feel!!! Their service level is EXCEPTIONAL and the pricing on their vehicles are agressively competitive which gives them an exceptional edge!!! We worked with Dan Wright who helped us for over a month to find our dream car (which we found and purchased)! Dan is an amazing, honest and exceptional person who has knowlegde regarding their products and services and he KNOWS his customers!!!! Dan;s particular service to us is what drove us to go to Knauz for the purchase of our vehicle. We thank Dan for helping us find our dream car and for working with us to make us sooo happy!!! We will purchase our vehicles in the coming years from Knauz becasue of Dan!!!! We also worked with Jeremy Zndersic who services our vehicles every time we go to Knauz. Jeremy's service is impeccable as it relates to timeliness, follow up, and accomodating our requests. His is exceptional in what he does for customers like me and my family! Like I said, Knauz is partof our family now and we are thankful that they exist. EXCEPTIOANL SERVICE LEVEL and HONESTY!!!! Thank you for giving us the opportunity to write this review, I strongly recommend customers to drop by and meet Dan Wright for the purchase of their vehicle or service their car and see Jeremy Zndersic. Sabah Zaman More

Judy was great to work with and made the car buying experience worthwhile. I was out in the market looking at all types of cars (SUV, sedans, different makes) and right when I walked in Judy took me th experience worthwhile. I was out in the market looking at all types of cars (SUV, sedans, different makes) and right when I walked in Judy took me the car I ended up driving home. I had worked with Judy in the past, but the individual buying the car ended up going to another dealer - this had nothing to do with KNAUZ or Judy. Judy listens to you and identifies with what you 'really' need. She won't oversell or pressure and make car buying enjoyable! I will definitely be back! More