Karl Knauz BMW

new lease I worked with Bob Geisheker, who was matched up with me through the Costco Auto program. He was really great. The dealership did not have the vehicl I worked with Bob Geisheker, who was matched up with me through the Costco Auto program. He was really great. The dealership did not have the vehicle I was interested in, but he found one and had it shipped in. He was very attentive to my needs as a consumer and made sure I had everything I wanted. He guided me through the process with expert care. When I changed my mind from buying to leasing, it didn't phase him a bit, he continued to provide high level service to me. When my old car failed and I needed a rental, he made sure I had a dealer loaner until my new car was ready. He also made it very simple to return the rental (enterprise) at the dealership when I picked up the loaner. The dealership as a whole was really fantastic. Everyone I worked with was very professional, from Spencer the tech genius to the Finance department. Everyone worked together well to make what can be a stressful experience really very easy. More

Salesman listened to my requests I came in to purchase a used car. My salesman had a great amount of patience to work with me, and I ended up leasing a brand new BMW! I came in to purchase a used car. My salesman had a great amount of patience to work with me, and I ended up leasing a brand new BMW! More

Great experience at Knauz Recently my husband and I had a great experience purchasing out certified BMW working with Judy Powell. I highly recommend Judy. She was fantastic, wa Recently my husband and I had a great experience purchasing out certified BMW working with Judy Powell. I highly recommend Judy. She was fantastic, was very flexible, took us on test drives after hours (barely after hours) and was great a following up without being too pushy. John in finance made the financing process very painless. I would highly recommend working with Judy and I would purchase from Knauz again. More

Superior Service Judy Powell, my salesperson, was perfect. She handled the lease of my new BMW expertly. Couldn't be happier with Judy's professionalism and am trul Judy Powell, my salesperson, was perfect. She handled the lease of my new BMW expertly. Couldn't be happier with Judy's professionalism and am truly enjoying my new car. More

Excellent,Thorough and Friendly Service WOW--what an awesome experience! Visited Knauz to pick up my FREE (earned) Mary Kay car and the reception from everyone was so welcoming --could hav WOW--what an awesome experience! Visited Knauz to pick up my FREE (earned) Mary Kay car and the reception from everyone was so welcoming --could have been because we -- yes we -- there was 5 of us there to pick up the FREE Mary Kay 320i BMW!!! Judy made it extra special with the "unveiling" of the car! Judy was so thorough and made us feel right at home. Thank You! More

New old friends The experience was like renewing and old friendship, although we had never met before. Bob Geisheker did a great job from our first email contact to The experience was like renewing and old friendship, although we had never met before. Bob Geisheker did a great job from our first email contact to the final handshake on our way out of the door. Steve Kwasman is also a pro, and made the otherwise tedious part of the purchase almost fun. . More

Excellent Service at Knauz BMW It was a pleasure working with Bob Geisheker at Knauz BMW. Everyone is very professional and friendly. I am extremely happy with my new BMW. I will de It was a pleasure working with Bob Geisheker at Knauz BMW. Everyone is very professional and friendly. I am extremely happy with my new BMW. I will definitely recommend Knauz to my friends and clients. Thank you! More

Great experience Judy Powell was very helpful in finding the car that was perfect for me. I never felt pressured, and could feel her genuine excitement in helping me Judy Powell was very helpful in finding the car that was perfect for me. I never felt pressured, and could feel her genuine excitement in helping me throughout the process. She was patient and didn't even care that I was keeping her well past closing time. I could tell that she sincerely cared about my thoughts leading up to my final decision. Overall, knowledgeable employees and excellent service! More

Great customer service Judy Powell is an exceptional sales person with great customer service skills. During the sales process, she was both informative and helpful. Her f Judy Powell is an exceptional sales person with great customer service skills. During the sales process, she was both informative and helpful. Her friendly demeanor and positive attitude made buying this car very easy. Steve Kwasman was honest and professional in preparing the paperwork. No detail was too minor and he took the time to explain each document in detail. The entire sale process lasted beyond closing, but Steve and Judy made certain that, no matter how much time we took, I was comfortable with my purchase and did not rush me out of the showroom. More

Best car buying experience I've ever had This is my first BMW purchase in my life and while my specific tastes in cars (435i xDrive w/ a manual transmission and red interior) made the process This is my first BMW purchase in my life and while my specific tastes in cars (435i xDrive w/ a manual transmission and red interior) made the process very difficult. Well, Bob Geishker was helpful throughout the entire process. First, he fruitlessly looked for hours looking for a perfect car, then spent the time ordering the car for me. All in all, it was one of the most pleasant car buying experiences I have ever had. I love my new 435i and when I buy another BMW, it will be from Bob Geishker and Knauz BMW. They made me a great deal, kept up with my crazy demands, and delivered a beautiful car. More