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Karl Knauz BMW

Lake Bluff, IL

4.6
1,289 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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407 Skokie Valley Hwy

Lake Bluff, IL

60044

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Showing 1,289 reviews

August 19, 2014

Terrifc experience! By far the best car buying experience I have had. The first time I have ever ordered a car from the factory, and the process was as easy as could be. More

by mrsde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dan Koste
Aug 20, 2014 -

Karl Knauz BMW responded

Thank you so much for the recommendation! We are happy to hear that your car buying experience went smoothly. I know that Marek and Dan work hard to make it an easy process, and it is great to know that our customers appreciate their work.

August 07, 2014

Bt 1 yr old 650cxi that had preyer body work not disclosed Car was less than 1 year old & had only about 8000 miles. The car was in the shop 5 times to repair flaky back window issues. Never fixed problem wi More

by Richardkirshner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
August 06, 2014

The purchase of my new BMW. I recently purchased a new BMW from Judy Powell. She was very professional and knowledgable about the cars and their mechanics. Judy was able to answe More

by Leslie.mattenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Ceraulo, Judy Powell, John Sherrier
Aug 20, 2014 -

Karl Knauz BMW responded

Thank you, Leslie. We are very fortunate to have Judy as a part of our team, and so glad that you feel like part of our family. We are so happy to include you in that group.

July 28, 2014

Bob Geisheker......5 stars.....great buying experience I bought a car from Knauz because of the Service Department Representative (Albert Ochoa) that I have worked with the past couple of years. He has More

by BLep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Sherrier, Albert Ochoa
Aug 18, 2014 -

Karl Knauz BMW responded

Thank you for the recommendation! We are glad that you enjoy the experience of working with both our sales and service teams.

July 26, 2014

Bob Geisheker -- Great sales experience Everyone at knauz was very professional. Had a great experience working with salesman Bob G. He didn't try to sell me on anything I didn't want. He More

by brewerjon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 18, 2014 -

Karl Knauz BMW responded

Thank you for taking the time to write a review. I know that Bob, and the rest of our BMW team, appreciates your kind words.

July 19, 2014

Excellent experience and price Very happy with the overall experience at Knauz. They are truly a professional group with customer service in mind. I was helped by Judy Powell and al More

by raterao01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sam Picchietti, Judy Powell
Jul 22, 2014 -

Karl Knauz BMW responded

Thank you for your kind words.The Knauz Family is very fortunate to have employees like Judy and Sam who consistently work hard to provide a positive experience.

July 15, 2014

Five Stars for Judy Powell My husband and I recently purchased an X3 28i from Judy Powell. We had a most positive experience. Kudos to Knauz for having such an accomplished fe More

by smphillips178
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Powell, Steve Kwasman
Jul 22, 2014 -

Karl Knauz BMW responded

Thank you for taking the time to share your experience. We are so glad that Judy's hard work is appreciated.

July 12, 2014

Knauz BMW / Bob Geisheker - Excellent Experience This was the best car buying experience ever! The staff was very friendly, greeted me, and made me feel welcome. Bob Geisheker was great to work wit More

by guido103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 14, 2014 -

Karl Knauz BMW responded

Thank you for the recommendation! We appreciate your kind words.

July 09, 2014

Keith winston review Fabulous service! Second car bought there! Couldn't be more satisfied The service was outstanding, and felt very comfortable driving my new BMW out o More

by Hairstyle2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Phil Ceraulo, Judy Powell
Jul 14, 2014 -

Karl Knauz BMW responded

Thank you for taking the time to write a review. We are glad that you enjoyed the experience of working with our BMW team.

July 03, 2014

Tremendous service, great product and wonderful experience I purchase my first BMW and first used car at Knauz BMW. It was a far better experience than I anticipated. Judy Powell was polite, professional, know More

by wehiii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Parket, Judy Powell, Dan Koste
Jul 14, 2014 -

Karl Knauz BMW responded

Thanks for the recommendation! We appreciate you taking the time to write a review.

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