Karl Knauz BMW

Judy was most professional and extremely knowledgable about the inventory and the specific car. She was informative and demonstrated the technology in the vehicle. Judy made the purchase memorable. about the inventory and the specific car. She was informative and demonstrated the technology in the vehicle. Judy made the purchase memorable. More

My experience with Knauz BMW and Bob was great and I would recommend anyone interested in purchasing a BMW to go visit Bob. This was my first car and Bob guided me through the entire process step by ste would recommend anyone interested in purchasing a BMW to go visit Bob. This was my first car and Bob guided me through the entire process step by step, making sure I understood what I was getting. He put in a lot of effort to get me the best deal possible, and worked hard to give me the price I paid for my car. He made sure I got all the discounts he could offer, including a graduation discount of $1000. He answered all the questions I had for him in a professional manner, and he was very friendly in explaining the details of the car, as well as the service I would be receiving after I bought the car. I was in a rush to get somewhere after buying the car and since he didn't have time to finish explaining every detail about the car, he had me come back a few days later to finish. He is very thorough. Visit Bob, you won't be disappointed! Steve, who finalized my sales for me, was also very friendly. He was quick but thorough in signing all the paperwork and engaged in a conversation which made the process more pleasant. More

Loved working with this dealership and Judy Powell. Husband has a Mercedes; this is my first BMW. Judy Powell found the car we wanted -- color and equipment -- in days. She is so pleasant and knowledge Husband has a Mercedes; this is my first BMW. Judy Powell found the car we wanted -- color and equipment -- in days. She is so pleasant and knowledgeable and handled all the processing and paper work very efficiently. She rescued my sunglasses left in previous car being traded in, and personally sat with me and the "genius," to orient me to the wonders of this car. She says she is always there for me if I have any questions or concerns, and I'll go back to her if I need to. More

The purchase experince at Knauz was overall pleasureable , and I would recommend . The staff that I dealt with our obviously very well trained and are experinced . There was not a question that I raised tha , and I would recommend . The staff that I dealt with our obviously very well trained and are experinced . There was not a question that I raised that was not answered in anything but a honest and forthright manner .As a professional business person , i appreciated the - thinking from the client's viewpoint - that they communicated . Patience , a lack of pressure - but the still the right level of focus earned my business , and will continue to do so. More

Worked with Judy Powell to purchase 2011 CPO BMW 5 series. She is simply awesome to work with. She knows what exactly you are looking for. Well versed with great sales experience and with high knowled series. She is simply awesome to work with. She knows what exactly you are looking for. Well versed with great sales experience and with high knowledge in BMW auto. She also helped me in trade in my old car. Overall experience here at Auto Dealer and especially with Judy is great. Going to refer so many friends to her soon. More

This was my fourth purchase from Knauz and first time working with Judy Powell. She really listened to what was important to me and offered several options (both new and certified pre-owned). She was ver working with Judy Powell. She really listened to what was important to me and offered several options (both new and certified pre-owned). She was very helpful during the test drives --- pointing out the similarities and differences between the cars I was considering and my (then) current BMW. It was a busy Black Friday morning but I did not feel hurried in any way. More

I felt like I was back in the 1980's buying a 10,000 car yet I paid $100,000 +. Trying to push a third party warranty and all the other 1980's tatics. Just a very rude guy !! car yet I paid $100,000 +. Trying to push a third party warranty and all the other 1980's tatics. Just a very rude guy !! More

I worked with Bob Geisheker and would recommend him to anyone buying a new BMW. I took my time researching the BMW 550 I was seeking to buy and, in the process, I spoke with 6 dealers in the Chicagoland anyone buying a new BMW. I took my time researching the BMW 550 I was seeking to buy and, in the process, I spoke with 6 dealers in the Chicagoland area. Bob was hands down the most helpful in finding what I was looking for and in getting me the best price in the area. He was the most professional and a real pleasure to work with. It also was also a real bonus being able to find the car that I wanted at Knauz which was closer to my home on the northshore. It was the nicest dealer that I visited. If you are buying a new BMW go to Knauz and ask for Bob! More

My overall experience at Knauz was good not great and here is why. I running late to pick up my new X5. There was 3 deals ahead of me in finance. The finance guy seemed to be a bit overwhelmed due to his here is why. I running late to pick up my new X5. There was 3 deals ahead of me in finance. The finance guy seemed to be a bit overwhelmed due to his language to the other salesman which in my opinion wasn't very professional since a customer like me was in earshot of everything he said. So while I waited patiently Bob took me through the vehicle and made sure I knew everything there was to know about the vehicle. Since I was in a rush to get back home to have dinner with my family Bob was very attentive to the time and kept tabs on finance to make sure I could get out in time. Well it took a couple hours and Bob did a great job keeping me calm and informed. After getting into finance office I was in there less than ten minutes. I just wish I didn't have to wait a couple hours to buy my vehicle and hear the foul language out of the finance office. More

Fadwa, made buying my BMW a WONDERFUL experience! Hands down sold me from the start couldnt have made any better choice! Thank you so much! down sold me from the start couldnt have made any better choice! Thank you so much! More