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Karl Knauz BMW
Lake Bluff, IL
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Judy Powell managed our purchase with care and confidence. She followed up with us as our car matured, invited us to consider buying and ultimately offered a deal we had to take. Her positive and confidence. She followed up with us as our car matured, invited us to consider buying and ultimately offered a deal we had to take. Her positive and relaxed demeanor made the process pleasant and engaging. At the end of the day the transaction was still the trade in of one car and the purchase of another. It is always wise to know what your car is worth before you show up to do a transaction. We did have a serious discussion with the specialist for trade-ins which ultimately worked out favorably. Judy's thoughtful manner and engaging spirit helped a lot to get the transaction done. More
My experience at Knauz BMW was my first experience purchasing a BMW. Not only is this the best dealership in terms of price but their staff was second to none. This being my first car and having milit purchasing a BMW. Not only is this the best dealership in terms of price but their staff was second to none. This being my first car and having military affiliation they strove to help me in any way possible. Specifically Judy Powell was extremely knowledgable in all vehicles that were shown to us and has become a frequent contact asking how my new BMW is! I highly recommend interested buyers to take interest in their offered courtesy vehicles and their competitive pricing that Knauz offers. One other thing to note is the service that is given with any purchase. Their dealership gives free car washes at any time and will literally make your car look as good as the day you drove it off the lot. More
My experience with Judy Powell at Knauz BMW was remarkable to say the least. She was very helpful, punctual, and accommodating to the point of seriously expediting the process of buying a new BMW. remarkable to say the least. She was very helpful, punctual, and accommodating to the point of seriously expediting the process of buying a new BMW. She was able to sell me a car at a very, very friendly price. Working with Judy was a genuine pleasure and I can say with all honesty that I look forward further business relations with Knauz BMW. More
Judy is just amazing from the moment you sit down with her she makes you feel as part of her family. Judy is able to make a car buying experience smooth and fun. She really listen to the costumer and deli her she makes you feel as part of her family. Judy is able to make a car buying experience smooth and fun. She really listen to the costumer and delivers on what you are looking for in a dream car. When looking for a sales rep look for the best, look for Judy Powell. More
Amaizing customer service, the attention to detail provided really show you their professionalism on everything they do. I want to point out the extraornidary service provided by Judy Powell, without provided really show you their professionalism on everything they do. I want to point out the extraornidary service provided by Judy Powell, without any doubt Judy is the BEST sales representatives I have ever work with when buying a car. More
Judy was one of the most experienced and knowledgable Car Sales Reps I've ever worked with. My 16 year old Grandson was with me when I picked the car up. He was so impressed he said he would buy a car from Sales Reps I've ever worked with. My 16 year old Grandson was with me when I picked the car up. He was so impressed he said he would buy a car from her in the future. Fun experience. More
My husband and I have been exceptionally fortunate to work with a great team of employees at Karl Knauz Motors. Everything from maintenance and service on our older model 2005 BMW X5 to the recent trade work with a great team of employees at Karl Knauz Motors. Everything from maintenance and service on our older model 2005 BMW X5 to the recent trade in and purchase of our new 2013 X5. In making this new car purchase, we briefly thought about changing to a different car manufacturer. For all the right reasons we decided to stay with BMW and very glad we did. Judy Powell (our new car salesperson) along with Steve Kwasman (Business Manager) gave us every confidence to know all the financial numbers that go along with making this type of purchase. No hidden numbers, transparent and easy to understand the purchase price of this vehicle. We want to thank Judy for her professionalism. Her knowledge, experience, patience and detail in allowing this sale to work for us is immeasurable. 100% integrity all the way! And our thanks to Steve Kwasman. If you must sign a financial contract in making your vehicle purchase, he might just be the perfect guy to work with. He was for us! We are very happy with our decision to make this new car purchase from Knauz and will continue our service and maintenance program with them. It takes a professional team to make that happen. More
After doing much research, I narrowed it down to a couple vehicles that I wanted to test drive before I made my purchase. I walked into Knauz on a weekday afternoon and Fadwa Charnitski walked up to assist vehicles that I wanted to test drive before I made my purchase. I walked into Knauz on a weekday afternoon and Fadwa Charnitski walked up to assist me with a great big smile. What a pleasant surprise! I've never dealt with a sales associate as knowledgable and down-to-earth as she! After I test drove the car's, I needed some time to weigh my options. She completely understood as she knew this car was a large and important purchase to me. She never pushed me and made me feel completely at ease. A couple days later, I was ready to make my purchase. Fadwa helped make the process incredibly easy, quick, and helped me get into my new BMW at a great price. She sets the bar for all. Will definitely be purchasing from her again in the future. More
I've bought multiple vehicles from Fadwa Charnitski for my family and I. Her experience and excellent service Is the reason I just bought my new 5 series and will continue to buy future vehicles from h for my family and I. Her experience and excellent service Is the reason I just bought my new 5 series and will continue to buy future vehicles from her at Knauz BMW! More
Judy Powell was phenomenal to work with. She did a thorough search for the car I wanted, kept me in the loop and found me exactly what I wanted. She is the GOLD standard for sales folk and I wish ever thorough search for the car I wanted, kept me in the loop and found me exactly what I wanted. She is the GOLD standard for sales folk and I wish everyone was as great as she was to work with!!! More