Karl Knauz BMW

Pre owned BMW A terrific and pleasant experience Judy did a great job matching a car to my requirements and situation I was very pleased with the outcome A terrific and pleasant experience Judy did a great job matching a car to my requirements and situation I was very pleased with the outcome More

Choosing between two models and several examples, I only experienced guidance not pressure. No request was too much trouble. After the sale was completed, the car tutorial was detailed, but not too much. Ju experienced guidance not pressure. No request was too much trouble. After the sale was completed, the car tutorial was detailed, but not too much. Judy put in considerable effort transferring my loaded music from my old model to the new car and amking sure all the systems were operating. She was courteous and pleasant throughout the experience....a very nice person. More

My only disappointment was that the car was delivered and it was dirty inside. The outside looked excellent but there was dust and some dirt on the interior. I would expect a car to be clean inside and out f it was dirty inside. The outside looked excellent but there was dust and some dirt on the interior. I would expect a car to be clean inside and out for $60k. More

Since I had past experience at Knauz with the lovely Judy Powell and based on the 2 great experiences of buying a car from her I called Judy and told her I was looking for X3 for my wife for valentines day a Powell and based on the 2 great experiences of buying a car from her I called Judy and told her I was looking for X3 for my wife for valentines day and a 15 year wedding anniversary. I received a call after 20 minutes that a car with the same specification was in transit and I should stop by and check it out, I stopped over and my experience for the 3 time at Knauz dealing with Judy was the best she made the experience great and easy as always and she helped me get the best possible deal available. Judy is great to deal with and I will recommend her to anybody looking for a great buying experience during and after buying the car I consider her one of my family members. Another 2 people I like to thank are Spencer (BMW Genius) he explained everything about the X3 to my wife and I with a hands-on experience that was easy to follow also Steve Kwasman that made out financing experience the easiest ever since I started buying cars. Thank Judy for all your help and I will always use come to you as long I am buying a BMW from Knauz. More

I dropped into the Knauz dealership on a whim with the intention to obtain some information and to look at vehicles I might potentially be interested in. The first person I encountered was Judy Powell wh intention to obtain some information and to look at vehicles I might potentially be interested in. The first person I encountered was Judy Powell who immediately put me at ease and in a few short minutes assisted me to identify the type of vehicle that met my desires. We took a test drive and Judy again was extremely helpful instructing me on the nuances of the vehicle. I found the vehicle to be exactly what I was looking for and Judy had my car quickly appraised and later that afternoon called with a price proposal. I decided to sleep on it but the next day Judy called to advise that another buyer had test driven the vehicle and had decided to purchase it. At all times, Judy was professional and solicitous and was quick to provide alternatives. I highly recommend Judy to any potential customer of Knauz. More

Friendly folks who aim to please. Dealership was able to make me a deal that allowed me to get out of my lease and into a great certified pre-owned BMW that met my needs. I will be back! Judy Powell to make me a deal that allowed me to get out of my lease and into a great certified pre-owned BMW that met my needs. I will be back! Judy Powell made sure I was satisfied and Steve Kwasman was informative and fair. More

We (my wife and I) recently had a great experience with the purchase of a new car at Knauz. This was our 4th visit to the dealershipo and as always, the experience with Bob Geisheker as our sales person an the purchase of a new car at Knauz. This was our 4th visit to the dealershipo and as always, the experience with Bob Geisheker as our sales person and John Sherrier as the finance magic-maker made the process easy and very enjoyable. At no time did I feel I was being pushed into a sale, but much more as if we were dealing with a couple of friends trying to get the best possible deal available. We highly recommend Knauz and Bob (a great guy to work with). A special kudos to the BMW Genius assigned to us, Spencer Parker. He explained everything about the new car to us in terms and with a hands-on experience that was easy to follow. Thank you Bob, John and Spence! More

I recently had a great experience with the purchase of a used car at Knauz. I normally dislike the experience but Bob Geisheker as my sales person and John Sherrer as the finance guy mad the process easy an used car at Knauz. I normally dislike the experience but Bob Geisheker as my sales person and John Sherrer as the finance guy mad the process easy and very enjoyable. At no time did I feel I was being sold on anything rather as if I was dealing with a couple of friends trying to get the best possable deal that was available. I recomend Knauz highly and Bob is a great guy to work with. Check them out!! Patrick Hoch More

I have been a satisfied Knauz customer for many years. Having read unanimously positive reviews for Judy Powell, I approached her for the purchase of a new BMW X3. Judy is extremely personable, knowledge Having read unanimously positive reviews for Judy Powell, I approached her for the purchase of a new BMW X3. Judy is extremely personable, knowledgeable, and thoroughly professional at all times. It has been a pleasure doing business with her. More

Before purchasing our new BMW 550xi, we have previously owned 4 BMWs, all bought at Knauz BMW. The customer-friendly service at Knauz BMW has been exceptional over the years. It is so exceptional that ou owned 4 BMWs, all bought at Knauz BMW. The customer-friendly service at Knauz BMW has been exceptional over the years. It is so exceptional that our daughter brings her 2 BMWs from Troy, Michigan, to have them serviced at Knauz. All of our car buying experiences at Knauz have also been exceptional, so much so that we do not even go to other dealers. We are just very comfortable at Knauz. The salesman who sold us the 4 previous BMWs had left the dealership, so we talked to the Sales Manager and explained that we were long-time customers of Knauz and had "done our homework" on the 550xi. Thus, we wanted him to select an experienced and polished salesperson to work with us. He chose Bob Geisheker - an excellent choice. Bob was very knowledgeable about the car and gave us an extensive overview of the various available packages and the computer capabilities. When it came down to buying a car, Bob did not try to play games by bargaining back and forth with us but went directly to the Sales Manager to come up with a reasonable price for the car. This was greatly appreciated by us as we are both professionals and not the type of people who tolerate games at car dealerships. Bob was very professional in all aspects of the buying process and has contacted us several times to make sure that all is well with our new car. We are very happy to have Bob as "our new salesman at Knauz". Knauz also has a "BMW Genius," Spencer Parker, who was truly a genius at explaining all of the electronics in the car - he knew everything about that car! He told us to come back anytime if we need to go over some functions again; his programming of our cell phones was greatly appreciated. All in all, the customer friendly attitude of everyone we have dealt with at Knauz in sales and service cannot be beat. More