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Karl Knauz BMW

Lake Bluff, IL

4.6
1,289 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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407 Skokie Valley Hwy

Lake Bluff, IL

60044

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Showing 1,289 reviews

December 29, 2013

My overall experience in searching and purchasing a CPO 2011 BMW X5 iDrive 35i Sport Activity at Karl Knauz BMW with the help of Bob Geisheker was Outstanding. Bob was very helpful from my initial inquiry More

by machX5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 27, 2013

The most pleasant car buying experience I have ever had, thanks to Bob Geisheker. Everyone I had contact with was very accomadating. Even provided a big red bow as the car was to be a surprise Christmas gif More

by rogrady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 18, 2013

Judy was most professional and extremely knowledgable about the inventory and the specific car. She was informative and demonstrated the technology in the vehicle. Judy made the purchase memorable. More

by matheresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Powell
December 10, 2013

My experience with Knauz BMW and Bob was great and I would recommend anyone interested in purchasing a BMW to go visit Bob. This was my first car and Bob guided me through the entire process step by ste More

by mk2691
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Kwasman
December 06, 2013

Loved working with this dealership and Judy Powell. Husband has a Mercedes; this is my first BMW. Judy Powell found the car we wanted -- color and equipment -- in days. She is so pleasant and knowledge More

by janet955
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Powell
December 05, 2013

The purchase experince at Knauz was overall pleasureable , and I would recommend . The staff that I dealt with our obviously very well trained and are experinced . There was not a question that I raised tha More

by GO44sally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Kwasman
December 02, 2013

Worked with Judy Powell to purchase 2011 CPO BMW 5 series. She is simply awesome to work with. She knows what exactly you are looking for. Well versed with great sales experience and with high knowled More

by Karuna4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Powell
December 02, 2013

This was my fourth purchase from Knauz and first time working with Judy Powell. She really listened to what was important to me and offered several options (both new and certified pre-owned). She was ver More

by HR1130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Powell
November 21, 2013

I felt like I was back in the 1980's buying a 10,000 car yet I paid $100,000 +. Trying to push a third party warranty and all the other 1980's tatics. Just a very rude guy !! More

by Jonespe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Other Employees : John Sherrier
November 19, 2013

I worked with Bob Geisheker and would recommend him to anyone buying a new BMW. I took my time researching the BMW 550 I was seeking to buy and, in the process, I spoke with 6 dealers in the Chicagoland More

by swilkin99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob Geisheker
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