Karl Knauz BMW

Most enjoyable, "customer satisfaction first" buying experie We just purchased our 2nd vehicle from Judy Powell. As was the case with our prior experience, judy guided us through the process in a friendly, knowl We just purchased our 2nd vehicle from Judy Powell. As was the case with our prior experience, judy guided us through the process in a friendly, knowledgable , "customer satisfaction first" manner. She is a credit to your dealership. More

Beautiful 2015 M-Sport BMW X5 added to the family! It's been two years since we bought our 2012 M-Sport 550xi from Judy Powell and we never forgot what an absolute wonderful experience we had so when i It's been two years since we bought our 2012 M-Sport 550xi from Judy Powell and we never forgot what an absolute wonderful experience we had so when it was time to purchase our next vehicle we knew exactly who we were going to work with. Recently, we added a brand new 2015 M-Sport X5 to the family thanks to Judy! I strongly recommend a visit to Judy before your next purchase. She's prompt, courteous, professional and is always willing to go the extra mile to get you exactly what you're looking for! More

Great first time experience with BMW dealership We initially visited Schaumburg BMW, did not find vehicle what we were looking for. Then we visited closer one in Lake Bluff. We reviewed options on B We initially visited Schaumburg BMW, did not find vehicle what we were looking for. Then we visited closer one in Lake Bluff. We reviewed options on BMW X5 online, met Judy Powell at office and she helped us test drive with detailed explanation. This is our first BMW vehicle. We were really impressed with vehicle condition and price. We decided to purchase at good price on same day. We love the car so far, still testing in progress and we hope to be very useful during winter as well. Hoping for investing in future BMW cars and as of now we are entirely satisfied with the service we received. Spenser from Genius team helped understanding the features of the car since we were first timer. Steve helped in financing. Thanks to whole team. Keep up the service!! More

Great experience I just bought a 528xi from Karl knaus bmw and highly recommend them and salesperson Judy Powell she is definitely customer friendly and very fair and I just bought a 528xi from Karl knaus bmw and highly recommend them and salesperson Judy Powell she is definitely customer friendly and very fair and honest with you as a customer. I'm so happy with my purchase from knaus everyone there was very knowledgeable and nice. More

Great overall experience. We worked with Marek Gryc, and he did everything in his power to make our overall experience with our purchase great. Marek is our guy when we buy ou We worked with Marek Gryc, and he did everything in his power to make our overall experience with our purchase great. Marek is our guy when we buy our next BMW!! More

An Honest Approach I started the process of leasing a car through a website search. I had a BMW for 8 years and my eye was on the X3. I was given Bob Geisheker's name a I started the process of leasing a car through a website search. I had a BMW for 8 years and my eye was on the X3. I was given Bob Geisheker's name and made an appointment with him. I told Bob that I was in the early stages of researching the next car that my husband and I would get. I live and work close by, so leasing seemed the best option for our family at this time. Bob was very honest with me about what BMW had to offer and what inventory he had. He walked us through the process of selling our current BMW and wanted to make sure that we were happy with the outcome. He also introduced us to his colleagues at Mercedes to allow us to learn about other cars similar to the X3. He wanted us to be satisfied. We didn't end up leasing from Bob and went with the Mercedes. Mercedes simply had more inventory of 2014's. We felt so strongly about how Bob had helped us that we didn't want his time to go unnoticed. He went above and beyond for us and we feel obligated to make sure that he gets the accolades he deserves. He has made us life long Knauz customers and we look forward to working with him and all Knauz employees in the future. More

Car buying made enjoyable I have just taken delivery of my third vehicle from Knauz and once again, I couldn't be happier with the excellent customer service. Judy Powell, my s I have just taken delivery of my third vehicle from Knauz and once again, I couldn't be happier with the excellent customer service. Judy Powell, my sales consultant, made the process stress-free and absolutely pleasant. She is simply wonderful. Judy knows I have done my homework with the selected vehicle and yet she still goes the extra mile to ensure that I am satisfied with my selection. The best part of the process, other than Judy, Steve Kwasman and Bob Graziano, was the unveiling of the car. I know what to expect but that extra touch makes the process much more special. The professionalism I experience when I visit Knauz is expected from such a dealership, but greatly appreciated nonetheless, due to people like Judy, Steve, my new favorite genius, Luke and Jeremy in service. There is reason I drive from the south side of Chicago to Lake Bluff to purchase/ service my vehicle; Judy Powell and the rest of the team at Knauz. Sincerely, Dina More

Best car buying experience EVER! I just purchased my 2015 X5 D from Bob Geisheker at Knauz BMW in Lake Bluff Il. I have bought many automobiles in my life, but have never experienced I just purchased my 2015 X5 D from Bob Geisheker at Knauz BMW in Lake Bluff Il. I have bought many automobiles in my life, but have never experienced the professionalism that Bob exhibited throughout the sales and delivery process. John Sherrier in the finance department was both insightful and easy to work with in finishing up the paperwork associated with my purchase. Spenser Parker (AKA as a BMW Genius/educator) trained me in all aspects of the technology in the car, making sure not to overwhelm me during the learning process. I not only left the dealership with my new X5, I left knowing I was a valued customer. If you are in the market for a new or used BMW, do not hesitate to call on Bob and the team at Knauz BMW. Customer centric sales and service is what they're all about. Thanks Bob! More

My New BMW 35I xdrive The purchase of my new BMW X5 Last month, I purchased a new x5 from Karl Knauz bmw. I was very specific about how the exterior and interior color The purchase of my new BMW X5 Last month, I purchased a new x5 from Karl Knauz bmw. I was very specific about how the exterior and interior color scheme to look. Plus, because, I am a senior citizen, I wanted all the latest safety technology. My BMW client Advisor George Greve, took plenty time with me going over all the packages, options, warranty, safety features and many more. To further show me how my X5 model of choice would look, he had Spencer Parker "bmw genius" display a virtual X5 on the big screen with all the features I requested and discussed to my satisfaction. My experience was pleasant and I am very satisfied . The Knauz Sales Representatives were very professional, knowledgeable and friendly. My purchase was truly an Exceptional experience therefore I rate all Knauz BMW representatives "10" (Bill Trotter). More